Spearhead Training courses

...This course from Spearhead Training reviews modern management techniques. Delegates are challenged to assess their own strengths and weaknesses and identify... Learn about: Management Operations, Management Planning, Management Development...

...The Vital Role of the Salesperson The Consultative Sales Process Why People Will Buy From You - Motivating Customers to Buy - Identifying Potential Benefits... Learn about: Sales Training, Sales Process, Professional Sales...

...It also looks at the competencies managers need to develop in order to succeed in this challenging role. You will learn: What is management?... Learn about: Management according to relevant competence, Companies House management, Management Control...

...allocating and monitoring work. During this course you will learn: Quality & You Performance Standards Setting Standards Allocating Work Giving Good Instructions... Learn about: Human Resource Policies, Communication Skills, Managing Conflict...

...Motivation Systems Motivating Your team Motivating Yourself... Learn about: Team Training, Managing Conflict, Communication Skills...

...This module focuses on essential communication skills for managers. During this course you will learn: The need for effective communication... Learn about: Communication Skills, Effective Communication, Problem Solving...

...Also suitable for the more experienced manager wishing to refresh and update their skills and knowledge. Use this course to: Gain background information... Learn about: Communication Skills, Team management, Teamwork Skills...

...and skills to achieve career progression. Show your commitment to lifelong learning and continuous professional development. A key responsibility... Learn about: Team Performance, Team Development, Human Resources...

...the different personality types What is conflict? The cost of unresolved conflict The ten steps for managing people problems Staying assertive Managing difficult people... Learn about: Communication Skills, Managing Conflict, Difficult People...

...is To understand the barriers to delegation To learn how to delegate effectively. Those thinking about a career in management and those who have recently... Learn about: Team management, Managing Diversity, Communication Skills...

...Also suitable for the more experienced manager wishing to refresh and update their skills. Performance reviews, or appraisals as they are sometimes called... Learn about: Performance Appraisal, Communication Skills, Giving feedback...

...essential to every managers ultimate success. During this course you will learn: The need for time management Where does your time go? Planning &... Learn about: Time management, Controlling time wasters, Communication Skills...

...who wish to supplement their experience with formal training and begin thinking about their continuing professional development. Being asked to manage a project can be daunting... Learn about: Communication Skills, IT Project Management, How to start a project...

...continuing professional development. This module looks at the planning phase of the project. It covers a number of key project management planning methods... Learn about: The work sequence, Managing the Scope, PERT and critical path...

...This Project Management Training – Controlling the Project looks at how to control a project, including the identification and management of risk. The... Learn about: IT Project Management, Conflict Management, Project leadership...

...The project manager must not only manage the project but also the people. Projects involve change and this often leads to conflicts. This module focuses... Learn about: Communication Skills, Team Training, Team Performance...

...problems Active listening Effective questioning Overcoming the barriers clear communication Planning communications Better meetings... Learn about: Managing Conflict, Communication Skills, IT Project Management...

...Barriers to buying Steps of the sales process Qualities of a successful salesperson What organisations expect from their salespeople What customers expect... Learn about: Communication Skills, Barriers to buying, Sales Coaching...

...Understand the factors that can lead to motivation for a customers to buy Consider the difference between the attributes of the solution you are selling... Learn about: Consumer Behaviour, Communication Skills, Selling Points...

...Also suitable for the more experienced sales person wishing to refresh and update their skills and knowledge. Use this course to: Gain background information... Learn about: Sales Strategy, Decision Makers, Target customer...