Courses in Stratford-Upon-Avon

...how the processes and procedures enable the venue to run smoothly. The learner will liaise with visitors to the venue and provide a range of customer service...

...About the Course Study Mode NVQ Introduction Who Should Participate: This award is ideally for those in a front of house, administrative or support...

...a range of customer service. This pathway equips learners with a range of generic skills to widen the job opportunities available to them. Course Units Qualification Structure...

...Monitor and maintain housekeeping procedures · Unit 6: Organise events and exhibitions · Unit 7: Monitor and maintain procedures for accessing...

...This workshop is recommended for those who either directly work with customers or those who manage people working in a customer service role within the Hospitality industry...

...is ideal for anyone responsible for the delivery and management of customer service. Those who have to monitor and develop the quality of customer service...

...Other Information Start Dates: Throughout the...

...Who Should Participate? Anyone working in hospitality, business, retail, transport, distribution. Customer Service NVQ Level 2. About the Course Study...

...rules to follow when developing customer service The optional units are: · Make customer service personal · Go the extra mile in customer service · Deal...

...Introduction This award is suitable for employees in the retail sector. Duration 12-24 months Venue SBS Cygnet Court Fees...

...customer service Duration 3 hours Dates 26/01/2010 - 26/01/2010 Tuition Fees(Cost) £75 Progression Route This workshop provides some underpinning knowledge for Units...

...· Different type and how to spot them · How a difficult customer is like an egg and how to crack them · Tips on becoming a skilled negotiator · How to...

...policy in line with the environmental management standard ISO14001 Duration ½ day Dates 29/10/2009 - 29/10/2009 Tuition Fees(Cost) £99 Other Information...

...Study Mode Short Course Contact Details Introduction Course Outcome: Delegates will have a clearer understanding of how to identify development needs...

...Those wanting an introduction to Brickwork. Study Mode Short Course Introduction Course Outcome: Delegates will be able to undertake the basic DIY duties...

...Course Outcome: Delegates will be able to undertake the basic DIY duties covered during the sessions. DIY Carpentry & Joinery About the Course Who is the course...

...crayon and pen and ink. Start Date 12/04/2010 End Date 28/06/2010 Start Time 19:00 End Time 21:00 Duration 10 Weeks Venue Shottery Studio Fees £108...

...and on an individual basis. Drawing/Sketching - Taster (1 Day - Shottery - Fri) About the Course Subject Art & Design Subject 2 Leisure Activities Course...

...1 Communications Level 1 Duration 12 - 18 months Tuition Fees(Cost) Cost : Free Other Information Start Dates: Throughout the...

...is sampled on an ongoing basis by appointed and qualified individuals in the centre. External verification takes place on a regular basis and assessor...