Courses in Stratford-Upon-Avon

...This pathway equips learners with a range of generic skills to widen the job opportunities available to them. Course Units Qualification Structure...

...the venue to run smoothly. The learner will liaise with visitors to the venue and provide a range. Cultural and Heritage Venue Operations - NVQ Level...

...The learner will gain real work experience of what goes on in the day to day operations of a cultural venue and see how the processes and procedures enable...

...administrative or support role within any type of cultural venue. The learner will gain real work experience of what goes on in the day to day operations...

...delegates will: · Understand why it is important to give excellent customer service in the hospitality industry · Know what their customers' expectations...

...is ideal for anyone responsible for the delivery and management of customer service. Those who have to monitor and develop the quality of customer service...

...· Handling Problems · Development and Improvements Duration 9 Months to 1 Year Tuition Fees(Cost) Cost is Free Progression Route NVQ Level 3 Customer Service...

...face · Deal with customers by telephone · Deliver reliable customer service Course outcome: To improve skill, knowledge and understanding of the job role...

...Those who have tomonitor and develop the quality of customer service and who may be in charge of their own department or team. This course is aimed...

...Introduction This award is suitable for employees in the retail sector. Duration 12-24 months Venue SBS Cygnet Court Fees...

...delegates will: · Understand why it is important to give excellent customer service · Know what customer expectations are · Be able to describe ways to...

...Details Introduction Course Outcome: Participants will have more confidence and be able to recognise difficult customers and deal with them efficiently...

...that is appropriate to the environmental impacts of the organisation. Course Units · Review of typical environmental impacts of business · Recognised standards...

...ways to plan to meet them. Key Objectives On completion of the course, delegates will: · Understand why learning adds value · Be able to explain the learning...

...covered during the sessions. Course Units · Mixing Mortar · Trowel Techniques · Basic Brickwork · Brickwork Patching · Pointing and Jointing Duration 6 weeks Tuition Fees(Cost)...

...Those wanting an introduction to Carpentry and Joinery. Study Mode Short Course Contact Details Introduction Course Outcome: Delegates will be able...

...Mode Part-time Introduction Students will learn the basics of drawing through a series of objective exercises, exploring line, tone, form, proportion...

...Learn the basics of drawing and sketching with a young and exciting artist. Tuition on composition, perspective, recession ect. is given by demonstration...

...in competent drivers of goods vehicles. The proposed qualification has been developed to identify and specify the standard of professionalism required to drive goods vehicles...

...the test for drivers who gain their CAT C or C+E licence as part of this framework. Key Skills: · Application of Number Level 1 · Communications Level 1 Duration...