Courses in Stratford-Upon-Avon

...within any type of cultural venue. The learner will gain real work experience of what goes on in the day to day operations of a cultural venue and...

...This pathway equips learners with a range of generic skills to widen the job opportunities available to them. Course Units Qualification Structure...

...administrative or support role within any type of cultural venue. The learner will gain real work experience of what goes on in the day to day operations...

...Monitor and maintain housekeeping procedures · Unit 6: Organise events and exhibitions · Unit 7: Monitor and maintain procedures for accessing...

...Delegates will have a greater understanding of what their customers want and how to meet their customers' expectations in this competitive industry...

...and who may be in charge of their own department or team. The course is aimed at developing customer service supervisory skills. Key Objectives The Apprenticeship...

...Apprenticeship is designed for those who are responsible for delivering customer service and interact directly with the customer internally and/ or externally to the organisation...

...Course Units The candidate will need to complete 2 mandatory units: · Prepare yourself to deliver good customer service · Provide customer service within...

...customer service on your customers' premises · Recognise diversity when delivering customer service · Deliver customer service using service partnerships...

...Introduction This award is suitable for employees in the retail sector. Duration 12-24 months Venue SBS Cygnet Court Fees...

...· Ways to improve the service you deliver · How to handle awkward customers · The manager's role in providing great customer service · Ways to measure...

...Key Objectives To equip staff with the skills and confidence required to deal with difficult customers comfortably and efficiently. Course Units · What is a difficult customer?...

...For managers and "Green Team" leaders who are preparing or reviewing environmental policy statements. Study Mode Short Course Contact Details Introduction...

...Study Mode Short Course Contact Details Introduction Course Outcome: Delegates will have a clearer understanding of how to identify development needs...

...200.00 Other Information Commences January...

...Course Outcome: Delegates will be able to undertake the basic DIY duties covered during the sessions. DIY Carpentry & Joinery About the Course Who is the course...

...Drawing & Sketching For Beginners Shottery (Tues Eve) About the Course Subject Art & Design Subject 2 Leisure Activities Course Code NS22EC000H07 Study...

...perspective, recession ect. is given by demonstration and on an individual basis. Start Date 13/04/2010 Start Time 10:00 End Time 16:00 Duration 1...

...Driving Goods Vehicles Advanced Apprenticeship Level 3. About the Course Study Mode Apprenticeship Introduction This qualification will be a significant...

...and internal verification decisions are sampled. Additional Employer Requirements: Two post test driving assessments at 2 months and 4 months after passing...