Courses in Stratford-Upon-Avon

...complete assignments and to pass a range of external examinations at each stage. Exemption from some of the key skills is given for suitable GCSE passes Duration Duration...

...cost depending on funding options Other Information Start Dates : Flexible...

...a range of customer service. This pathway equips learners with a range of generic skills to widen the job opportunities available to them. Course Units Qualification Structure...

...a range of customer service. This pathway equips learners with a range of generic skills to widen the job opportunities available to them. Course Units Qualification Structure...

...are · Be able to describe ways to provide high standards of customer service on a day to day basis · Feel more confident when dealing with difficult customers...

...and develop the quality of customer service and who may be in charge of their own department or team. The course is aimed at developing customer service supervisory skills...

...· Prepare yourself to deliver good customer service · Provide customer service within the rules Optional: Units themed on: · Impression and image · Delivery...

...Key Objectives designed for those who are responsible for delivering customer service and interact directly with the customer internally and externally to the organisation...

...Participants will have achieved a nationally accredited NVQ Level 3 qualification in Customer Service. Duration 9 months - 1 year Tuition Fees(Cost)...

...Introduction This award is suitable for employees in the retail sector. Duration 12-24 months Venue SBS Cygnet Court Fees...

...· Ways to improve the service you deliver · How to handle awkward customers · The manager's role in providing great customer service · Ways to measure...

...Course Outcome: Participants will have more confidence and be able to recognise difficult customers and deal with them efficiently. Dealing with Difficult...

...For managers and "Green Team" leaders who are preparing or reviewing environmental policy statements. Study Mode Short Course Contact Details Introduction...

...Course Outcome: Delegates will have a clearer understanding of how to identify development needs and ways to plan to meet them. Developing Yourself & Others...

...Those wanting an introduction to Brickwork. Study Mode Short Course Introduction Course Outcome: Delegates will be able to undertake the basic DIY duties...

...· Door Hanging and Ironmongery Duration 6 weeks Dates 07/01/2010 - 07/01/2010 Other Information Course commences January 2010...

...crayon and pen and ink. Start Date 12/04/2010 End Date 28/06/2010 Start Time 19:00 End Time 21:00 Duration 10 Weeks Venue Shottery Studio Fees £108...

...and on an individual basis. Drawing/Sketching - Taster (1 Day - Shottery - Fri) About the Course Subject Art & Design Subject 2 Leisure Activities Course...

...and the security of the load, self and property · Maintaining awareness of driving conditions · Operating the vehicle systems · Driving the vehicle on...

...Candidates must complete all mandatory units. Candidates may complete additional units but these are not a requirement of the course. Mandatory Units...