Courses in Stratford-Upon-Avon

...To achieve the full national award in Cultural and Heritage Venue Operations, you are required to complete eight of the units at Level 2 Mandatory...

...About the Course Study Mode NVQ Introduction Who Should Participate: This award is ideally for those in a front of house, administrative or support...

...Record and Store Information · Unit 8 Carry out basic Financial Transactions Technical Certificate: Technical Certificate in creative and Cultural Practice Assessment...

...administrative or support role within any type of cultural venue. The learner will gain real work experience of what goes on in the day to day operations...

...Course Units · What are the indicators of good service in hospitality? · Ways to improve the service you deliver · How to handle awkward customers · The...

...and who may be in charge of their own department or team. The course is aimed at developing customer service supervisory skills. Key Objectives The Apprenticeship...

...Other Information Start Dates: Throughout the...

...Progression Route NVQ Level 3 Customer Service Other Information Start Dates : Throughout the...

...· Organise the delivery of reliable customer service · Improve the customer relationship · Monitor and solve customer service problems · Apply risk assessment...

...Introduction This award is suitable for employees in the retail sector. Duration 12-24 months Venue SBS Cygnet Court Fees...

...provide high standards of customer service · Feel confident when dealing with difficult customers Course Units · What are the indicators of good service...

...Customers About the Course Who is the course for? Anyone who deals with customers either face to face or on the telephone. Study Mode Short Course Contact...

...Many organisations need to make a formal commitment to environmental good practice for communication to customers and other stakeholders. This short course...

...Course Outcome: Delegates will have a clearer understanding of how to identify development needs and ways to plan to meet them. Developing Yourself & Others...

...Those wanting an introduction to Brickwork. Study Mode Short Course Introduction Course Outcome: Delegates will be able to undertake the basic DIY duties...

...Course Outcome: Delegates will be able to undertake the basic DIY duties covered during the sessions. DIY Carpentry & Joinery About the Course Who is the course...

...Students will learn the basics of drawing through a series of objective exercises, exploring line, tone, form, proportion, rhythm and composition...

...Learn the basics of drawing and sketching with a young and exciting artist. Tuition on composition, perspective, recession ect. is given by demonstration...

...and the security of the load, self and property · Maintaining awareness of driving conditions · Operating the vehicle systems · Driving the vehicle on...

...self and property · Maintaining awareness of driving conditions · Operating the vehicle systems · Driving the vehicle on public roads · Driving the vehicle...