Tourism and Hospitality courses Stratford-Upon-Avon

...route to a degree and are highly valued in the job market. They focus on employability for young and mature students who want to work while they study...

...can lead to responsibility and early promotion to those with the right qualifications, experience and enthusiasm. The course provides practical and theoretical...

...Course Units · What are the indicators of good service in hospitality? · Ways to improve the service you deliver · How to handle awkward customers · The...

...Course Units The principal learning is made up of seven units: · Exploring the UK hospitality industry · Customer service in hospitality · Work in a hospitality...

...are available in the academy kitch-en, restaurant and bar, leading to an additional NVQ Level 2 qualification in Food and Drink Service. A period of part-time...

...Weekly practical and supervisory opportunities are available in the academy kitchen, restaurant and bar, leading to an additional NVQ Level 2 qualification...

...as well as generic management responsibilities and customer service. Course Units Candidates must complete a minimum of 45 credits to achieve the full qualification...

...Developing Basic Selling Techniques · Section Four - Effective Communication in Selling Situations Duration 10 hours Other Information Assessment will...

...with colleagues Optional Units: · Supervise Housekeeping Services · Supervise drink services · Supervise portering and concierge services · Supervise reception...

...Level 1 BTEC Certificate in Hospitality and Catering a student must achieve a minimum of 13 credits. At least eight credits must be achieved at Level...

...This is supported by electronic distance learning materials. A considerable amount of independent research and study will be needed for successful completion of the programme...

...and weak customer care within the hospitality industry, particularly relating to a professional image, communication skills and complaint handling · Recognise... Learn about: Customer Service...

...responsibility and promotion at an early age to those with the right mix of qualifications, skills, experience and enthusiasm. This course provides a...

...along with people's leisure time and desire for new and exciting experiences. Course Units The course provides a good basis of knowledge and skills required in the industry...

...may be achieved at Entry Level or Level 2. The units covered are all graded at different credit levels depending on the hours required to study that...

...beds · Clean windows from the inside · Prepare, service and clear meeting and conference rooms · Maintain housekeeping supplies · Provide a linen service...

...and the final term in a work placement where you will be able to apply your skills in a real work situation and complete assessments. This is a vital...

...Mandatory units: · Maintain a safe, hygienic and secure working environment · Contribute to effective teamwork · Clean and service a range of areas · Work...

...wine once it has been opened. The Service of Wine: This section of the course will cover a number of different areas associated with the correct service of...

...Course Outcome: Successful candidates will need to complete a 40 question multi-choice examination paper with a minimum of 28 correct answers to...