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Telephone Skills Courses Glasgow City
- Vocational qualification
- Blended in Glasgowand5 other venues
- Newcastle Upon Tyne, Coventry, Liverpool, Sunbury On Thames, Keighley/Bradford/Leeds
- 1 Day
...some are needed to pass on mass amounts of information and each method has its positives and benefits. Understanding these will help you to pick the correct method...
- NVQ
- Bearsden
- 12 Months
...culture which is created when everyone is trained to recognise and understand the standards required for excellent customer service. Why choose Jackson Mills Associates?...
- Course
- Glasgow
- Different dates available
...TV Script-writing. TV Factual Production. TV Studies. TV Drama Production. TV Studio Presentation...
- Course
- Glasgow
- Different dates available
...covering roles such as directing, vision mixing, lighting and camera operating. The course is intended to give you a sound basis for applying for other... Learn about: Television Production...
- Training
- Glasgow
- Advanced
- 1 Day
...opportunities with customers on the phone. The trainer for this course has extensive experience in design and delivery of sales related training programmes... Learn about: Incoming Calls, Telephone Etiquette, Requesting Appointments...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service Skills, Customer Service...
- Short course
- Online
- Different dates available
...and encourage more meetings, demos and quotations.) 10:45 - 11:15 Participants to Draw Up Their Own 12 Month Marketing Plan (Looking at the best target... Learn about: Negotiation Skills, Sales Management, Sales Trends...
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