-
All
- Online
-
Filters
Telephone Skills Courses Glasgow City
- Vocational qualification
- Blended in Glasgowand5 other venues
- Newcastle Upon Tyne, Coventry, Liverpool, Sunbury On Thames, Keighley/Bradford/Leeds
- 1 Day
...some are needed to pass on mass amounts of information and each method has its positives and benefits. Understanding these will help you to pick the correct method...
- NVQ
- Bearsden
- 12 Months
...culture which is created when everyone is trained to recognise and understand the standards required for excellent customer service. Why choose Jackson Mills Associates?...
- Course
- Glasgow
- Different dates available
...TV Script-writing. TV Factual Production. TV Studies. TV Drama Production. TV Studio Presentation...
- Course
- Glasgow
- Different dates available
...covering roles such as directing, vision mixing, lighting and camera operating. The course is intended to give you a sound basis for applying for other... Learn about: Television Production...
- Training
- Glasgow
- Advanced
- 1 Day
...opportunities with customers on the phone. The trainer for this course has extensive experience in design and delivery of sales related training programmes... Learn about: Incoming Calls, Telephone Etiquette, Company Image...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...Module Two – Aspects of Phone Etiquette 01:00:00 Module Three – Using Proper Phone Language 01:00:00 Module Four- Eliminate Phone Distractions 01:00:00... Learn about: Communication Training, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...Keep In Touch, Details) 11:30 - 12:00 Task 2: What Do You Really Want From These Calls? (Setting out your objectives) 12:00 - 12:45 Negotiating Skills... Learn about: Customer Care...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you