Distance and online learning Personal Development training

...Understanding customer needs. Dealing with complaints. Effective communication. Dealing with obstacles. Problem Solving. Dealing with enquiries and complaints...

...It provides learners with an increased understanding of the key UK laws protecting the employment rights of all workers in the United Kingdom...

...interviewing style for grievances, disciplinary meetings and performance appraisals. THIS COURSE IS IDEAL FOR Anyone responsible for leading and managing people and teams...

...opportunities, and activities Distinguish the roles of those involved in succession planning Human Resources Professionals All Supervisors All Mangers All Directors... Learn about: Leadership training, Leadership style, Leadership development...

...During this course you will: develop the skills to work effectively as a mentor learn how to plan an effective mentor programme learn how to nurture...

...Understand what is meant by equality & diversity. Understand how the law impacts on equality & diversity. Understand what needs to be...

...Performance management 14. 1-1 communication and Transactional Analysis 15. Transactional Analysis ego states 16. TA ego states and communication patterns...

...Most leaders understand that it takes more than technical knowledge and product expertise to successfully develop and lead a team. What do soft skills boil down... Learn about: Organisational Behaviour, Organisational Change, Career Development...

...you to take control of all areas of your life by creating compelling goals for the next twelve months. The process involves: gaining complete clarity about...

...This E-Learning course is aimed at managers who have a responsibility to manage their team effectively and utilise coaching skills or an external coach...

...24, 26, 233, 31 & 369 Subjects covered include: Reasons for Difficulties • Verbal Communication • Positioning Yourself • Listening Skills • Encouraging... Learn about: Effective Communication...

...disengaged work force to name but a few. This webinar will look at the business value of mentoring. Statistics clearly show the value that organizations... Learn about: Mentoring program, HR Training, Leadership training...

...those they lead can contribute more fully to overall business objectives. The Helping Hand: Coaching Skills for Managers: - This course provides a comprehensive...

...This E-Learning module is aimed at managers who have a responsibility to manage conflict within their team. Suitable for: ALL ALL This E-Learning module...

...This video explains clearly the role and responsibilities of managers and care workers in undertaking written communication. Consultant: Jackie Pritchard MA C.Q...

...Why should you Attend: By attending, you will understand how to even more effectively Listen actively Receive and provide constructive feedback Resolve... Learn about: Organizational Skills, Conflict Management, Community Education...

...training Use this formula to create a your own sales enablement kit. Make it easier to attract good sales people and get them up to speed, faster... Learn about: Motivating Behaviour Change, Rapid Learning, Accelerated Learning Methods...

...This E-Learning course is aimed at managers with the responsibility for managing discipline and grievance situations. V. Suitable for: ALL ALL This E-Learning...

...The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK... Learn about: Personal Development, Social care...

...Could you use a communication skills refresher,to perhaps help you take a new approach to your direct reports you find especially challenging?... Learn about: Team Training, Listening Skills, Team Performance...