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Customer Service Skills Training
- Training
- Online
- Beginner
- Different dates available
...understand the causes of poor customer care, good customer care skills and how to handle complaints. This Customer Care course has been created to... Learn about: Customer Service, Customer Care, Customer Service Skills...
- Training
- Inhouse
- Intermediate
- 1 Day
...approach Deal with difficult situations Consistently achieve customer satisfaction Content 1. A Customer's Expectations 2. The Importance of Uniformity and Consistency... Learn about: Customer Retention, Career Development, Customer Care...
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Spending 6 months at Reception Academy was the most delightful experience from my life and I'm exceptionally cheerful and glad for picking these astounding courses (4 at Reception course and 2 at English course) . I truly prescribe everybody don't delay to do any courses with Reception Academy .Thank you particularly Nathalie, Rami and Daniel.
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I am extremely cheerful that I graduate Reception academy. I want to thanks to my mentor Pierre for his pateince & amazing teaching skills.I exceptionally recommend Reception Academy to everyone who wants to go in hospitality industry.
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I picked up hotel receptionist and Opera V5 course. It was extraordinary compared to other things that I made. In under about fourteen days I landed a position. Special Thanks to coach, Pierre,magnificent involvement with great individuals. I highly suggest Recption Academy to start a career in Hospitality Industry.
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- Training
- Online
- Different dates available
...add revenue to your company’s top-line and provide your guests with better service. Not only will you learn to anticipate your guest’s needs you will recognize... Learn about: Sales Marketing, Persuasion Skills, Selling Skill...
...add revenue to your company’s top-line and provide your guests with better service. Not only will you learn to anticipate your guest’s needs you will recognize... Learn about: Sales Marketing, Persuasion Skills, Selling Skill...
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Spending 6 months at Reception Academy was the most delightful experience from my life and I'm exceptionally cheerful and glad for picking these astounding courses (4 at Reception course and 2 at English course) . I truly prescribe everybody don't delay to do any courses with Reception Academy .Thank you particularly Nathalie, Rami and Daniel.
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I am extremely cheerful that I graduate Reception academy. I want to thanks to my mentor Pierre for his pateince & amazing teaching skills.I exceptionally recommend Reception Academy to everyone who wants to go in hospitality industry.
← | → see all
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I picked up hotel receptionist and Opera V5 course. It was extraordinary compared to other things that I made. In under about fourteen days I landed a position. Special Thanks to coach, Pierre,magnificent involvement with great individuals. I highly suggest Recption Academy to start a career in Hospitality Industry.
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I took the Starting a New Job Bundle course and do not regret it! Great learning experience, instructor was very knowledgeable and well versed.
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- Training
- Inhouse
- Different dates available
...your job Making an Impact: Determine how you make a positive impact on the team and within the company Getting to Know Your Peers: Get to know your co-workers’ role... Learn about: Customer Manager, Employee Management, Organizational Skills...
...your job Making an Impact: Determine how you make a positive impact on the team and within the company Getting to Know Your Peers: Get to know your co-workers’ role... Learn about: Customer Manager, Employee Management, Organizational Skills...
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I took the Starting a New Job Bundle course and do not regret it! Great learning experience, instructor was very knowledgeable and well versed.
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- Training
- Online
- Intermediate
- 1 Day
...PROSCI™ ADKAR Change Management Trained and a Certified Training Practitioner (CTP). Event link... Learn about: Business Plan, Change Management, Customer satisfaction...
- Training
- Online
- Intermediate
- Different dates available
...It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer... Learn about: Customer Service, Customer Care, Customer Retention...
- Training
- Online
- Beginner
- Different dates available
...Complaint record template Post course exercise plus model answers document... Learn about: Customer Retention, Skills Communication, Customer Service Skills...
- Training
- Colchester
- Intermediate
- Different dates available
...ensuring you retain existing business as well as attracting new. Change and refresh your attitude to the sales process and motivate you and your... Learn about: Confidence Bui, What your customer wants, Customer Service Skills...
- Training
- Queensferry
- Different dates available
- 1 Day
...are in the lifecycle Understand the key drivers to your customers’ behaviour and how to develop sales and marketing actions to maximise return Testing... Learn about: Customer Service Skills, Customer Care, Sales Training...
- Training
- Online
- Intermediate
- 1 Day
...The Interest based approach to communication & service - results, process and emotional interests that ALL customers need The core critical skills of empathy... Learn about: Customer Care, Customer Retention Strategy, Business Process...
- Training
- Colchester
- Intermediate
- Different dates available
...and sales and will include a range of learning styles and techniques. The course will include a pre-evaluation questionnaire and trainer feedback post course... Learn about: Relationship Building, Customer relationship, Sales Training...
- Training
- Online
- Intermediate
- 1 Day
...of their reputation for great customer service" which side of this formula do you want to be on? Customer service is one of the top 3 factors determining... Learn about: Team Training, Business tips, Customer Service...
- Training
- Online
- Beginner
...which you will get access once you are enrolled. The material can be downloaded and printed as well. Our distance learning course materials are specially... Learn about: Customer Service Skills, Customer Relationship Management, Effective Communication...