Sort by:
Relevance |
Price
Cold Calling for Cowards
GBC Learning & Development
Cold Calling for Cowards YOU WILL LEARN: To make the telephone a medium for success About communication challenges – making the phone your friend Critical preparation factors Controlling your environment How to get through to your ‘target’ About voic...
(Telesales Training in Surrey)
£295 + VAT
Winning sales techniques
Academy of Learning
Winning Ways to Sell Duration: 1 day Date(s): Dates and venue to be arranged Presenting your business to customers and clients Understanding what marketing is and how it can help your business and organisation Developing strategies to make people buy...
(Telesales Course in )
£995 + VAT
Professional Telephone Skills
Partners in Business
Professional Telephone Skills Programme Introduction The benefits and pitfalls of using the telephone at work Caring for our callers What annoys you when using the telephone? The best way to care for our callers Projecting a professional image Prepar...
(Telesales Course in )
£ On request
Advanced Telephone Sales
Maguire Training
Advanced Telephone Sales Duration: 2 Days The content of this programme assumes the delegate has mastered the essential skills of telephone sales. Here we examine the telephone as a powerful and cost effective sales tool and explore the psychology of...
(Telesales Course in )
£ On request
Telephone Skills
West End Training
Telephone Skills Course A half-day course. Topics Include: Telephone Systems Telephone Etiquette Customer Care Customer Driven Companies Empathy Create Customer Loyalty Levels of service. Desired v. Adequate Zones of tolerance - 4 factors Customer De...
(Telesales Course in )
£ On request
Advanced Selling Skills
Top Mark Training
Advanced Selling Skills Benefits of attending : · High quality training by experienced sales professional · Practical exercises to support the learning process · Training can be geared to your individual organisation's situation Outline of programme:...
(Telesales Course in )
£ On request
Telephone Selling Techniques
CSE-Demos Training and Development
Overview Selling over the phone is an art, and this course addresses it from the very beginning. Using audio recording equipment, delegates benefit and learn from hearing themselves selling on the phone. Who should attend Sales executives who are sel...
(Telesales Workshop in London)
£389 + VAT
Advanced Telephone Selling Techniques
CSE-Demos Training and Development
Overview This one-day course will show you how to plan and implement a strategy for increasing business from your present clients. Understanding more about your client will help you manage their account more effectively and achieve more success. Who...
(Telesales Workshop in London)
£419 + VAT
Developing Effective Telephone Skills
Hemsley Fraser
Effective Telephone Communication Doing business on the telephone Creating the right impression Exceeding customer expectations Building bridges and overcoming barriers to communication Managing Different Types of Callers Recognising passive, aggress...
(Telesales Course in London)
£529 + VAT
High Level Telephone Skills
Hemsley Fraser
Sales Through Service - It's the Only Way What do customers want from a service or solution provider? How do customers think and feel when they are buying a product or service? Your role in helping customers to buy from you Powerful Communication - H...
(Telesales Course in London)
£829 + VAT
Essential Selling Skills
WWP Training Limited
Understanding the sales process -Discovering what the customer really wants -Recognise what makes customers buy Preparation -Your style and its impact on others -First impressions and how to influence people -Self preparation Structuring and preparat...
(Telesales Course in London)
£900 + VAT
Effective Selling Skills
Partners in Business
Effective SELLING SKILLS - face to face and telephone Introduction Every business needs to increase its customer base and sales turnover and one way is through effective selling skills. Whether the prospective customers are face to face or being targ...
(Telesales Course in Hertfordshire)
£154 + VAT
Effective Selling Skills
Partners in Business
Effective SELLING SKILLS - face to face and telephone Introduction Every business needs to increase its customer base and sales turnover and one way is through effective selling skills. Whether the prospective customers are face to face or being targ...
(Telesales Course in London)
£154 + VAT
Professional Telephone Techniques
Reed Learning
An unhappy customer whose problem is solved professionally by a skilled telephone operator can be turned in to your most profitable advocate. The course teaches all those working with the telephone how to use listening techniques to understand their...
(Telesales Course in London)
£499 + VAT
Introduction to Sales
Phoenix Training
Introduction to Sales Course Objective: to introduce participants to the essential techniques and structures involved in sales. Practical exercises are used to ensure that participants can employ their newly learnt skills immediately and to develop t...
(Telesales Workshop in London)
£645 + VAT
How to Handle Aggressive Customers on the Telephone
Tattersall Training
How to Handle Aggressive Customers on the Telephone Course Aim: To enable delegates to defuse aggression and create increased customer satisfaction. Objectives: Delegates will improve their ability to: Shift perspective to experience the customer's p...
(Telesales Course in London)
£ On request
Professional Telephone Technique
CWT Chamber Training
Professional Telephone Techniques Key Objectives After attending this course delegates will understand: The impact of voice and tone and how to use it positively Effective listening and questioning skills Effectively handling difficult callers with c...
(Telesales Course in West Midlands)
£205 + VAT
Sales for Non-Sales People
KSL Training Consultancy
Sales for Non-Sales People Target Audience This course is ideal for experts and professionals who are moving into a role that involves selling as well as those who need to understand the sales process and underlying selling skills and behaviour. Cour...
(Telesales Course in Berkshire)
£ On request
Introduction to Sales
Natural Training
Introduction to Sales A one-day workshop to cover the basics of sales : Learn about the sales cycle and how it affects your business Understand the key elements to making a sale Realise the 7 habits of highly effective sales people Develop a winning...
(Telesales Workshop in London)
£249 + VAT
Essential Selling Skills
WWP Training Limited
Understanding the sales process -Discovering what the customer really wants -Recognise what makes customers buy Preparation -Your style and its impact on others -First impressions and how to influence people -Self preparation Structuring and preparat...
(Telesales Course in Berkshire)
£900 + VAT
