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Effective Telephone Selling
WWP Training Limited
Course objectives: On completion of this programme you will be able to: -Understand the role of the telephone in selling -Use the telephone during professional customer relationship management -Communicate your message successfully -Create a good fir...
(Telesales Course in Berkshire)
£900 + VAT
Telephone Skills
Major Training Ltd
First Impressions: Why they are important and how to make a good first impression on the telephone. Voice and Language: Key elements of the effective use of Voice and Language when communicating by telephone. Positive Communication: Using more than j...
(Telesales Training in London)
£495 + VAT
Excellent Customer Care Skills Training Course
Ripley Training
Customer Care Skills We all experience customer service, without even realising it. The only time you're likely to notice is when it exceeds your expectations, or it doesn't meet them! Customer service is the window on your organisation. Satisfied cu...
(Telesales Course in West Yorkshire)
£350 + VAT
Securing Telephone Appointments Training Course
Ripley Training
Securing Telephone Appointments In order for a Company to prosper and grow it is essential that we are constantly striving to expand the customer base by gaining new business and this generally involves making appointments. Telephone appointment maki...
(Telesales Course in West Yorkshire)
£350 + VAT
Advanced Sales Training
Advance Your Sales
Advanced Sales Training Contents Include: Assessing the buying preferences Building rapport Matching solutions to needs and buying styles Objection handling Advanced negotiation skills Closing and confirming the sale The course is split into two part...
Training
- Blended
- in Bedford
- Inhouse
- 1 Day
£499 + VAT
Telephone Communication Skills
CEPNW Chamber of Commerce
Overview: Delegates will learn how to use the telephone effectively and professionally. The format of the seminar comprises tutor led discussions, syndicate exercises, optional role-play and the production of recommended service standards and a perso...
(Telesales Training in )
£195 + VAT
Getting Appointments by Telephone
Advanced Training
Getting appointments by telephone Features Finding the Business · generating prospect lists · pre-qualifying prospects. Knowing What To Say · using the peg statement and initial benefit statements · making them powerful whoever we ring · developing s...
(Telesales Workshop in )
£ On request
Effective Telemarketing
Advanced Training
Effective telemarketing Features Setting Up the Campaign · campaign objectives · determining who to hit and in what numbers · planning the approach · mail and email shots - the how and the why · qualifying prospects. Making the call · how to prepare...
(Telesales Workshop in )
£ On request
Telephone Today
Advanced Training
Telephone today Features Incoming and outgoing calls handled in depth Enquiries/Queries - creating the right impression - proven sequence for answering the telephone - powerful communication techniques - how to sell an idea - building confidence. Get...
(Telesales Workshop in )
£ On request
Selling Software Solutions
Advanced Training
Selling software solutions Features Outline Content · finding new business · making appointments by telephone · the cold call · fundamental selling and negotiation skills · the main sales psychologies - how and when to use them · multiple visit selli...
(Telesales Workshop in )
£ On request
The Yes Seminar
Advanced Training
The yes seminar Features Attitude - the Vital Ingredient · the value of positive thinking · 30 attributes of the star performer. Getting In to Companies · cold calling · getting past the receptionist · qualifying prospects · making appointments with...
(Telesales Workshop in )
£ On request
Effective Selling Skills
Partners in Business
Effective SELLING SKILLS - face to face and telephone Introduction Every business needs to increase its customer base and sales turnover and one way is through effective selling skills. Whether the prospective customers are face to face or being targ...
(Telesales Course in )
£154 + VAT
Every Call Counts
Top Mark Training
Every Call Counts Benefits of attending : · High quality training by experienced sales professional · Practical exercises to support the learning process · Training can be geared to your individual organisation's situation Outline of programme: On th...
(Telesales Course in )
£ On request
Successful Selling Techniques
Hemsley Fraser
Requirements: During the course there will be a number of opportunities to practise new techniques you have learnt. In order to make this practice more relevant, it would be helpful if you could bring with you any appropriate (and portable) sales too...
(Telesales Course in London)
£899 + VAT
Sales Skills That Deliver Results
Hemsley Fraser
What is Selling? What makes people buy? The skills and qualities of the successful salesperson Conducting a personal audit of your strengths and weaknesses Personal motivation The Company, Your Department and You Knowing your company - history and et...
(Telesales Course in London)
£1,299 + VAT
Delivering Excellence In Customer Service Via Email And On The Telephone
Hemsley Fraser
Requirements: To gain the maximum benefit from the workshop, you will be asked to print off and bring with you two specific types of emails, one which you think is very good and one which you know could have been better. These will be used on the day...
(Telesales Course in London)
£529 + VAT
Customer Focus On The Telephone
WWP Training Limited
Course suitable for: This programme is for you if your role involves telephone communication with customers, whether they are internal (colleagues and staff) or external (clients and the general public). You will learn to develop your telephone skill...
(Telesales Course in London)
£420 + VAT
Sales Refresher
Phoenix Training
Sales Refresher Course Objective: to develop existing sales skills and ensure that a solid structure is still in place. The course aims to improve all aspects of participants’ sales ability in order for them to sell more thoughtfully and with more co...
(Telesales Workshop in London)
£1,850 + VAT
Sales Skills for Non-Sales Professionals
Training Oracle
Sales Skills for Non-Sales Professionals Sometimes our work can include handling sales over the telephone but this can be difficult if it's something we're not used to or comfortable with. We've now created a practical workshop particularly for peopl...
(Telesales Workshop in Dorset)
£145 + VAT
Professional Telephone Skills
focus4training
Professional Telephone Skills - 1 Day Course The telephone is the most familiar piece of technology in the workplace and its use is often taken for granted in the way we speak to our customers, the way relationships are forged or broken and the way i...
(Telesales Course in Leicestershire)
£125 + VAT
