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Methodology
Classroom-based
Type of studies
Short course
Course
NVQ
Subject area
Sales
Marketing
Advertising
Corporate Communication
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Planning & Prioritisation for the Busy Sales Person
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NVQ - Retail Operations
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Winning More Business on the Telephone
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NVQ - Customer Service
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The Internal Consultant
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Gaining Commitment on the Telephone
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How to Write Winning Tenders
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Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)
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Maximising Appointments on the Telephone
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Negotiation Skills Masterclass - Half Day (pm)
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Outgoing Calls - Maximising Effectiveness
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Telephone Techniques - Incoming & Outgoing Calls
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Winning Ways to Close a Deal - Half Day (pm)
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Generating New Business by Telephone
5
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Customer Care
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Reception to Perfection
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Winning More Business in the Final Meeting (2 day course)
5
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