Assertiveness courses

...and can be adjusted to suit the specific participants. This course is designed to be relevant to all levels of staff, and can be adjusted to suit the specific participants...

...This course forms part of our Managing for Performance & Stepping Up To Management 1-Day Workshops...please search the workshop for available dates and locations...

...can be positive and informative, leading both parties to a greater understanding of each other's needs. Prerequisites No previous knowledge is required...

...Suitable for: Anyone who wants to be more confident and assertive. Anyone who wants to be more confident and assertive. A course of 8 weekly sessions... Learn about: Handling aggression, Handling manipulation, Body Language...

...more control of their lives by being more confident and developing their assertiveness skills. Anyone wanting to take more control of their lives by being...

...So much of the smooth running of an organisation, both internal and customer-facing, depends on clarity of communication. These exciting sessions focus...

...Objectives Delegates will be able to : Upon completion of the course delegates will understand and appreciate the secrets of successful people...

...make sure the outcomes are successful and handle difficult situations when they arise...

...1. Decide what you want 2. Say it clearly and specifically 3. Why how you say it counts 4. Avoid being manipulated or side-tracked 5. Listen...

...better in situations where they feel uncomfortable. Suitable for: Delegates who need to improve their confidence in different situations. · Assessment... Learn about: Technical Unit, Building regulations, Training budget...

...For anyone interested. Description: This one-day training course will help you to express yourself more effectively, have more influence with your colleagues...

...strategies and techniques of winning over hostile or cynical audiences. The course produces staff who are able to communicate difficult or unpopular messages...

...Senior and middle managers needing to influence their teams, their Directors / Boards and their clients / customers / suppliers / others. This programme is ideal...

...Those with little training in negotiation, regardless of experience. Practical Negotiation Skills Course Objectives: this course is designed for delegates...

...So much of the smooth running of an organisation, both internal and customer-facing, depends on clarity of communication. These exciting sessions focus...

...who would dramatically benefit from a highly comprehensive and detailed grounding in the subject. It is therefore appropriate for people of all levels...

...Prerequisites Candidates who have identified a problem with effective delegation principles and wish to gain insight into methods for increasing their efficiency...

...who wish to take their skills to an advanced level, enhance their understanding of all the factors typically at play in even the most complex negotiations...

...People who have these skills are able to build strong relationships, exert greater influence on their colleagues and project a positive image of themselves and their organisation...

...selling, problem solving, resolving disputes and differences of views and interests. All managers and professionals who negotiate business deals and relationships...