-
All
-
Online
-
Filters
-
Location
-
Type of studies
-
+ Filters
Classroom-based Customer Retention Strategy BTEC
- BTEC
- Folkestone
- Different dates available
- 1 Year
...Where and when? Option 1 Location: Ashford Start date: September Duration: 1 year How is it delivered?: Full-time Option 2 Location: Folkestone Start... Learn about: Customer Relationship Management, Sales Training, Customer Retention Strategy...
Similar training in other typologies
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...styles highlights the most appropriate strategies for each individual. The ability to identify your strengths and weaknesses Understand why customers don't... Learn about: Customer Service, Customer relationship, Sales Techniques...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Retail Operations NVQs are aimed at people in regular work experience or employment in the retail sector. This qualification is about working in a retail environment... Learn about: Sales Promotion, Retail Management, Customer Retention Strategy...
- Course
- Huddersfield
- Intermediate
- Different dates available
...benefits including the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements... Learn about: Customer relationship, Customer Relationship Management, ISO 9001...
- Course
- Carmarthen
- Intermediate
- Different dates available
...telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations... Learn about: Customer satisfaction, Customer Retention Strategy, Customer Retention...
-
What I enjoyed the most was studying with people from different countries. The lectures and the professors were brilliant; it was always interactive and connected to the real life. MIP gave me the opportunity to write my project work in cooperation with BMW, which later alowed me to expand my own network.
← | →
-
Being exposed to real business cases, interacting with classmates from 12 different countries, learning from inspiring and extremely knowledgeable professors and networking with global customercentric companies are the main takeaways from this experience.
← | →
-
I didn’t imagine I could learn as much as I have done it with MIP. The class was filled of people from fifteen countries, which really gave us a worldwide environment. It’s especially useful for Asian students because most of study modes are western, which is valuable because you discover new things. You should sign up in MIP if you want a challenging experience.
← | →
- Master
- Milano (Italy)
- 12 Months
...and the uniqueness of Made in Italy. 1. The ability of combining managerial skills and creativity to design and manage the experience in the contacts between... Learn about: Marketing Tools, Brand Strategy, Multichannel marketing...
...and the uniqueness of Made in Italy. 1. The ability of combining managerial skills and creativity to design and manage the experience in the contacts between... Learn about: Marketing Tools, Brand Strategy, Multichannel marketing...
-
What I enjoyed the most was studying with people from different countries. The lectures and the professors were brilliant; it was always interactive and connected to the real life. MIP gave me the opportunity to write my project work in cooperation with BMW, which later alowed me to expand my own network.
← | → see all
-
Being exposed to real business cases, interacting with classmates from 12 different countries, learning from inspiring and extremely knowledgeable professors and networking with global customercentric companies are the main takeaways from this experience.
← | → see all
-
I didn’t imagine I could learn as much as I have done it with MIP. The class was filled of people from fifteen countries, which really gave us a worldwide environment. It’s especially useful for Asian students because most of study modes are western, which is valuable because you discover new things. You should sign up in MIP if you want a challenging experience.
← | → see all
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
...This course sorts through a myriad of information and brings you the basics you need to make a decision about the need for CRM, its benefits... Learn about: CRM Programs, Customer Service, Customer Service Skills...
- Course
- Hammersmith
- Intermediate
- 1 Day
...portfolio management How to deliver customer-experienced value Managing customer experience Learning outcomes Upon completion of this course... Learn about: Customer Retention, Customer Relationship Management, Customer portfolio management...
- Course
- Wembley
- Different dates available
...and written exercises to consolidate knowledge gained... Learn about: Selling Skill, Ms Word, Communication Skills...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...Sales is everyones business in customer service. 15.45-16.45: Complaint handling strategies. How to get customer feedback that makes the difference... Learn about: Customer Service, Public Sector, Customer Retention...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...9 months How is it delivered?: Part-time Option 2 Location: Off Campus Start date: Contact us for details. Duration: 9 months How is it delivered?... Learn about: Sales Strategy, Sales Promotion, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...14.45-15.45: Sales is everyone’s business in customer service. 15.45-16.45 Complaint handling strategies. How to get customer feedback that makes the difference... Learn about: Tourism management, Customer Relationship Management, Customer Care...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Retail Operations NVQs are aimed at people in regular work experience or employment in the retail sector. This qualification is about working in a retail environment... Learn about: Customer Relationship Management, Sales Training, Customer Retention Strategy...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
...marketing, designing and conducting a dynamic event Excellent design - creating a journey Enrolling stakeholders Preparing for what happens after the facilitated... Learn about: Problem Solving, Customer satisfaction, Customer Service Skills...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...mandatory unit and 5 optional units. You will be assessed by a portfolio of evidence. What happens when you have finished? You can progress onto further studies... Learn about: Team Leader, Customer Retention Strategy, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester
- Intermediate
- July
...demos and quotations.) 10:45 - 11:15 Participants to Draw Up Their Own 12 Month Marketing Plan (Looking at the best target industries for telephone prospecting... Learn about: Communication Skills, Customer Service Skills, Sales Training...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Apprenticeship How much will it cost? LSC funded full qualifications are free for 16-18 year olds * *Almost all the courses in this section are LSC funded full qualifications... Learn about: Team Training, Team Leader, Sales Strategy...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...Satisfaction - Timetable 09:30 - 10:00 Coffee & Introduction 10:00 - 11:00 What Are Our Customers' Main Objections? What is the Best Way to Handle Them?... Learn about: Customer Manager, Customer relationship, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...you are already competent in a significant variety of retail work activities e.g. senior sales assistant, team leader, supervisor or manager... Learn about: Retail Management, Customer Relationship Management, Customer Retention Strategy...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. A greater awareness of the customers... Learn about: Customer relationship, Customer Retention, Customer Relationship Management...