Customer Service Skills colleges Wales

... study? The programme concentrates on practical skills and may include an element of work experience, resulting in the completion of the following 2...

...You would choose this course in order to secure a good grounding in the most important beauty therapy skills and how to work effectively with other people...

...This one-year programme is ideal for those who have an interest in business and wish to enhance their employment opportunities. All students will study core modules: Communication skills; Application of number; IT; Research skills; Customer Service skills. Other business modules include... Learn about: Full Time...

...This level 2 programme covers topics in Customer Relations, Hospitality Business, Basic Culinary Skills, Food and Drink Service, Safety in Hospitality, Planning an Event...

...This course introduces you to basic hairdressing skills required to assist a qualified stylist in Industry. On successful completion of Level 1 within the first year of your course students will progress to level 2. This course provides the knowledge, skills and understanding for you to...

...This qualification equips you with the knowledge and skills needed to embark upon a successful business career. The National Diploma will introduce you to a broad range of occupational routes and help you progress into employment or further study. This is a broad based, practical, work-related...

... Industry; Exploring Customer Service; Uk Travel and Tourism Destinations: European Holidays Destinations; Business Skills; Developing Employability Skills... Learn about: Full Time...

... Personal Selling and Promotional Skills Human Resources Planning and Managing a Hospitality Event Current Issues in Hospitality Please note that units taught...

...Course Content. ALL STUDENTS STUDYING COURSES WITHIN TRAVEL AND TOURISM AT SWANSEA COLLEGE WILL FOLLOW THE LEISURE MANAGEMENT ACADEMY PROGRAMME. This course prepares students with the skills and knowledge necessary for progression into the travel and tourism industry or Higher Education in Travel... Learn about: Full Time...

... Key Skills units. Teaching/Assessment The course covers a range of units along with written assignments. A variety of practical assessments...

...This intensive one-year course will teach students basic hairdressing skills. Module include: NVQ Level 2 Hairdressing skills: Client Care. Shampooing and Conditioning. Styling Hair. Cutting Hair. Perming Hair. Colouring Hair. Reception. Health and Safety. NVQ Level 1 Customer Services...

... and Lashes. Customer Care and Promoting Additional Products or Services to Clients. Provide...

...This two-year course will teach basic hairdressing skills. Year 1: Client Care. Shampooing and Conditioning. Styling, Cutting, Perming and Colouring. Health and Safety. Customer Service. Students will also complete NVQ Level 1 Hairdressing and one day per week work experience placement. Year 2:...

...Customer service skills are necessary for individuals working in all kinds of jobs and organisations and they are in increasing demand from employers in all sectors. The NVQ Level 2 in Customer Service is for people who are able to deliver customer service independently...

...This qualification aims to develop the candidate's knowledge of the key areas that are required to support good customer service including effective communication and handling customer complaints...

... of knowledge and skill which will facilitate progress into employment in this sector Introduces the student to the disciplines of the working environment...

... of knowledge and skill which will facilitate progress into employment in this sector Introduces the student to the disciplines of the working environment...

... will follow a programme of basic or key skills. Practical activities form a large part of the course and the college's training restaurants and kitchen provide...

... and activities. It accredits learners' abilities to carry out a range of administrative and customer service tasks autonomously and has been designed to accredit their achievements in a modern, practical way that is relevant to the work context. As part of the programme learners will also complete Essential... Learn about: Business Administration, Customer Service, Skills and Training...

...The course encourages the practical application of business concepts by exploring events in the business world and relating these to theories and practice. Importantly, it also develops the transferable, academic skills required by higher education through using appropriate business tools... Learn about: Business Studies...