Sales and Marketing college courses

...VIP Customer Service About the course: This one day workshop focuses on the customer service equation - through the magic programme - that people buy from people...

...This course is not for the faint hearted as it involves hard work and dedication, however you will be rewarded with a great sense of achievement. Creative...

...levels delivered in all businesses. Presenting a professional image, communication skills and complaint handling. Multi-choice examination at end of the...

...You will be working in occupations that require interaction with customers via electronic methods. Course Team Leader : Lee, Ceri Course Level...

...with your customers you are not working alone. Behind or alongside you there are others involved in the process who impact on how well you can deliver your products or services...

...where you learn by completing projects and assignments that are based on realistic workplace situations, activities and demands to develop a range of specialist...

...and safety *Effective communication Level 1 Literacy Course Content This course covers Core units in literacy and numeracy and introducing customer service and administration... Learn about: Customer Service...

...Course Team Leader : Snow, Susan Course Level : Level 5 Course Type : Part Time Curriculum Area Description : Business How to Apply : Telephone Entry Requirements...

...Process patient service information. Deal with patients face to face. Deliver reliable patient service. Recognise and deal with patient's queries...

...and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme. Customer Service NVQs are aimed...

...Students will be able to apply this knowledge in a variety of industries and job roles. Play By undertaking this course, you will gain formal recognition... Learn about: Customer Service...

...service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing. OCR NVQ level 2 in Customer Service...

...Delivering reliable Customer Service. Developing Customer relationships; and. Resolving Customer Service problems. MODE OF STUDY PT FE LEVEL 2 DURATION 18 months START DATE(S)...

...and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme. Customer Service NVQs are aimed...

...There are three main parts to the qualification: Principal Learning '" six comprehensive units which cover the Creative & Media area. Generic Learning...

...Candidates will be working without direct supervision or on their own, such as in a commercial customer service environment. OCR NVQ level 3 in Customer...

...manage an office facility designing and developing an information system preparing, co-ordinating and monitoring operational services proposing and designing... Learn about: Business Administration, Business and Administration, Team Training...

...The course runs at the Wood Street and Southgate campuses. You will study 12 units including: The Online World, Technology Systems, Computing in the Workplace...

...The learning aims will be to teach you how to use materials and processes safely and imaginatively and to develop an understanding of how these processes...

...You will work towards a Vocational Qualification, Technical Certificate, Functional Skills, Employer Rights and Responsibilities. Once fully qualified... Learn about: Skills and Training, Customer Service...