College Courses in Southampton

...hour examination held on the 2nd day of the course. The PRINCE2 Practitioner exam is in the "Objective Testing" format, a style of complex multiple-choice examination...

...2 mandatory plus 5 from a choice of the optional units Mandatory units · Prepare yourself to deliver good customer service · Provide customer service within...

...This qualification is for delegates who are responsible for leading a team that provides services or produces goods, and need to maintain and develop effectiveness...

...The Level 3 programme is intended for customer service staff that are responsible for the implementation of new initiatives and team leadership...

...· Motivating and developing the people who work in the team or department. · ?Fostering effective communication. · Developing a sense of team/corporate identity...

...00:00 28/09/2009 - 02/10/2009 Not specified 90 75 B00100 003 09:30 - 16:30 02/11/2009 - 06/11/2009 Not specified 90 75 B00100 004 09:30 - 16:30 07/12/2009...

...who have tightly defined areas of management responsibility, some opportunity for taking decisions and managing budgets, responsibility for achieving specific...

...Human resource plans and organizational context Recruitment and selection Training and development Performance management and employee relations Learning Style...

...CIPD Certificate Level 3 About the course: The Chartered Institute for Personnel Development (CIPD) is the professional body for those involved in...

...This qualification is intended for middle managers who allocate work to others, achieve results by using resources effectively, carry out policy in a defined area of authority...

...you carry out your tasks. The portfolio of evidence will be assessed at meetings with your assessor. Code : Time : Duration : Day : Tuition...

...Optional Units: · 5007 Financial control. · 5008 Marketing planning. · 5009 Project development and control. · 5010 Human resource development...

...those who have completed the CMI Diploma in Management. Based on the National Occupational Standards for Management and Leadership, the Diploma in Strategic...

...Learn the tools to maximise your team's potential through skillful handling of the appraisal process. A one day workshop to create practical guidance...

...through role play and group activities. Suitable for anyone who wants to improve their overall confidence, influence others and manage relationships at...

...This practical workshop will give you tools to confidently manage customer conflict and complaints. This one-day workshop is designed to give you the communication...

...We sprinkle in some team building theory so that everyone gets to appreciate each other's talents and contribution. Your team will explore its strengths...

...team leaders, and managers. Who is it suitable for? It is aimed at Managers, Team Leaders or Supervisors wishing to gain skills in Managing Poor Performance...

...Take charge of your working day! If you work late, miss deadlines, or arrive late to meetings then this course is a must. A one day workshop that shows...

...then this course comes highly recommended. We offer a variety of practical tools to help you 'work' your audience and get your message across. Presentation...