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Communication Skills courses
- Short course
- Online
- Intermediate
- Different dates available
...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: Best Practice, Call Centre...
- Course
- Online
- Intermediate
- 2h - 1 Year
...clarity, and listening skills play a critical role in building strong professional relationships. This course explores key principles of verbal communication... Learn about: Verbal Communication, Skills Communication, Customer Service Skills...
- Course
- Online
- Different dates available
- 25h
...You will learn how to automate your pages using automation tools. You will likewise explore different strategies that are necessary to enhance your online... Learn about: The Pitfalls of Social Media, Tweet Your Way to Online Prominence, What is Social Media...
- Course
- London
...different subjects which are deemed to be useful for those who want to enhance their professional career! To enable participants to identify different types of behavior... Learn about: Assertiveness Training, Skills and Training...
- Course
- Distance Learning
...get nervous at the prospect of having to 'perform'. This is a comprehensive, self-contained and flexible training resource on the subject. It will ensure...
- Training
- Inhouse in Milton Keynes
- Beginner
- Different dates available
...anyone whose role requires them to make presentations to groups ranging in audience size from 4 to 30. Presentation Skills Good presentation skills... Learn about: Powerful Presentations, Present with Confidence, Presentation techniques...
- Course
- Tonbridge
...(eg au pair or part-time work). The courses aim is to develop your business English Bus. & Comm. Skills For Int. Students L2 This course provides the knowledge...
- Training
- Inhouse
- 2 Days
...whether regularly or occasionally, and those who have had little or no previous formal training in the subject. Course Content Creative thinking Planning...
- Course
- Distance Learning
...how easy it can be to handle the various personalities you encounter in the meeting arena. By preparing yourself better, and knowing how to avoid conflict between participants...
- Course
- Inhouse
...However it is what gets missed that reduces the. Worse than attending a meeting which fails to engage its attendees, surely must be running or chairing such a meeting?...
- Course
- Inhouse
...is an essential skill in making things happen. With a number of principles and techniques, you can successfully and persuasively convey your point of...
- Short course
- Blended
- 1 Day
...Suitable for: Targeted at people with little or no presentation experience who need to make either internal or external presentations to a professional level...
- Course
- Online
...a young executive is panic-stricken when she's told that she has to present it in person to the board. Her first run-through is a disaster, but with encouragement...
- Course
- Inhouse
- 2 Years
...Information about the course This NVQ is ideal for employees working in a Customer Service environment. Learners must achieve 7 units in total two mandatory...
- Course
- Inhouse
...whether with colleagues or with external contacts, can be a frustrating and unnecessarily confrontational experience. However with the correct skills...
- Course
- Inhouse
- 1 Day
...Telephone today Features Incoming and outgoing calls handled in depth Enquiries/Queries - creating the right impression - proven sequence for answering the telephone...
- Course
- Distance Learning
...In this insightful programme, which sets the scene for a whole range of training sessions, a realistically portrayed sequence of events illustrates...
- Course
- Inhouse
- Advanced
- 2 Days
...suppliers and colleagues both inside and outside your organisation then this workshop is for you. Benefits of attending By the end of this course you will be able...
- Course
- Inhouse
- 1 Day
.../ follow up action points and review progress. ®Recognise the planning steps that make meeting time more effective. Suitable for: This course is designed...
- Course
- Inhouse
- 2 Days
...Change their perspective, 'on the spot', to improve. Suitable for: This programme is ideal for: Senior and middle managers needing to influence their teams...
- Course
- Online
...this best-selling programme defines the five disciplines that transform a gathering into a professionally run business meeting. In a nightmarish court...
- Course
- Inhouse
- 2 Days
...Objectives By the end of the Effective Meeting Skills Programme each participant will: Understand the purpose of meetings, their cost to the company...
- Short course
- (London, Sutton, Surrey, Nottingham)
- Beginner
- 1 Day
...presentations and has little or no experience with delivering presentation. This presentation course is designed for anyone who needs to produce and deliver...