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Telephone Skills Courses Cambridgeshire

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Related courses

Telephone Skills course in Cambridge

Mayfield Training
  • Short course
  • Cambridge
  • 1 Day

...although we would be happy to use another suitable venue if you prefer...

Price on request

Part Time NVQ in Customer Service Level 2 course in Huntingdon

Huntingdonshire Regional College
  • NVQ
  • Huntingdon
  • 12 Months

...2 mandatory units and 5 optional units â€" from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement...

Price on request

Part Time NVQ in Customer Service Level 3 course in Huntingdon

Huntingdonshire Regional College
  • NVQ
  • Huntingdon
  • 18 Months

...2 mandatory units and 6 optional units -from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement...

Price on request

Similar training online and classroom-based

Call Centre - Achieving Best Practice- Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...(An exercise to discover delegates' personal experience of poor service.) 10:45 - 11:00 Incoming Calls - The Basics & Handling Complaints... Learn about: Best Practice, Call Centre...

Price on request

Outstanding Customer Service Skills - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service, Customer Service Skills...

Price on request

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