-
All
- Online
-
Filters
Telephone Skills Courses Cambridgeshire
- Short course
- Cambridge
- 1 Day
...although we would be happy to use another suitable venue if you prefer...
- NVQ
- Huntingdon
- 12 Months
...2 mandatory units and 5 optional units â€" from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement...
- NVQ
- Huntingdon
- 18 Months
...2 mandatory units and 6 optional units -from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...(An exercise to discover delegates' personal experience of poor service.) 10:45 - 11:00 Incoming Calls - The Basics & Handling Complaints... Learn about: Best Practice, Call Centre...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...or customer-facing roles. Designed with real workplace needs in mind, this course strengthens problem-solving skills, service orientation, and IT awareness—making... Learn about: Warm Calls, Verbal Communication, Voice Mail...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you