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Telephone Skills Courses Cambridgeshire
- Short course
- Cambridge
- 1 Day
...Mayfield Telephone Skills Training will enable participants to learn and practice the skills and techniques to use the telephone effectively, confidently, and professionally to the ultimate benefit of the organisation...
- NVQ
- Huntingdon
- 12 Months
...2 mandatory units and 5 optional units â€" from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement...
- NVQ
- Huntingdon
- 18 Months
...2 mandatory units and 6 optional units -from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...Writing is a skill that can be improved when you practice regularly or take writing courses. If you are someone interested in content writing then you should not miss the chance to learn from this comprehensive professional course. Providing excellent customer service can help your business... Learn about: Speaking Like a Star, Customer Service, Call Centre...
- Short course
- Online
- Intermediate
- Different dates available
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer Care...
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