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Telephone Skills Courses Cambridgeshire
- Short course
- Cambridge
- 1 Day
...although we would be happy to use another suitable venue if you prefer...
- NVQ
- Huntingdon
- 12 Months
...2 mandatory units and 5 optional units â€" from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement...
- NVQ
- Huntingdon
- 18 Months
...2 mandatory units and 6 optional units -from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...Module Two – Aspects of Phone Etiquette 01:00:00 Module Three – Using Proper Phone Language 01:00:00 Module Four- Eliminate Phone Distractions 01:00:00... Learn about: Customer Service, Communication Training...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Customer Service Skills, Sales Process, Customer care operatives...
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