Communication Skills courses Northern Ireland

...This course also aims to provide delegates with a fundamental understanding of the importance of team work in meeting performance requirements. This course... Learn about: Sales opportunities, Call Centre, Call Centre Skills...

...Managing a call centre effectively is as much of an art as it is a skill. This course helps highlight the key challenges facing Call Centre Managers... Learn about: Team Training, Call Centre, Assistant Call Centre Manager...

...Our Presentation Skills Course Belfast deals with using multimedia software such as Microsoft® PowerPoint® and Google® Slides along with speaking with story boards... Learn about: Customer Service, Sales Training, Account management...

...Understanding and overcoming the barriers to assertiveness Building self confidence Communicating effectively – getting your message across Identifying... Learn about: Assertiveness Training, Confidence Training...

...It is suitable for managers and professional staff who wish to enjoy greater confidence when communicating with others. The trainer for this course... Learn about: Interpersonal Skills, Achieving Results, Positive Body Language...

...You'll come away with a strong sense of self-awareness and a checklist of behaviours you can call on in different influencing situations. This one... Learn about: Motivations of others, Conflict Strategies, Convincing Others...

...them to professionally deliver presentations or communicate effectively and persuasively. This course will benefit those who are new to PowerPoint or...

...Barriers to good communication - Using a simple structure to plan effective communication - How behaviour and personality influence the way people communicate... Learn about: Presenting Ideas, Speaking Clearly, Key Skills...

...understand how to control each sales call and take confidence in their role. Effective techniques in dealing with 'gate-keepers', overcoming objections... Learn about: Selling a Product, Overcoming Objections, Sales Process...

...adopt the principles of business writing style and language, learn how to write effective letters suitable for their purpose, brush up on punctuation... Learn about: Letter Writing...