Communication Skills courses Northern Ireland

...complaints Develop sales opportunities as and when required Work as part of a team to enhance performance... Learn about: Customer Service, Enhance performance, Sales skills...

...Explore how to improve business performance by working together as a team Re-examine the difference between what is a leader and what is a manager Unity... Learn about: Call Centre, Business Performance, Leadership style...

...presentation Working with visual aids and products. How to respond to difficult questions from your audience... Learn about: Sales Training, Presentation Skills, Pricing techniques...

...to being assertive Recognise behaviour traits within yourself and others and learn effective strategies for managing them Communicate effectively... Learn about: Confidence Training, Assertiveness Training...

...This course is designed to give delegates the opportunity to learn, practice and receive feedback on the skills and behaviours they want to develop... Learn about: Achieving Results, Dealing with People, Resolving Issues...

...This one day introductory programme will be followed later in the year with our 2 Day Advanced influencing Skills programme. Anyone who is new to introducing... Learn about: Body Language, Conflict Strategies, Maintaining Trust...

...They have been successfully delivering training to both public and private sector organisations for over twelve years and previously held a number of senior...

...A variety of different day-to-day workplace situations such as meetings and telephone conversations will be examined. The aim of this course is to encourage... Learn about: Sentence Structure, Speaking Clearly, Key Skills...

...and building rapport are all explored and practiced using role-play scenarios. This course is suitable for employees who make appointments or discuss business... Learn about: Company Image, Overcoming Objections, Selling a Product...

...minutes · Reports · Structuring reports, externally and internally · Techniques for breathing life into a report... Learn about: Letter Writing...