8

Telephone Skills courses Northern Ireland

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YOUR CURRENT SELECTION
  • Telephone Skills
COURSE TYPE
  • All 8
  • Courses and Training 6
  • Further Education 2
LEVEL
  • All levels 4
  • Beginner 2
  • Intermediate 1
  • Advanced 1
PRICE
  • £500
  • £100 or less
SUBJECT AREA
STARTING
  • In 30 days 3
  • In 3 months 3
  • In 6 months 3
  • In 9 months 3
  • In 1 year 3
  • In over a year 3
DURATION
  • Hours 5
  • Days 0
  • Weeks 2
  • 3 months 0
  • 6 months 0
  • 9 months 0
  • Year(s) 0
CHARACTERISTICS
  • Intensive 1
WHERE TO STUDY
Northern Ireland 8
Area/Region
METHODOLOGY
  • NVQ
  • Belfast City (Northern Ireland)

...that require interaction with customers through electronic methods. Candidates should be working in a company whose main business is a Contact Centre... Learn about: Customer Service Skills, Call Centre... More


Price on request
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  • Course
  • Blended in Belfast City (Northern Ireland)
  • 80h

...Safety and Security ü Data Protection ü Legislation... Learn about: Persuasion Skills, Call Centre, Negotiation Skills... More


Price on request
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  • Course
  • Inhouse in Belfast City (Northern Ireland)
  • Intermediate
  • Different dates available

...The telephone sales skills workshop will help develop the telephone selling skills of your telephone sales team, with the purpose of achieving and exceeding targets... Learn about: Sales Marketing, Sales Techniques, Training First Aid... More


Price on request
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Call Centre Skills course in Belfast City
Doctrina Training & Consultancy Ltd
  • Short course
  • Belfast City (Northern Ireland)
  • Beginner
  • Different dates available
  • 1 Day

... environment. The programme equips learners with the necessary knowledge and skill to provide quality service, handle calls professionally and efficiently and communicate effectively. This course also aims to provide delegates with a fundamental understanding of the importance of team work in meeting... Learn about: Sales skills, Enhance performance, Call Centre... More


£275
VAT exempt
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  • NVQ
  • Belfast City (Northern Ireland)

...that require interaction with customers through electronic methods, and the management and operation of such facilities. Candidates should be working... Learn about: Customer Service Skills, Call Centre... More


Price on request
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  • Course
  • Blended in Belfast City (Northern Ireland)
  • 100h

...Suitable for: People in Customer Service roles who already have the skill required to pass Level... Learn about: Call Centre, Customer Service Skills, Negotiation Skills... More


Price on request
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  • Short course
  • Belfast City (Northern Ireland)
  • Beginner
  • Different dates available
  • 1 Day

...Managing a call centre effectively is as much of an art as it is a skill. This course helps highlight the key challenges facing Call Centre Managers and gives practical tips on how to quickly make a difference in your role... Learn about: Team Leader, Leadership style, Assistant Call Centre Manager... More


£275
VAT exempt
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Outbound Telephone Sales course in Belfast
Cosensa Learning & Development Ltd
  • Training
  • Belfast (Northern Ireland)
  • Advanced
  • 1 Day

... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Telephone Etiquette, Gathering Information, Company Image... More


£ 201-500