7

Telephone Skills courses Northern Ireland

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YOUR CURRENT SELECTION
  • Telephone Skills
COURSE TYPE
  • All 7
  • Courses and Training 5
  • Further Education 2
LEVEL
  • All levels 3
  • Beginner 2
  • Advanced 1
SUBJECT AREA
STARTING
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DURATION
  • Hours 5
  • Days 0
  • Weeks 2
  • 3 months 0
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  • Year(s) 0
CHARACTERISTICS
  • Intensive 1
WHERE TO STUDY
Northern Ireland 7
Area/Region
METHODOLOGY
  • Course
  • Inhouse in Belfast City (Northern Ireland)
  • Intermediate
  • Different dates available

...The telephone sales skills workshop will help develop the telephone selling skills of your telephone sales team, with the purpose of achieving and exceeding targets... Learn about: Sales Marketing, Training First Aid, Sales Training... More


Price on request
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  • NVQ
  • Belfast City (Northern Ireland)

...APPRENTICESHIP CONTACT CENTRE NVQ LEVEL 2 CONTACT CENTRE OPERATIONS These NVQs are designed to reflect the work of individuals who are working in occupations... Learn about: Customer Service Skills, Call Centre... More


Price on request
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  • Course
  • Blended in Belfast City (Northern Ireland)
  • 80h

...Safety and Security ü Data Protection ü Legislation... Learn about: Persuasion Skills, Influencing Skills, Customer Service Skills... More


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Call Centre Skills course in Belfast City
Doctrina Training & Consultancy Ltd
  • Short course
  • Belfast City (Northern Ireland)
  • Beginner
  • Different dates available
  • 1 Day

... environment. The programme equips learners with the necessary knowledge and skill to provide quality service, handle calls professionally and efficiently and communicate effectively. This course also aims to provide delegates with a fundamental understanding of the importance of team work in meeting... Learn about: Sales skills, Enhance performance, Customer Service... More


£275
VAT exempt
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  • NVQ
  • Belfast City (Northern Ireland)

...units and then choose the optional units that best suit their work situation and job role. Mandatory Units Develop personal and organisational effectiveness... Learn about: Customer Service Skills, Call Centre... More


Price on request
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  • Course
  • Blended in Belfast City (Northern Ireland)
  • 100h

...Suitable for: People in Customer Service roles who already have the skill required to pass Level... Learn about: Persuasion Skills, Influencing Skills, Negotiation Skills... More


Price on request
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  • Short course
  • Belfast City (Northern Ireland)
  • Beginner
  • Different dates available
  • 1 Day

...Managing a call centre effectively is as much of an art as it is a skill. This course helps highlight the key challenges facing Call Centre Managers and gives practical tips on how to quickly make a difference in your role... Learn about: Call Centre, Business Performance, Call Centre... More


£275
VAT exempt
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Outbound Telephone Sales course in Belfast
Cosensa Learning & Development Ltd
  • Training
  • Belfast (Northern Ireland)
  • Advanced
  • 1 Day

... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Buying Signals, Overcoming Objections, Selling a Product... More


£ 201-500