7

Telephone Skills courses Northern Ireland

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YOUR CURRENT SELECTION
  • Telephone Skills
COURSE TYPE
  • All 7
  • Courses and Training 5
  • Further Education 2
LEVEL
  • All levels 3
  • Beginner 2
  • Advanced 1
SUBJECT AREA
STARTING
  • In 30 days 2
  • In 3 months 2
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  • In over a year 2
DURATION
  • Hours 5
  • Days 0
  • Weeks 2
  • 3 months 0
  • 6 months 0
  • 9 months 0
  • Year(s) 0
CHARACTERISTICS
  • Intensive 1
WHERE TO STUDY
Northern Ireland 7
Area/Region
METHODOLOGY
  • Course
  • Inhouse in Belfast City (Northern Ireland)
  • Intermediate
  • Different dates available

...The telephone sales skills workshop will help develop the telephone selling skills of your telephone sales team, with the purpose of achieving and exceeding targets... Learn about: Training First Aid, Sales Process, Sales Marketing... More


Price on request
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  • NVQ
  • Belfast City (Northern Ireland)

...The Apprenticeship in Contact Centre is ideal for full-time, 16-24 year old employees who are currently working within the contact centre sector. APPRENTICESHIP... Learn about: Call Centre, Customer Service Skills... More


Price on request
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  • Course
  • Blended in Belfast City (Northern Ireland)
  • 80h

...and Image ü Delivery ü Handling Problems ü Development and Improvement Unit 2 Provide Customer Service within the Rules - ü Health, Safety and Security... Learn about: Call Centre, Persuasion Skills, Negotiation Skills... More


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Call Centre Skills course in Belfast City
Doctrina Training & Consultancy Ltd
  • Short course
  • Belfast City (Northern Ireland)
  • Beginner
  • Different dates available
  • 1 Day

... environment. The programme equips learners with the necessary knowledge and skill to provide quality service, handle calls professionally and efficiently and communicate effectively. This course also aims to provide delegates with a fundamental understanding of the importance of team work in meeting... Learn about: Team Training, Enhance performance, Enhance performance... More


£275
VAT exempt
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  • NVQ
  • Belfast City (Northern Ireland)

...Health and Safety in ICT and Contact Centres... Learn about: Call Centre, Customer Service Skills... More


Price on request
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  • Course
  • Blended in Belfast City (Northern Ireland)
  • 100h

...Suitable for: People in Customer Service roles who already have the skill required to pass Level... Learn about: Negotiation Skills, Customer Care, Persuasion Skills... More


Price on request
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  • Short course
  • Belfast City (Northern Ireland)
  • Beginner
  • Different dates available
  • 1 Day

...Managing a call centre effectively is as much of an art as it is a skill. This course helps highlight the key challenges facing Call Centre Managers and gives practical tips on how to quickly make a difference in your role... Learn about: Business Performance, Assistant Call Centre Manager, Leadership style... More


£275
VAT exempt
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Outbound Telephone Sales course in Belfast
Cosensa Learning & Development Ltd
  • Training
  • Belfast (Northern Ireland)
  • Advanced
  • 1 Day

... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Buying Signals, Sales Process, Gathering Information... More


£ 201-500