Conflict Management courses London

...Performance Management Appraisals can be a terrific forum for review, development and communication. We take a realistic look at employee and staff Performance Management and Appraisal Interviews. What form should they take? 360 degree? How critical? How often? What training system works... Learn about: Communication Skills, Assertiveness Training, Negotiation Skills...

...also includes many practical tips throughout. Directors, or those hoping to move into directorship or executive management. The course will also be suitable... Learn about: Risk Management, Internal Communications, Company Law...

...The exercises will be practical and will show you how to use techniques to build resilience and handle stressful situations. By the end of the course you will be able... Learn about: Experienced Instructor, Behavioural Therapy, Learning environment...

... environment. Diagnose the focus and source of conflicts. Utilise appropriate conflict management strategies. Resolve interpersonal confrontations through collaboration... Learn about: Skills development, Relationship Building, Skills and Training...

...Expand your sphere of influence both, internal and externally, and learn how to to deal with tricky negotiations. This two-day course is for people... Learn about: Assertiveness Training, Persuasion Skills, Conflict Management...

...SIA licence card from the SIA you can legally work anywhere in the Security Industry. Part 1 - The Role and Responsibilities of Security Officers... Learn about: Security Officer, Private Security, Conflict Resolution...

...needing to have a good insight into managing an office. Souters will send out their information pack the same day. The pack gives a brief history of Souters... Learn about: Conflict Resolution, Problem Solving, Decision Making...

...Importance of non-verbal and verbal communication when dealing with adifficult conversation... Learn about: Team Building, Conflict Resolution, Verbal Communication...

...even managing your own frustration, our methods make a sustainable difference to the way companies manage their customer care. We have practical... Learn about: Assertive Behaviour, Communication Skills, Assertiveness Training...

...Communication Skills and Customer Care Doo Supervisor Specialist Module Session 1: Behavioural Standards Session 2: Civil and Criminal Law Session... Learn about: Working in the Private Security Industry, Door Supervisor, Security guard...

... assistants working in GP practices or within a hospital/medical setting. It would also benefit existing staff who would like to refresh their skills and knowledge of the topics and issues which they come across each day working in a medical setting, including information governance, confidentiality, conflict... Learn about: Conflict Management, Handling Complaints, Telephone Skills...

...communication style • How to structure your written and verbal communication to maximise impact Course outcomes: • Understand what good communication looks... Learn about: Business team, Conflict Resolution, Performance Management...

...own feelingsSetting boundaries for othersPresenting clear messagesClosing conversationsGaining increased confidenceTools you know you can useHandling difficult... Learn about: Behavioural Safety, Confidence Training, Conflict Resolution...

...Understanding the Demands of Different Media Practising face to face interviews Feeling Comfortable on Camera and the Dreaded Down the Line Understanding... Learn about: Communication Skills, Assertive Behaviour, Assertiveness Training...

...key elements of our Communication, Presentation, Assertiveness and Influencing programmes. It's designed to bring these elements together to give you... Learn about: Conflict Resolution, Conflict Management, Effective Communication...

...of an audience Practising a whole range of techniques Hints and tips for effective presentation Stretching your capacity to present Presenting with style... Learn about: Communication Training, Effective Communication, Public Speaking...

...presentations so that they move away from predictable, jargon-filled PowerPoint slides, think about using storytelling to galvanise both your people... Learn about: Confidence Training, Communication Skills, Customer Service...

...Your coach helps you gain perspective and the ability to see both the wood and the trees. People rely on your skills, judgements and decisions and expect... Learn about: Confidence Training, Negotiation Skills, Customer Service...

...Just knowing how the media works and what they are trying to achieve is a tremendous first step towards being able to carry off these tricky situations... Learn about: Conflict Management, Effective Communication, Confidence Training...

...A truly engaging and compelling PowerPoint Presentation has to be crafted for delivery. To this end all work on your PowerPoint Presentation should... Learn about: PowerPoint Presentation, Negotiation Skills, Customer Service...