Creativedge Training & Development Ltd courses

...that provide the blueprint for effective management. The primary focus of this course is to enable delegates to stand back, reflect upon their current...

..."Evidence collect" Be right while the other person is clearly wrong Let them have it between the eyes None of these strategies help in any way to resolve...

...So, we usually have to manage the changes as best we can while still maintaining - and sometimes increasing - our own performance, perhaps other people"s...

...What is mentoring all about? What does being a mentor mean? What does a mentor do (or not)? What mentoring process should I follow? What skills do I need?...

...by good luck, you'll get it right. And sometimes, by bad luck, you'll get it very wrong! This practical, highly interactive2 dayprogramme is delivered... Learn about: Recruitment and Selection...

...'gut-feel' can be free-flowing and fun, and even sometimes - by chance - get you the right person. However, in order to undertake truly effective interviews...

...of appropriate behaviour Be able to assess the methods and techniques needed to undertake an investigation Be able to undertake an investigation interview...

...With Situations and Handling Complaints And If It Happens To You ... What To Do Personal Action Planning...

...Be able to work within the legal framework to deliver an excellent service Be able to recognise how inequality and discrimination can take place in...

...which are both task and people orientated. We define these skills and how to strike the right balance. Defining Projects Before we can even start putting the project together...

...The Five Stages of the Project Life Cycle The Different Project Roles Project Initiation, Agreeing Project Scope, Definition and Specification Stakeholder...

...help delegates to confidently negotiate outcomes that are considered mutually beneficial to both parties. The programme introduces delegates to the skills...

...This participativehalf-day. Suitable for: Participants will learn how to apply the skills of effective negotiation to achieve positive outcomes in their...

...Suitable for: All Non-Financial Managers, Team Leaders and Supervisors. All Non-Financial Managers, Team Leaders and Supervisors. Managing Resources and Finances...

...to enable them to prepare and deliver their own future training sessions. To ensure maximum skill practice, the workshop is restricted to 5 delegates...

...negotiation. Suitable for: The workshop is intended for individuals for whom the effectiveness of their interactions with others is a significant factor...

...i.e. most of us! Winning With Communication - 1 Day Workshop Suitable For: Anyone who needs to communicate effectively with others... i.e. most of...

...little previous training in this area. Overview: The primary objective of this 1 day workshop is to build delegate's self-confidence and introduce a number...

...and use knowledge of the psychology of communication to have more impact and influence. Throughout the2 dayprogramme, delegates will be given the opportunity to practise...

...The workshop will focus on making your writing clear and direct, pitching it at the appropriate level and using good grammar and punctuation...