-
All
-
Online
-
Filters
Customer Care courses Broadstairs
- NVQ
- Broadstairs
- Different dates available
...and carrying out assessment on the employer's premises. Qualification Aims The NVQ programme will include the following units: type="disc". Health... Learn about: Call Centre, Customer Service Skills, Customer Care...
Similar training online and classroom-based
- Course
- Distance Learning
- Advanced
- December
- 400h
... Service Diploma provides an insightful introduction to the world of high-quality customer service provision. Explore a breakdown of the fundamentals of quality customer service, along with how to consistently meet customers’ expectations and the potential consequences of poor customer service. Study... Learn about: Customer Manager, Customer Relationship Management, Customer analysis...
- Course
- Online
- Intermediate
- Different dates available
...What annoys us and what delights us? 10:00 – 10:30 Best practice. The golden rules to writing an outstanding email. 10:30 – 11:00 Verbal communication skills... Learn about: Customer Care, Customer Service, Service levels...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you