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Customer Care courses Folkestone
- NVQ
- Folkestone
- Different dates available
- 1 Year
...for your first full Level 2 qualification, whatever your age. You are aged 19-24 on the 31st of August prior to the start of your course and studying... Learn about: Team Training, Team Leader, Customer Retention...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...health and safety in ICT and contact centres; customer care; interpersonal What will you be learning? This course is designed for employees whose job... Learn about: Customer Service, Customer Relationship Management, Customer Care...
Similar training online and classroom-based
- Course
- Distance Learning
- Advanced
- December
- 400h
... on customer service as their key priority – over and above factors like product choice and even low prices. Quality Customer Service brings the kind of loyalty that cannot be purchased at any price. Substandard Customer Service can wreak irreparable damage on even the strongest and most established... Learn about: Customer relationship, Communication Training, Customer Relationship Management...
- Short course
- Online
- Intermediate
- Different dates available
...How to handle objections Understand the importance of customer care in a sales environment How to handle complaints in a positive way How to gain the maximum... Learn about: Customer Care...
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