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Customer Care courses Enfield
- Course
- Enfield
- Intermediate
- 6 Months
...Manage personal and professional development- Resolve customers' problems The remaining credits can be completed from any of up to 30 optional units selected... Learn about: Customer Service, Business marketing and management, Service Management...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer Care...
- Course
- Online
- Beginner
- Different dates available
..., understanding the Importance of Empathy, exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples, learning techniques for Reducing Conflict , exploring Customer Problem Solving techniques... Learn about: Customer Retention Strategy, Customer Manager, Customer satisfaction...
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