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Customer Care courses Leicester
- Course
- Leicester
...This course is designed to help learners improve their office related and customer care related skills in conjunction with Reading, Writing and Speaking and Listening skills... Learn about: Office IT, Customer Care, Ms Office...
- Course
- Leicester
...This course is designed to help learners improve their office related and customer care related skills in conjunction with Reading, Writing and Speaking and Listening skills... Learn about: Office IT, Ms Office, Customer Care...
Similar training online and classroom-based
- Short course
- Online
- Different dates available
...14:30 - 15:00 Closing Strategies & Maximising Opportunities 15:00 - 16:30 Role Plays - Closing (Delegates are given realistic scenarios where they... Learn about: Body Language, Listening Skills, Sales Process...
- Course
- Online
- Intermediate
- Different dates available
- 16h
..., management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress... Learn about: Customer Care, Negotiation techniques, Customer Service...
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