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Customer Care courses Leicester
- Course
- Leicester
...This course is designed to help learners improve their office related and customer care related skills in conjunction with Reading, Writing and Speaking and Listening skills... Learn about: Customer Care, Ms Office, Office IT...
- Course
- Leicester
...This course is designed to help learners improve their office related and customer care related skills in conjunction with Reading, Writing and Speaking and Listening skills... Learn about: Business and Administration, Customer Care, Office IT...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 9h - 1 Year
..., or customer services, this course equips you with transferable skills that enhance employability. With clear, structured modules and expert guidance, learners can progress at their own pace and achieve recognised certification that demonstrates competence and professionalism in telephone counselling... Learn about: Listening Skills, Telephone Skills, Effective Communication...
- Short course
- Online
- Intermediate
- Different dates available
...10:30 - 11:15 What do we Need to Know Before Making Contact and Developing Questions 11:15 - 11:30 Coffee Break 11:30 - 12:15 Objection Handling 12:15... Learn about: Customer Care, Customer satisfaction...
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