Customer Management courses

...enrolled onto the programme you will be assigned an assessor that will visit you in the workplace regularly. They will complete assessment plans and reviews... Learn about: Customer Service...

...The opportunity to develop new skills A qualification that recognises your existing skills The ability to improve your performance The ability to apply... Learn about: Customer Service...

...Learners will develop and demonstrate technical and wider sector-related knowledge, including; the principles and practices of delivering customer service... Learn about: Customer Service, Skills and Training...

...will help you to choose your optional units during their first visit. The mandatory units are: - Demonstrate understanding of customer service... Learn about: Customer Service...

...Understand Customers and Customer Retention -Manage Personal and Professional Development Then choose from a wide variety of optional units to gain... Learn about: Customer Service...

...candidates who have successfully completed this course may be interested in undertaking to develop their learning further, including Retail... Learn about: Customer Service...

...capacity who wish to gain a nationally recognised qualification and study through a combination of distance learning and work based learning... Learn about: Customer Service...

...Organise and deliver customer service Understand the customer service environment Resolve customers’ problems Principles of business Understand customers... Learn about: Customer Service...

...Then choose from a wide variety of optional units to gain the full qualificationOnce you have enrolled onto the programme you will be assigned an assessor... Learn about: Customer Service...

...Leading a team to improve customer service This course is assessed through observation, underpinning knowledge questions and the development of a portfolio... Learn about: Customer Service...

...who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification... Learn about: Customer Service...

...for those who want to enhance their professional career. Sign up for more information! Pearson BTEC Level 2 Diploma in Customer Service Functional Skills... Learn about: Customer Service...

...To that end, this program will teach skills related to forming proper attitudes, creating strong first impressions, communicating well both verbally... Learn about: Customer Service, Customer Service Skills, Interpersonal Skills...

...achieve a series of standards to prove your competence. This is portfolio-based and assessed in the workplace. This is delivered via e-learning and classroom... Learn about: Sales Training, Customer Service...

...who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ... Learn about: Customer Service...

...your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who... Learn about: Customer Service...

...areas such as BTEC First Diploma. Course Code : CLD1-RBA001 Start Date : 06/09/2010 Day/ Time : Monday 1245 - 1700 Wednesday 1245 - 1700 Thursday... Learn about: Customer Service...

...factors that can affect the organisation and customer service role. This unit also covers employee rights and responsibilities, organisational policies and procedures... Learn about: Customer Service...

...in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning... Learn about: Customer Service...

...a Datblygiad Personol a Chymdeithasol yw'r prif gymhwyster, ynghyd â Thystysgrif City and Guilds mewn Darparu Gwasanaeth i Gwsmeriaid. Rydym hefyd yn cynnwys... Learn about: Customer Service...