-
All
-
Online
-
Filters
Customer Retention courses Leeds
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become your best ambassadors. Understand... Learn about: Customer Manager, Customer Care, Customer Service Skills...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- May
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Care, Customer Manager, Customer Care Skills...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- February
...This course helps delegates manage customer's expectations and how objections can be handled in a positive way. How to handle objections in a positive... Learn about: Customer Retention, Customer Service Skills, Customer Service...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Advanced
- March
...Timetable 09.30-10.00: Coffee and Introduction.What makes customer service amazing? 10.00-10.30: The essentials of advanced customer service and how... Learn about: Customer Relationship Management, Customer Retention, Customer satisfaction...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer satisfaction, Customer Retention, Excellent Customer Care...
-
The training was amazing with great and excellent trainers who were really knowelegeable.
← | →
- Course
- Leeds
- 1 Day
...the Telephone Exercise - Taking a Message Telephone Message Prompt Form MODULE 8: Managing Conflict in Customer Situations Learning outcomes... Learn about: Informal surveys, Customer Retention, Customer Relationship Management...
...the Telephone Exercise - Taking a Message Telephone Message Prompt Form MODULE 8: Managing Conflict in Customer Situations Learning outcomes... Learn about: Informal surveys, Customer Retention, Customer Relationship Management...
-
The training was amazing with great and excellent trainers who were really knowelegeable.
← | →
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
- 14h
... ‘WOW’. This is a well structured advanced diploma level course that can help any business get returning customers over and over again. Why Should You Choose Customer Service Advanced Diploma Level 3... Learn about: Customer Manager, Customer Service, Customer Needs...
- Course
- Online
- Beginner
- Different dates available
- 125h
... customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required for the successful delivery of customer... Learn about: Service level management, Customer Service, Service Operations...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you