-
All
-
Online
-
Filters
Customer Retention courses Manchester
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
...tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become your best ambassadors. Understand... Learn about: Customer Care, Customer satisfaction, Customer Service Skills...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- January
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Care Skills, Customer relationship, Customer Manager...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- January
...This course helps delegates manage customer's expectations and how objections can be handled in a positive way. How to handle objections in a positive... Learn about: Customer Service Skills, Customer relationship, Customer Manager...
- Course
- Manchesterand2 other venues
- London, Milton Keynes
- 1 Day
...are needed to meet the requirements, and then defining the products that support the selection. Considerations in Tool Selection This session will... Learn about: Customer Retention, Customer Relationship Management, Customer Retention Strategy...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Advanced
- January
...Timetable 09.30-10.00: Coffee and Introduction.What makes customer service amazing? 10.00-10.30: The essentials of advanced customer service and how... Learn about: Public Sector, Customer Retention, Customer Service...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- November
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer Care, Customer satisfaction, Customer relationship...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 125h
.... The course aims to develop learner's knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings for the excellence in customer... Learn about: Relationship Counselling, Relationship Building, Customer Relationship Management...
- Course
- Online
- Beginner
- Different dates available
- 14h
... ‘WOW’. This is a well structured advanced diploma level course that can help any business get returning customers over and over again. Why Should You Choose Customer Service Advanced Diploma Level 3... Learn about: Product Selection, Customer relationship, Customer Manager...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you