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Customer Service courses Birmingham
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
...tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become your best ambassadors. Understand... Learn about: Customer Service, Customer Relationship Management, Customer Service Skills...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- October
...This course helps delegates manage customer's expectations and how objections can be handled in a positive way. How to handle objections in a positive... Learn about: Customer Service Skills, Customer Care, Customer satisfaction...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Care, Excellent Customer Care, Customer Service...
- Course
- Birmingham
- 3 Months
...Achieving an Integrated Supply Chain Changing Competitive Environment The New Rules of Competition Investing in Process Excellence Yields Greater Benefits... Learn about: IT risk, Risk Management, IT Project Management...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 4h - 1 Year
..., while developing the practical knowledge required to advise clients confidently and professionally. Learners will gain insight into travel products, destinations, booking systems, customer service standards, and the operational processes used within travel agencies and consultancy roles... Learn about: Customer Service, Travel Tourism, Travel and Tourism...
- Course
- Online
- Intermediate
- Different dates available
- 27h
...to Judges Legal System of UK UK Court System Meeting Management & Minute Taking Meeting Management What to include/what to ignore What Minutes are Motions... Learn about: Minute Taking, Legal Secretary, Confidentiality Guidelines...