Customer Service courses Essex

... up of competence and knowledge units.This course is aimed at those who are already working in a customer service environment and those who would like to. The qualification focuses on enhanced skills requiring some professional responsibility. Students will receive the relevant training required to... Learn about: Team Training, Skills and Training, Customer Service...

...Introduction to Customer Service Course Length: 1 day Course Days: To be confirmed Start Date: Throughout the year Course Content: This course is designed... Learn about: Customer Service...

...The qualification consists of 5 units: Unit 01 Welcome customers in the hospitality, leisure, travel and tourism industry · Unit 02 Meet the requirements of customers, in the hospitality, leisure, travel and tourism industry, with specific needs · Unit 03 Welcome overseas visitors · Unit 04... Learn about: Customer Service...

...Thursday 25th May 2017 Location: Sutton Rd, Southend On Sea, Essex Times: 17:30 – 02:30 each evening Cost: £165 per person Simply Book online in minutes... Learn about: Personal Licence, Customer Service, Door Supervisor...

... the customer service process can be improved through customer feedback and effective teamwork... Learn about: Team Training, Skills and Training, Customer Service...

...customer service and provide customer service within the rules. All training will take place within the workplace. How will I be Assessed?... Learn about: Customer Service...

...Employers recognise the key role customer-facing staff play in determining the quality of the customer experience and in increasing customer loyalty. In an increasingly service-led economy, customer demand for better and more individualised service is set to continue to increase. Therefore... Learn about: Customer Service, Customer Management, Customer Service Team...

... customer service and sales and will include a range of learning styles and techniques. The course will include a pre-evaluation questionnaire and trainer feedback post course... Learn about: Customer Service, Relationship Building, Sales Training...

...be chosen from a list of optional units. How will I be assessed This is a practical course where students are expected to provide evidence through workplace... Learn about: Media Marketing, Skills and Training, Business Administration...

...Students will receive the Foundation Certificate Study Guide Course Specification: Those who wish to review the course specification in preparation... Learn about: Wine Service, Grape Varieties, Product Development...

...Employers recognise the key role customer-facing staff play in determining the quality of the customer experience and in increasing customer loyalty. In an increasingly service-led economy, customer demand for better and more individualised service is set to continue to increase. Therefore... Learn about: Customer Awareness, Customer Service Skills, Customer Records...

...The following topics are covered: The Courts and their powers of collection; and 3 track system - (Full description in unit 2). Statutory Demands... Learn about: Customer Service, Debt Management, Customer Retention Strategy...

...and information Principles of Administration Principles of Business Manage personal and professional development An additional 8/9 units can be chosen... Learn about: Project Management, Business Administration, Media Marketing...

...Spain, Portugal, France, Australia Number of Wines Tasted; 70-80 wines will be tasted as part of the course Study Materials for Students; will receive... Learn about: Wine Storage, Social Skills, Customer Relationship Management...

...The Hospitality industry covers hotels, restaurants, pubs, bars and nightclubs, hospitality services, youth/backpacker hostels, holiday centres and self-catering accommodation. It operates across well-known chains and in small businesses, including owner/operators, which make up just under three... Learn about: Self-catering accommodation, Hospitality industry, Customer Service...

...invoice containing CIS element Understanding reverse charge and processing invoice containing reverse charge element Identifying errors and performing... Learn about: MS Excel, Customer Service, Customer satisfaction...

...timings, intensities and relevant exercises Format 1day face to face learning (a mixture of theory and practical) at our facility in Colchester Vocational Relevance... Learn about: Safety Management, Anatomy and Physiology, Diet and nutrition...

...for Wine Industry professionals and enthusiastic amateurs. The courses are all examined and certificated within a QCA-approved National Qualifications Framework... Learn about: WSET Systematic Approach, Sales Techniques, Customer Service...

...business world which will support you in all aspects of any career choice you make. Following a successful completion of the course, you would also... Learn about: Financial controls, Business Idea, Business Ethics...

...customer service, career planning, teamwork, organising business travel, co-ordinating meetings and carrying out financial transactions and diary management... Learn about: Business Communication, Administration Assistant, Administration System...