Customer Service courses Merseyside

...This apprenticeship is designed for applicants who are in paid employment within Customer Service, to achieve the theory and practical elements of... Learn about: Customer Service...

...What type of work will I do and what qualifications will I gain? Although apprenticeships will vary depending on your entry level and your employer... Learn about: Risk Assessments, Customer Service, Customer-friendly attitude...

...3 days.. Start date September.. Duration 1 year.. Where will I be based? The Balliol Building, Hugh Baird College.. Who is the awarding body?... Learn about: Customer Service, Cabin Crew, Airline Training...

...The VRQ (Vocational Related Qualification) is the qualification needed for many councils in order to apply for a taxi driver licence. Clinton Training... Learn about: Taxi Driver, Training planning, Passanger Transport...

...and will contribute to generating evidence for both the mandatory units and some of the optional units. Optional units The remaining 20 credits have... Learn about: Management Operations, Customer Service, Quality management...

...role Punctual A genuine interest in delivering excellent customer service... Learn about: Customer Service, Customer Relationship Manager, Customer Relations...

...This Home Learning programme has been developed to enable those working, or hoping to work, in a customer service role, in any type of organisation or context, to acquire and develop, a level of understanding and skills that will help them to service customer requirements in a professional... Learn about: Skills and Training, Customer Service...

...This course provides you with the necessary skills and knowledge to serve food and beverages to the highest possible standards, covering silver service... Learn about: Travel and Tourism, Food Beverage Service, Hospitality industry...

...Effective Customer Care The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the programme is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service... Learn about: Customer Service, Customer Care...

...This course is suitable forthose who are perhaps seeking a career change or considering establishing their own business and wishing to develop their knowledge as a... Learn about: Food safety, Serving food, Food Beverage Service...

...Marketing & Promoting a Business Module 10: Marketing Planning Module 11: Customer Service Excellence Module 12: Recruitment And Selection Module... Learn about: Business Plan, Project Management, Marketing Campaign...

...The hospitality industry is made up of thousands of exciting organisations such as restaurants, hotels, coffee shops and nightclubs, whereby customer satisfaction... Learn about: Customer Service, Coffee Shops, Food Service...

...provide the highest level of professional customer service. This unit illustrates the importance of providing a professional service in a competitive transport market... Learn about: Taxi trade, Customer Service, Taxi Driver...

...With this advanced course, you'll be looking at UK and European destinations, improving your customer service skills, as well as investigating long... Learn about: Customer Service Skills, Travel Tourism, Tourism Development...

...Working in a contact centre can provide an exciting sales environment or customer service role. You may find yourself handling complaints, using sales... Learn about: Contact centre, Computer database, Customer contact...

...delivering sector specific training and qualifications. We are JAUPT approved for the delivery of Driver CPC periodic training courses. If you drive a lorry... Learn about: CPC Passport, Customer journey, Customer Service...

...This course is suited to those with a keen interest in the subject who may be considering kick-starting a successful career within this growing industry... Learn about: Customer Service, Customer Care, Dog Grooming...

...skills Flexible and adaptable Punctual A high level of attention to detail Excellent spoken and written communication skills Excellent organisational... Learn about: Line Manager, Assistant Manager, Senior Supervisor...

...you will cover the following areas: Diverse flower and plant care Creative design process for florists Diverse tied floral designs Diverse floral designs... Learn about: Customer Service, Plant Care, Diverse flower...

...With this course, you'll be gaining valuable insight into the travel and tourism industry by developing your understanding of tour operators... Learn about: Resort representatives, Tour operations, Customer Service...