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Customer Service courses Merseyside
- Course
- Birkenhead
...This apprenticeship is designed for applicants who are in paid employment within Customer Service, to achieve the theory and practical elements of... Learn about: Customer Service...
- Course
- St Helens
- Intermediate
- Different dates available
- 1 Year
...What type of work will I do and what qualifications will I gain? Although apprenticeships will vary depending on your entry level and your employer... Learn about: Customer Service, Service partnerships, Customer-friendly attitude...
- Course
- Liverpool
- September
...3 days.. Start date September.. Duration 1 year.. Where will I be based? The Balliol Building, Hugh Baird College.. Who is the awarding body?... Learn about: Customer Service, Cabin Crew, Airline Training...
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- Short course
- Liverpoolandanother venue.
- Liverpool
- Beginner
- Different dates available
- 4 Days
...The VRQ (Vocational Related Qualification) is the qualification needed for many councils in order to apply for a taxi driver licence. Clinton Training... Learn about: Taxi Driver, Taxi btec, Taxi VRQ...
...The VRQ (Vocational Related Qualification) is the qualification needed for many councils in order to apply for a taxi driver licence. Clinton Training... Learn about: Taxi Driver, Taxi btec, Taxi VRQ...
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- NVQ
- Blended in Formby
- Different dates available
- 16 Months
...and will contribute to generating evidence for both the mandatory units and some of the optional units. Optional units The remaining 20 credits have... Learn about: Communication Skills, Customer Service Skills, Quality auditing...
- Course
- St Helens
- Advanced
- Different dates available
- 12 Months
...role Punctual A genuine interest in delivering excellent customer service... Learn about: Customer Relationship Manager, Team Leader, Bespoke software...
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Customer Service Diploma is a great course if your job is dealing with clients daily and I would endorse it to all. I have no issues with NCC home learning. They give great feedback after finishing the modules and also give great suggestions on areas of improvement in the future. Much obliged.
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I would definitely endorse NCC courses. I was greatly fascinated with the course work, mentor assistance, client help, management and post completion support. I completely loved being a pupil of NCC.
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- Course
- St Helens
- Different dates available
...This Home Learning programme has been developed to enable those working, or hoping to work, in a customer service role, in any type of organisation or context, to acquire and develop, a level of understanding and skills that will help them to service customer requirements in a professional... Learn about: Customer Service, Skills and Training...
...This Home Learning programme has been developed to enable those working, or hoping to work, in a customer service role, in any type of organisation or context, to acquire and develop, a level of understanding and skills that will help them to service customer requirements in a professional... Learn about: Customer Service, Skills and Training...
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Customer Service Diploma is a great course if your job is dealing with clients daily and I would endorse it to all. I have no issues with NCC home learning. They give great feedback after finishing the modules and also give great suggestions on areas of improvement in the future. Much obliged.
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I would definitely endorse NCC courses. I was greatly fascinated with the course work, mentor assistance, client help, management and post completion support. I completely loved being a pupil of NCC.
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- Course
- St Helens
- Intermediate
- September
- 1 Year
...This course provides you with the necessary skills and knowledge to serve food and beverages to the highest possible standards, covering silver service... Learn about: Hot beverages, Travel and Tourism, Food Beverage Service...
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My course material came right at my doorstep. I could kick start right away and got the assistance of my great tutor Maria. Her assessment was quite promising and this motivated me to perform more. I submitted each module and had a prompt reply instantly. For me NCC is quite approachable and appropriate to my current job. I am going to go for my third course as well with NCC.
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I have loved being a part of this course. It is useful that I can reach to my mentor whenever required. It is perfect as it can be done along with my present engagements. I would endorse NCC home learning to others.
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This is an incredible organization. It can be difficult to learn occasionally with job and family arrangements, but NCC Home Learning is quite helpful. You are not forced to finish the work, it can be done at your own speed. The trainers and Sally are prompt to reply to problems and doubts and are accessible to assist. I would completely endorse NCC.
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- Course
- St Helens
- Different dates available
...Effective Customer Care The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the programme is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service... Learn about: Customer Care, Customer Service...
...Effective Customer Care The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the programme is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service... Learn about: Customer Care, Customer Service...
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My course material came right at my doorstep. I could kick start right away and got the assistance of my great tutor Maria. Her assessment was quite promising and this motivated me to perform more. I submitted each module and had a prompt reply instantly. For me NCC is quite approachable and appropriate to my current job. I am going to go for my third course as well with NCC.
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I have loved being a part of this course. It is useful that I can reach to my mentor whenever required. It is perfect as it can be done along with my present engagements. I would endorse NCC home learning to others.
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This is an incredible organization. It can be difficult to learn occasionally with job and family arrangements, but NCC Home Learning is quite helpful. You are not forced to finish the work, it can be done at your own speed. The trainers and Sally are prompt to reply to problems and doubts and are accessible to assist. I would completely endorse NCC.
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- Course
- St Helens
- Intermediate
- Different dates available
- 36 Weeks
...This course is suitable forthose who are perhaps seeking a career change or considering establishing their own business and wishing to develop their knowledge as a... Learn about: Hospitality industry, Food safety, Food Beverage Service...
- Course
- St Helens
- Different dates available
...Marketing & Promoting a Business Module 10: Marketing Planning Module 11: Customer Service Excellence Module 12: Recruitment And Selection Module... Learn about: Customer Service, Project Management, Business Plan...
- Course
- St Helens
- Intermediate
- Different dates available
- 12 Months
...The hospitality industry is made up of thousands of exciting organisations such as restaurants, hotels, coffee shops and nightclubs, whereby customer satisfaction... Learn about: Food Service, Coffee Shops, Customer Service...
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Not been contacted by the college
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- Short course
- St Helens
- Beginner
- Different dates available
- 6 Days
...provide the highest level of professional customer service. This unit illustrates the importance of providing a professional service in a competitive transport market... Learn about: Hire vehicle, Taxi Driver, Taxi trade...
...provide the highest level of professional customer service. This unit illustrates the importance of providing a professional service in a competitive transport market... Learn about: Hire vehicle, Taxi Driver, Taxi trade...
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Not been contacted by the college
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- Course
- St Helens
- Advanced
- September
- 2 Years
...With this advanced course, you'll be looking at UK and European destinations, improving your customer service skills, as well as investigating long... Learn about: Tourism Development, Travel and Tourism, Responsible Tourism...
- Course
- St Helens
- Intermediate
- Different dates available
- 12 Months
...Working in a contact centre can provide an exciting sales environment or customer service role. You may find yourself handling complaints, using sales... Learn about: Customer Service, Customer enquiries, Strong communication...
- Short course
- St Helens
- Beginner
- Different dates available
- 1 Day
...delivering sector specific training and qualifications. We are JAUPT approved for the delivery of Driver CPC periodic training courses. If you drive a lorry... Learn about: CPC Passport, Customer Service, Logistics Academy...
- Short course
- St Helens
- Advanced
- September
- 12 Weeks
...This course is suited to those with a keen interest in the subject who may be considering kick-starting a successful career within this growing industry... Learn about: Customer Service, Customer Care, Part Time...
- Course
- St Helens
- Advanced
- Different dates available
- 18 Months
...skills Flexible and adaptable Punctual A high level of attention to detail Excellent spoken and written communication skills Excellent organisational... Learn about: Managers play, Line Manager, Management Apprenticeship...
- Course
- St Helens
- Intermediate
- September
- 1 Year
...you will cover the following areas: Diverse flower and plant care Creative design process for florists Diverse tied floral designs Diverse floral designs... Learn about: Floral designs, Diverse flower, Creative Design...
- Course
- St Helens
- Intermediate
- September
- 1 Year
...With this course, you'll be gaining valuable insight into the travel and tourism industry by developing your understanding of tour operators... Learn about: Visitor Attractions, Tour operations, Travel and Tourism...
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