Customer Service courses Tyne and Wear
- Training
- Newcastle Upon Tyne
- Intermediate
- Different dates available
- 1 Day
...Insults · Dealing with a Legal and Physical Threats 11 Wrapping Up · Words from the Wise · Review of Parking Lot · Lessons Learned · Completion of Action... Learn about: Customer Care, Electronic Customer Service, Personal and Management Development...
- Course
- Inhouse in Sunderland
...service The principles of personal performance and development The principles of working in a business environment Working with others in a business environment... Learn about: Reviews of quality, Quality management, Oversee issue resolution...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 4h - 1 Year
... itineraries, manage bookings, communicate with customers, handle travel documents, and deal with travel challenges with confidence. The course also covers health and safety, travel law, cultural awareness, and the impact of tourism on local and global markets. This travel and tourism course is ideal... Learn about: Tourism Marketing, Tourism Industry, Travel and Tourism...
- Course
- Online
- Intermediate
- Different dates available
- 16h
..., management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress... Learn about: Telephone techniques, Setting Goals, Customer Problem Solving...
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