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Customer Service courses Tyne and Wear
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- Newcastle Upon Tyne
- Intermediate
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- 1 Day
...Insults · Dealing with a Legal and Physical Threats 11 Wrapping Up · Words from the Wise · Review of Parking Lot · Lessons Learned · Completion of Action... Learn about: Personal Development, Personal and Management Development, Customer Care...
- Course
- Inhouse in Sunderland
...service The principles of personal performance and development The principles of working in a business environment Working with others in a business environment... Learn about: Reviews of quality, Quality Training, Customer Service...
Similar training online and classroom-based
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- Online
- Different dates available
... the extra mile to provide excellent customer service Learning Outcomes: The benefits of excellent customer service Deliver excellent customer service Handle complaints with care Recognise & adapt to customer behaviour styles Manage customer satisfaction levels Exams and Accreditation Features... Learn about: Information Systems management, Managing Risk, Customer Service...
- Course
- Online
- Beginner
- Different dates available
... of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn... Learn about: Service Management, Customer Retention, Customer Relationship Management...
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