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Customer Service courses London
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester
- Intermediate
- July
...to find the right closing style to suit the person, product or situation.) 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Customer relationship, Customer Relationship Management, Communication Skills...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...Maintaining direction and monitoring progress 7. Handling difficult people and situations 8. When to bring in senior stakeholders to ensure order and momentum... Learn about: Customer Service, Marketing Strategy, Customer Care...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- May
- 1 Day
...for evaluating excellent customer service on the telephone) 15:15 – 16:00 Creation of our 10 top tips for our business for both telephone and email... Learn about: Communication design, Customer Service, Communication Training...
- Course
- London
- March
...Bank Accounts Setting up a bank account and feed Reconciling a bank account Reporting Viewing a basic profit & loss report Xero Support Using the... Learn about: Email Marketing, Customer Service, Sales Invoices...
- Course
- Greenwich
- Intermediate
- Different dates available
...This course is designed to better students' understanding of the language found in the work environment and prepare them for work in an English speaking country or... Learn about: Work place vocabularly, Customer Service, English for Work...
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This multi week course of Hotel Receptionist in Reception Academy is full of practical exercises making you feel like genuine front desk agent. All educator was very proficient, learned and extremely motivational.Special thanks to Daniel for his exceptional way of teaching & advises.
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Reception Academy was the best choice what I've ever constructed .Thank you to each one who I met in last four weeks, especially to my mentor Pierre.& likewise to Andrew, Anna and Mr Gizmo. I took in a great deal and I prescribe to everybody who needs to works in hospitality.
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I thank you to our superb instructor Pierre for information and inspiration shared with us.
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- Short course
- City Of London
- Beginner
- September
- 20 Days
...(paid-in-full discounted rate or instalment rate) - Enter your details (including payment details) - You will receive an email confirmation of booking... Learn about: Sales Techniques, Customer Service, Sales Strategy...
...(paid-in-full discounted rate or instalment rate) - Enter your details (including payment details) - You will receive an email confirmation of booking... Learn about: Sales Techniques, Customer Service, Sales Strategy...
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This multi week course of Hotel Receptionist in Reception Academy is full of practical exercises making you feel like genuine front desk agent. All educator was very proficient, learned and extremely motivational.Special thanks to Daniel for his exceptional way of teaching & advises.
← | → see all
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Reception Academy was the best choice what I've ever constructed .Thank you to each one who I met in last four weeks, especially to my mentor Pierre.& likewise to Andrew, Anna and Mr Gizmo. I took in a great deal and I prescribe to everybody who needs to works in hospitality.
← | → see all
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I thank you to our superb instructor Pierre for information and inspiration shared with us.
← | → see all
- Training
- Londonand4 other venues
- Birmingham, Wembley, London, City Of London
- Intermediate
- Different dates available
- 1 Month
...The following topics are covered: The Courts and their powers of collection; and 3 track system - (Full description in unit 2). Statutory Demands... Learn about: Customer Retention Strategy, Debt Management, Customer Service...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Target audience Facilities and maintenance managers, practitioners and officers. Operations managers, executives and staff. Those entering FM who... Learn about: Good team, Staff Training, Practitioners and officers...
- Short course
- London
- Intermediate
- October
- 1 Day
...Promotion and advertising Market risk Market planning This workshop is part of the Management Series. Other workshops include: Advanced selling skills... Learn about: Skills and Training, Market Risk, Customer buying behaviour...
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Reception Academy is one of the best Academy for hospitality industry.I like to thanks Mr. Daniel & Mr. Nathalie ,as just because of their teaching I got a job in 5 star hotel after two weeks from graduation. I recommend it to all those who want to be a good hotel receptionist.
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One month Hotel Receptionist course gives all the fundamental aptitudes to be an Hotel Receptionist which results in my job at 4 star hotel. I had a great time with my awesome coaches Ramin and Pierre. I propose Reception Academy to everyone who wants to be in Hospitality industry.
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The learning, demonstrable skills and well disposed state of mind of the staff are the right way to achievement. I would cheerfully prescribe RA to companions.
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- Short course
- City Of London
- Beginner
- May
- 9 Weeks
...Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide... Learn about: Opera Reservation System, Skills and Training, Hotel Management...
...Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide... Learn about: Opera Reservation System, Skills and Training, Hotel Management...
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Reception Academy is one of the best Academy for hospitality industry.I like to thanks Mr. Daniel & Mr. Nathalie ,as just because of their teaching I got a job in 5 star hotel after two weeks from graduation. I recommend it to all those who want to be a good hotel receptionist.
← | → see all
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One month Hotel Receptionist course gives all the fundamental aptitudes to be an Hotel Receptionist which results in my job at 4 star hotel. I had a great time with my awesome coaches Ramin and Pierre. I propose Reception Academy to everyone who wants to be in Hospitality industry.
← | → see all
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The learning, demonstrable skills and well disposed state of mind of the staff are the right way to achievement. I would cheerfully prescribe RA to companions.
← | → see all
- Training
- Londonand4 other venues
- Birmingham, Wembley, London, City Of London
- Beginner
- Different dates available
- 6 Months
...invoice containing CIS element Understanding reverse charge and processing invoice containing reverse charge element Identifying errors and performing... Learn about: Sales Training, Customer Service, MS Excel...
- Course
- Hammersmith
- Intermediate
- 1 Day
...to play a key role in putting the principles of TQM in place at the sharp end of their organisation. Industrialists Management consultants Quality Function... Learn about: Management Planning, Management Economics, Quality Training...
- Course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
...Friendly Attitude Excitement is Contagious  Communication Skills in Tourism Developing Effective Communication Skills Non-Verbal Communication Skills... Learn about: Communication Skills, Customer Service, Communication Training...
Hotel Reservations Agent & Opera PMS Hotel Software 7 Weekends Course - Accredited in City of London
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Only in duration of two weeks I had a great experience in Reception Academy. English Hospitality Course gave me bunches of certainty with speaking, We had a fabulous time with Nathalie Deline-Mullis who always answer all inquiries and help with whatever we needed.
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A big thank you for the Reception Academy Team for everything that they done for us in that 4 weeks especially to Pierre our lovely and funny teacher.I got a receptionist job in Dukes Hotel . It was the best choice I've ever made.Everyone was so useful and proficient.
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- Short course
- City Of London
- Beginner
- January
- 9 Weeks
...and sharer Room type balancing Processing day use bookings Pay master accounts Essential billing instruction Inclusive of the price: Certificate of completion... Learn about: Up-selling tecniques, Sales Strategy, Payment policies...
...and sharer Room type balancing Processing day use bookings Pay master accounts Essential billing instruction Inclusive of the price: Certificate of completion... Learn about: Up-selling tecniques, Sales Strategy, Payment policies...
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Only in duration of two weeks I had a great experience in Reception Academy. English Hospitality Course gave me bunches of certainty with speaking, We had a fabulous time with Nathalie Deline-Mullis who always answer all inquiries and help with whatever we needed.
← | → see all
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A big thank you for the Reception Academy Team for everything that they done for us in that 4 weeks especially to Pierre our lovely and funny teacher.I got a receptionist job in Dukes Hotel . It was the best choice I've ever made.Everyone was so useful and proficient.
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- BTEC
- London
- Different dates available
- 5 Days
...for the Private Security Industry 2 Delivering Physical Intervention Skills Training ( )This course is a Level 3 and is acceptable for trainer who deliver... Learn about: Customer Service, Communication Skills, Private Security...
- Course
- Inhouse in London
- Intermediate
- Different dates available
- 3 Days
...and Management who are serious about using Social Media to attract new business as well as keeping in contact with existing clients and setting up... Learn about: Customer Service, Social Media, Social Media Blueprint...
- Course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
...and demand planning influencing adjusting and managing demand the key performance measures used in demand planning how to stabilise demand and create... Learn about: Supply Chain, Purchasing and Logistics Management, Customer Service, Project Management...
- Course
- London
- Different dates available
- 5 Days
...how I look and judge things. Polly was so nice & very informative about styling, she passed it on to us so opening which was greatly appreciated... Learn about: Team Training, Quality Training, Fashion Styling...
- Course
- City Of London
... location and design Delivery Channels – the different ways that customers can interact with the bank Product creation, marketing and selling Customer segments and experiences Staff recruitment, training and performance development Understand the process for developing new Products from need-identification... Learn about: Performance Management, Team Training, Commercial Banking...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...presentations so that they move away from predictable, jargon-filled PowerPoint slides, think about using storytelling to galvanise both your people... Learn about: Executive Presentation, Communication Skills, Confidence Training...
- Short course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
...visits, meetings, ceremonies, and special events Precedence, Titles and Forms of Address. Protocol Event Planning Process Office Management and Administrative... Learn about: Emotional Intelligence, Public Relation (PR), Customer Service...
- Course
- London
- Different dates available
- 1 Day
...or learn how to record the action on DSLR Filmmaking. Customised Training We also offer bespoke venue hire and event management courses for groups... Learn about: Problem Solving, Team Training, Event Management...
- Bachelor's degree
- London
- September
- 1 Year
...and operations director. Career opportunities in transport and logistics roles include logistics operations manager, supply chain manager, procurement officer... Learn about: Team Training, Communication Training, Transport Management...