Distance and online learning Customer Service courses

...the needs of the recipient Overcoming barriers due to physical communication problems The consequences of poor communication Unit 5: Identify Ways of Improving... Learn about: Sales Training, Customer Expectations, Communication Methods...

...of a retail business Learners will cover various aspects involved in the effectiveness of a retail business. This includes understanding employment rights and responsibilities... Learn about: Sales Training, Customer Service, Consumer Law...

...LEVEL 4 UNITS · 8607-400 Improve Management Performance (4 credits) · 8607-401 Planning and Leading a Complex Team Activity (4 credits) · 8607-403 Managing... Learn about: Budgetary management, Customer Service, Quality management...

...This course presents key concepts in animal care in a straightforward manner, so that you can begin your career with confidence. You will also obtain... Learn about: CPD Accredited, Animal Care, Customer Service...

...and from any device. On completion you can download and print your certificate, which you can use to boost your career as a nail technician moving forward... Learn about: Nail Art, Fix nicks, Cuticle oil...

...The courses are 100% adapted to suit the individual; you can even submit your past experience and use your current role to contribute towards your qualification!... Learn about: Team Performance, Team Training, Business Improvement...

...The Twitter for Business Online Course will guide students in understanding how to use Twitter to cost effectively and time efficiently communicate... Learn about: Customer Service, Internet Explorer, Content Management...

...to complete an extra optional unit, meaning completing 3 optional units in total. Mandatory units 1. Key principles of management and leadership Understand... Learn about: Risk Assessment, Customer Service, IT Management...

...The 4-course GLOBAL CERTIFICATE IN MANAGING QUALITY AND IMPROVEMENT is designed to assist supervisors and quality professionals, in developing an understanding... Learn about: Quality Improvement, Analysis methodologies, ISO 9001...

...managing people Role modelling Coaching Learning about people Course Assessments This course is marked through a process of continuous assessment guided... Learn about: Retail Management, Pricing Strategy, Customer Service...

...The courses are 100% adapted to suit the individual; you can even submit your past experience and use your current role to contribute towards your qualification!... Learn about: Team Training, Team Leader, International Trade...

...will look at how to properly record complaints and compliments, what processes to follow, and how we (as a business) learn from them. An excellent course... Learn about: Social Media, Ms Word, Time management...

...to know your competition Selling to customers Techniques for maximising sales Unit 7: Customer Service and Complaint Handling The importance of customer... Learn about: Visual Merchandising, Communication Training, Communication Skills...

...participants will learn how to determine order quantities, re-order points, and safety stock through discussion and a case study. The Receiving Process... Learn about: Business team, Sales Techniques, Customer Service...

...constructive feedback to help you in completing each unit to the required standard... Learn about: Retail Sales, Consumer Law, IT Law...

...team leader Accounting professionals or finance managers On receiving your request, one of our staff members will call you or send you a message by explaining... Learn about: Telephone Etiquette, Microsoft Excel, Business and Admin...

...a customer services programme Making continuous improvements to customer service Appendix 3 Action plan Glossary of marketing terms Assessment Each... Learn about: Market Research, Marketing objectives, Marketing Mix...

...First Year- You Find 6 Subjects- 1.Tamil [Or] Any one of the other Languages (Tamil/ Telugu/ Kannada/ Malayalam/ urdu/ French/ Hindi/ English)... Learn about: Supply and Chain Management, Business Communication, Resource Management...

...Learn How to Operate Logistics Functions Distribution and logistics management is a critical company function. Professionals in this field play a key role in fulfilling customer demands, ordering and managing inventory, controlling inbound and outbound shipments, reducing costs, saving... Learn about: IT Project Management, Logistics Management, Bar Coding...

... of price. They are trying to attract customers of another store, to their own. This course will provide you with all the relevant knowledge you need to know about a retail business and provides you with the opportunity to gain a certificate of achievement. This NCFE Level 2 Certificate in Understanding... Learn about: Retail Operations, Consumer Law, Retail Management...