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Distance and online learning Customer Service courses
- Course
- Online
- Intermediate
- 10h - 1 Year
- Online campus
... way to improve customer-focused expertise and support long-term career development... Learn about: Customer Relationship Management, Sales Training, Communication Training...
- Course
- Distance Learning
- Advanced
- January
- 400h
- Online campus
...to remain calm under pressure Detailed knowledge of all key secretarial functions The opportunity to take your career to a higher level Unit... Learn about: Customer Service, Executive Assistant, Ms Office...
- Course
- Online
- Different dates available
- 107h
...– Organizational Skills Module Ten – Confidentiality Guidelines Module Eleven – Special Tasks Module Twelve – Wrapping Up Business Writing Module One –... Learn about: Ms Office, Communication Training, Time management...
- A Level
- Online
- Different dates available
- 2 Years
...Unit 1- Planning and Financing a Business Starting and Business: Enterprise Generating and protecting business ideas Transforming resources into goods... Learn about: Basic IT, Marketing Mix, Business Environment...
- Course
- Online
- Different dates available
... service skills, marketing basics, business ethics, coaching and mentoring, project management, and much more! If you've ever dreamed of starting your own business then this is the pack for you, with 14 great courses you'll be prepared to meet any challenges head on. Included is the Entrepreneurship... Learn about: Project Management, Operating Small Business, Customer Service...
- Course
- Online
- Different dates available
- 20h
...24. HANDLING CONFIDENTIAL DOCUMENTS 25. SUCCESSFUL MEETING MINUTES 26. NOTE TAKING 27. DOCUMENTS PROOFREADING 28. DATA MANAGEMENT, RECORD KEEPING AND FILING... Learn about: Social Media Handling, Customer Service, Data Management...
- Course
- Distance Learning
- Different dates available
- 180h - 12 Months
...in online format whereas the Personal Assistant course is only available in paper format Personal Assistant Course How is the course structured?... Learn about: Time management, Personal Assistant, Network Training...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
- Online campus
- Virtual classes
- Delivery of study materials
- Support service
...( normally 1 after each unit) as they progress through this course. Each assignment will contain a variety of tasks/questions. These assignments are assessed... Learn about: Debt Management, Legal services, Problem Solving...
- Course
- Online
- Different dates available
...Change the Organisation Changing the way you think Shifting from "What's Wrong?" to "What's Right?" It's not eliminating mistakes - It's holding up success... Learn about: IT Management, Confidence Training, IT risk...
- Vocational qualification
- Online
- Different dates available
- 360h
...guidelines that exist to govern diversity in the workplace. Additionally, you’ll explore how to maintain security and confidentiality in the workplace... Learn about: Customer Service, Team Training, Team Bonding...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 90h - 12 Months
...learning outcomes and assessment criteria for the programme. Course Fees Our aim is to provide you with the best deal available, therefore the registration... Learn about: Anatomy and Physiology, Telephone Skills, Time management...
- Course
- Distance Learning
- Beginner
- Different dates available
- 12 Months
- Virtual classes
- Delivery of study materials
- Support service
- Online campus
...and administration skills. Once your information is received one of our course advisers will provide you with further information via email or telephone... Learn about: Office Skills, Customer Service, Administration Assistant...
- Course
- Online
- Intermediate
- Different dates available
- 9 Months
- Online campus
- Virtual classes
- Delivery of study materials
- Support service
...Contact the London College of Professional Studies through Emagister.co.uk for more information about this course! Modules Structure The Level 3 Diploma... Learn about: IT for Business, Business Events, Customer Service...
- Course
- Online
- Different dates available
- 30h
...DICTATING Dictating 12. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS Customer Service Basics Over the Phone Get the facts- ask the right questions Discuss Solutions... Learn about: Customer Service, Microsoft excel training, Time management...
- Course
- Online
- Different dates available
... service skills, marketing basics, business ethics, coaching and mentoring, project management, and much more! If you've ever dreamed of starting your own business then this is the pack for you, with 14 great courses you'll be prepared to meet any challenges head on. Included is the Entrepreneurship... Learn about: Customer Service, Basic IT training, Financial Training...
- Course
- Online
- Different dates available
- 30h
...MICROSOFT EXCEL Getting Started with Microsoft Excel Data Entering Creating Formulas and Functions Formatting Worksheet Views, Multiple Worksheets and Workbooks... Learn about: Office Administration, Ms Office, Diary Management...
- Course
- Online
- Different dates available
- 30h
...MICROSOFT EXCEL Getting Started with Microsoft Excel Data Entering Creating Formulas and Functions Formatting Worksheet Views, Multiple Worksheets and Workbooks... Learn about: Customer Service, Personal Assistant, Financial & Managerial Accounting...
- Course
- Online
- Beginner
- 80h
...College registration, tutor support, course materials and additional supporting material are all included in the course fee. Course Material All course... Learn about: Customer satisfaction, Customer Relationship Management, Customer Manager...
- Course
- Online
- Beginner
... customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required for the successful delivery of customer... Learn about: Service Management, Customer Care, Customers Service...
- Course
- Online
- Advanced
- 260h
... for turning an unprofitable customer into a profitable customer, employee satisfaction and its resulting impact on customer service. This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's... Learn about: Service Management, Service Operations, Service Helpdesk...
- Course
- Online
- Beginner
- 10h
... for organisations and customers You will learn how to determine and manage developmental roles that have the greatest impact on... Learn about: Customer Services, Service Management, Customer Service...
- Training
- Online
- Beginner
- 10h
... feedback from helplines can be conducted through the contact centre. Effective customer feedback administration can lead to better customer devotion and satisfaction with increased loyalty. This insightful unit offers a complete introduction to feedback and its essentials including an in-depth... Learn about: Customer Service Feedback, Service Management, Service Excellence...
- Course
- Online
- Beginner
- 10h
..., the effectiveness of corporate activities in building long-term customer-care relationships, defining a relationship between a customer and supplier, and the concepts of satisfaction, delight and loyalty. The unit focuses on the benefits of customer retention, customer satisfaction, loyalty and business performance... Learn about: Value chain, Customer Retention Strategy, Customer Retention...