-
All
-
Online
-
Filters
Free customer service courses
- Course
- Online
- Beginner
- Different dates available
- 4h
... for a CRM undertaking, and how to review and evaluate your program. The purpose of the course is to help you to build a healthy customer relationship by using proper CRM tools and strategies... Learn about: Product Selection, Customer relationship, Customer Service...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Service, Excellent Customer Care, Customer relationship...
- Course
- Online
- Intermediate
- 20h - 1 Year
.... By completing this customer service advisor course online, learners gain valuable transferable skills that enhance employability, improve confidence, and add recognised CPD value to a CV. The course is suitable for individuals seeking personal development, career change, or improved performance in customer... Learn about: Communication Training, Service Management, Customer Relationship Management...
- NVQ
- Cirencester
...Customer Service NVQ Level 4 All aspects of offering a good service to your customers are covered in this NVQ. Candidates need to be working...
- NVQ
- Blended in Kingston-upon-Hull
- 2 Years
...Acquire knowledge and understanding relevant to a customer service role. Progress a career, and need the knowledge and understanding to support that career. Enter customer service roles in which they will carry out a range of tasks under supervision. Progress towards a competence based...
- NVQ
- Inhouse
- 12 Months
...This qualification sets out the nationally recognised standards for providing quality customer service to both your internal and external customers. It covers a wide range of customer service activities in different situations, some of which are complex or non-routine. This course aims to assist...
- Course
- Inhouse
... and customer care awareness and service skills. This course looks at key areas...
- NVQ
- Cirencester
...Customer Service NVQ Level 2 All aspects of offering a good service to your customers are covered in this NVQ. Candidates need to be in a customer...
- Vocational qualification
- Croydon
- 18 Months
...The programme is offered on units of competence leading to accreditation at the appropriate level and covers areas such as: Creating a positive impression with customers. Delivering reliable Customer Service. Developing Customer relationships; and. Resolving Customer Service problems...
- Short course
- Windsor
... insights and ideas for implementing a customer service programme that gets results...
- Course
- Inhouse
... refreshment area at our training room Course Content Introduction The need for customer care over the phone What is excellent customer care? Who are...
- NVQ
- Cirencester
...Customer Service NVQ Level 3 All aspects of offering a good service to your customers are covered in the NVQ. Candidates need to be working...
- NVQ
- North Walsham
...NVQ Level 2 in Customer Service NVQ Level 2 in Customer Service Where does the course lead? Many jobs require the skills you learn on an...
- Course
- Barnstapleandanother venue.
- Tiverton
...Certificated Courses - IT, Administration, Customer Service and Retail DIPLOMA FOR IT USERS (CLAIT) - 2 UNIT UPGRADE Flexible Start Date Fee: 119.00 Exam Fee: 25.00 Total: 144.00 Venue: East Devon College This 2 Unit Upgrade is for those wanting to extend their Certificate for IT Users (CLAIT...
- NVQ
- Inhouse
...The course will benefit you by providing you with the knowledge you require to provide customer service to a nationally recognized standard. Suitable for: This qualification is designed for employees who need to communicate clearly and confidently. It is also suitable for individuals who...
- Vocational qualification
- Halifax
...Apprentices will be employed in a customer service role and attend college one day per week to gain the underpinning skills and knowledge required to deliver effective customer service. There is an extensive range of specialist subjects to choose from which will meet the needs of a wide variety...
- NVQ
- Wallsend
...7 units in total. Mandatory Units. Prepare yourself to deliver good customer service. Provide customer service within the rules. Select at least 1 from: Give customers a positive impression of yourself and your organisation. Promote additional services or products to customers. Process customer...
- NVQ
- (Alton, Hampshire)
- 8 Months
...Level: This is an NVQ Level 2 course. What is the Customer Service NVQ course? This is a nationally recognised qualification and it is designed to recognise the customer service skills you have in the workplace and to give you credit for the activities you undertake there. Therefore, students...
- NVQ
- Fulford
... is also available. Mandatory Units: • Understand customer service to improve service delivery • Know the rules to follow when developing customer service Optional...
- Course
- Stratford-Upon-Avon
...The Customer Service Apprenticeship is designed for those who are responsible for delivering customer service and interact directly with the customer internally and/ or externally to the organisation...
- NVQ
- Wallsend
...Customer Service NVQ 2 (C&G) (TTGH) Please contact us to apply for this course or to find more information. The course code is: 1L0889...
- NVQ
- (Alton, Hampshire)
- 8 Months
...Level: This is an NVQ Level 3 course. What is the Customer Service NVQ course? This is a nationally recognised qualification and is aimed at people who will be delivering and managing service and will be accountable in the area of practice. Candidates will be working without direct supervision...
- NVQ
- Wallsend
...Customer Service NVQ Level 3 Please contact us to apply for this course or to find more information. The course code is: 1L1563...