Free customer service courses

...Further Information Please contact Employer Services on 0845 1550043 and then press 4 or 01293 453438, or email us at employers@centralsussex.ac... Learn about: Customer Service...

...Is it for me? Are you working in retail, catering or hospitality, recruitment agency/consultant or any role which is customer facing? Do you want to gain a nationally recognised qualification to prove your competence in this important area? Then this course is for you.... Learn about: Customer Service...

...One of the best things about working in customer service is that it provides the learner with plenty of transferable skills. Communication skills and experience working with people are useful in almost any line of work so the job offers a whole range of opportunities for career progression... Learn about: Skills and Training, Customer Service...

... and guidance in selecting the appropriate units. Mandatory Units (31 credits) • Organise and deliver customer service • Understand the customer service... Learn about: Sales Training, Customer Service...

...Overview Customer service skills are essential to many occupations. Employers recognise the importance of these skills and rate them as essential... Learn about: Customer Service, Skills and Training...

.... In addition to the qualifications studied you will also be able to access a range of enrichment activities that will prepare you for work in the airline industry including a conversational foreign language (invaluable for ‘meet & greet’), personal presentation and basic silver service (food service skills... Learn about: Cabin Crew, Airline Training, Customer Service...

... and responsibilities Career pathways in customer service Communicating with customers Promoting goods and services Working as a team. #0;s. Your tutor will then provide you with feedback and advice and guidance to help you successfully complete the course. Upon successful completion of the course you will be provided... Learn about: Team Training, Customer Service...

... Development Officer will provide support and guidance in selecting the appropriate units. Mandatory Units (19 credits) • Deliver customer service • Understand... Learn about: Customer Service, Sales Training...

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance learning and work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation... Learn about: Relationship Marketing, Customer Service, Customer Retention...

...The course is aimed at candidates who are employed in a customer service role, involving a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services... Learn about: Customer Retention, Customer Relationship Management, Customer Service...

...You will be employed, working in a customer facing environment and are paid a minimum of the National Minimum Apprenticeship Wage, currently £2.65 per hour. You will work towards a Vocational Qualification, Technical Certificate, Functional Skills, Employer Rights and Responsibilities... Learn about: Skills and Training, Customer Service...

... and guidance in selecting the appropriate units. Mandatory Units (Group A) • Manage customer service operations • Champion customer service • Manage personal... Learn about: Sales Training, Customer Service...

... we have an 89% achievement rate of getting learners completed on their course of choice with the estimated timescales. Business Administration, Customer Service...

...This course is aimed at candidates who will be delivering and managing service and will be working without direct supervision or on their own, such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation... Learn about: Relationship Marketing, Customer Relationship Management, Customer Service...

...You will be employed, working in a customer facing environment and are paid a minimum of the National Minimum Apprenticeship Wage, currently £2.65 per hour. You will work towards a Vocational Qualification, Technical Certificate, Functional Skills, Employer Rights and Responsibilities... Learn about: Customer Service, Skills and Training...

.... There are 42 different Muppet Meeting clips available and each lasting up to 4 minutes. The Muppet Meetings: Sales and the customer service library Includes...

... management of sales, operations and services. The aim is to apply theory to the practices encountered in the real life of a telecommunication and ICT service provider. It's unique in the way it focuses on how service providers actually provide telecoms services. It will also present the best practice... Learn about: Service Operations, IT risk, Customer Service...

...Suitable for: People in Customer Service roles who already have the skill required to pass Level...

...Suitable for: The Customer Service NVQ is suitable for those who wish to offer improved. levels of service to their customers, both internal and external, and is relevant. across many different industries...

...Suitable for: Anyone in a Customer Service...