Government Funded Customer Relationship Management courses

... to create and develop effective service processes for maximizing customer satisfaction and establish excellent customer relationships... Learn about: Customer Relationship Management, Customer Retention, Customer relationship...

... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Key Account Management, Customer Service, Customer Retention...

...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Relationship Management, Customer Care, Customer Service...

...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Customer Service, Relationship Marketing, Key Account Management...

... of the professional accounting taxation technician standard as given below: Knowledge – Business and Customer Awareness, Payroll (obtain familiarity, knowledge... Learn about: Customer Relationship Management, Customer Service Skills, Customer Service...

.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Key Account Management, Customer Retention, Customer Service...

...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Customer Service, Customer Care, Customer satisfaction...

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management...

... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Relationship Marketing, Customer Relationship Management, Customer Retention...

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Customer Retention, Key Account Management, Customer Service...

.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Customer Relationship Management, Customer Service, Key Account Management...

... assistant, team leader, supervisor or manager. This version of the NVQ 3 focuses on management. This... Learn about: Retail Management, Sales Strategy, Customer Relationship Management...

... assistant, team leader, supervisor or manager. This version of the NVQ 3 focuses on management. This... Learn about: Sales Strategy, Sales Training, Team Training...

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Care, Relationship Marketing, Customer Service...

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Key Account Management, Team Training, Customer Relationship Management...

...LSC funded full qualifications are free for 16-18 year olds * *Almost all the courses in this section are LSC funded full qualifications. LSC funded... Learn about: Sales Strategy, Customer Relationship Management, Retail Management...

...Option 1 Tuition Fee: £525 Exam & Registration Fee: £79 Option 2 Tuition Fee: £500 Exam & Registration Fee: £75 Option 3 Tuition Fee: £525 Exam & Registration Fee... Learn about: Retail Management, Sales Promotion, Sales Strategy...

...This course will comprise of an introduction to retail services, retail selling and customer service, merchandising and display for retail sales and specialist units... Learn about: Retail Sales, Customer Service, Sales Strategy...

...Contact us for details. Duration: 1 year How is it delivered?: Part-time Option 4 Location: Off Campus Start date: Contact us for details. Duration... Learn about: Sales Training, Sales Promotion, Customer Relationship Management...

...LSC funded full qualifications have no tuition and exam/registration fees payable for 16-18 year old students. Certain courses may have additional expenses for materials... Learn about: Retail Management, Sales Strategy, Customer Relationship Management...