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Government Funded Customer Relationship Management courses
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Contact us for details. Duration: 1 year How is it delivered?: Part-time Option 4 Location: Off Campus Start date: Contact us for details. Duration... Learn about: Retail Management, Customer Relationship Management, Sales Promotion...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...£79 You may not have to pay this tuition fee if: You are unemployed and in receipt of Jobseekers Allowance (contribution-based) You are in receipt... Learn about: Retail Management, Sales Strategy, Team Leader...
- NVQ
- Wolverhampton
... of the advice and guidance service ·Interact with clients using a range of media ·Develop personal performance through delivering customer service Plus three... Learn about: Customer Retention, Customer Relationship Management, Relationship Marketing...
- NVQ
- Wolverhampton
...This NVQ aims to provide recognition and accreditation for advice and guidance practitioners working in a wide range of contexts, who are in roles featuring a significant degree of autonomy and independence and which are likely to involve the management of staff and resources... Learn about: Customer Service, Customer Relationship Management, Relationship Marketing...
Similar training in other typologies
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Care, Customer relationship, Customer Service...
- Training
- Inhouse
- Intermediate
- 1 Day
...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Customer relationship, Customer Care, Professional development...
- Course
- Carmarthen
- Intermediate
- Different dates available
- 1 Day
...This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role... Learn about: Customer Care, Customer Relationship Management, Customer Manager...
- Course
- Online
- Intermediate
- 20h - 1 Year
..., and professional behaviour in customer-facing roles. Learners will explore how to communicate confidently with customers, manage enquiries effectively, resolve issues professionally, and build positive customer relationships. The course also covers key topics such as understanding customer expectations, handling... Learn about: Service Management, Customer Service Skills, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Relationship Management, Tourism Marketing, Customer Retention Strategy...
- NVQ
- Folkestone
- Different dates available
- 9 Months
... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Customer Service, Relationship Marketing, Key Account Management...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Relationship Management, Nationally recognised, Customer Service Skills...
- Course
- Online
- Intermediate
- 4h - 1 Quarter
...The Customer Success Manager course is designed to equip learners with the essential knowledge, strategies, and professional skills required to build strong customer relationships and drive long-term business success. This course explores the modern customer success function, focusing on customer... Learn about: Customer Relationship Management, Service Management, Customer Service...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
...Creating a climate for success2) Managing the process3) Maintaining direction4) Monitoring progress) 14:30 - 15:15 Real Life Scenarios... Learn about: Customer satisfaction, Facilitation Skills, Customer Care...
- NVQ
- Folkestone
- Different dates available
- 9 Months
.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Key Account Management, Customer Retention, Customer Relationship Management...
- Vocational qualification
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance learning and work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation... Learn about: Customer Relationship Management, Customer Retention, Customer Service...
- Course
- Online
- Intermediate
- 3h - 1 Year
..., focusing on customer satisfaction, service quality, team leadership, and performance improvement. Learners will explore key areas such as customer relationship management, complaint handling strategies, service standards, staff motivation, and performance monitoring. The course also covers customer... Learn about: Customer Service, Confidence Training, Quality Training...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
... Are You? 15:45 - 16:00 General Discussion And Questions DAY 2 09:30 - 10:00 Summary of Day 1 10:00 - 10:15 Questionnaire on Time Management 10:15 - 10:45... Learn about: Customer satisfaction, Customer Manager, Marketing Strategy...
- NVQ
- Folkestone
- Different dates available
- 9 Months
... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Customer Service, Key Account Management, Relationship Marketing...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Customer Service, Key Account Management, Relationship Marketing...
- Course
- Online
- Intermediate
- 7h - 1 Year
..., corporate, public sector, and online service environments. This course explores the principles of excellent customer service, effective communication, customer relationship management, and problem-solving techniques. Learners will gain a clear understanding of how to handle enquiries, resolve complaints... Learn about: Customer satisfaction, Customer relationship, Customer Relationship Management...