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Government Funded Customer Relationship Management courses
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Contact us for details. Duration: 1 year How is it delivered?: Part-time Option 4 Location: Off Campus Start date: Contact us for details. Duration... Learn about: Customer Retention Strategy, Customer Relationship Management, Sales Training...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...£79 You may not have to pay this tuition fee if: You are unemployed and in receipt of Jobseekers Allowance (contribution-based) You are in receipt... Learn about: Sales Strategy, Sales Promotion, Sales Training...
- NVQ
- Wolverhampton
... of the advice and guidance service ·Interact with clients using a range of media ·Develop personal performance through delivering customer service Plus three... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management...
- NVQ
- Wolverhampton
...This NVQ aims to provide recognition and accreditation for advice and guidance practitioners working in a wide range of contexts, who are in roles featuring a significant degree of autonomy and independence and which are likely to involve the management of staff and resources... Learn about: Customer Service, Relationship Marketing, Customer Relationship Management...
Similar training in other typologies
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Service, Public Sector, Customer relationship...
- Training
- Inhouse
- Intermediate
- 1 Day
...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Professional development, Customer relationship, Customer Service Skills...
- Course
- Carmarthen
- Intermediate
- Different dates available
- 1 Day
...This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role... Learn about: Customer relationship, Customer Retention, Customer satisfaction...
- Course
- Online
- Intermediate
- 20h - 1 Year
..., and professional behaviour in customer-facing roles. Learners will explore how to communicate confidently with customers, manage enquiries effectively, resolve issues professionally, and build positive customer relationships. The course also covers key topics such as understanding customer expectations, handling... Learn about: Customer Relationship Management, Service Management, Customer Service Skills...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Manager, Tourism Hospitality, Customer satisfaction...
- NVQ
- Folkestone
- Different dates available
- 9 Months
... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Customer Service, Customer Retention, Relationship Marketing...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Retention, Customer Service, Nationally recognised...
- Course
- Online
- Intermediate
- 4h - 1 Quarter
...The Customer Success Manager course is designed to equip learners with the essential knowledge, strategies, and professional skills required to build strong customer relationships and drive long-term business success. This course explores the modern customer success function, focusing on customer... Learn about: Customer Service Skills, Customer relationship, Customer Relationship Management...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
...Creating a climate for success2) Managing the process3) Maintaining direction4) Monitoring progress) 14:30 - 15:15 Real Life Scenarios... Learn about: Customer Manager, Customer Service, Customer satisfaction...
- NVQ
- Folkestone
- Different dates available
- 9 Months
.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Key Account Management, Customer Relationship Management, Customer Service...
- Vocational qualification
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance learning and work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation... Learn about: Key Account Management, Customer Service, Customer Retention...
- Course
- Online
- Intermediate
- 3h - 1 Year
..., focusing on customer satisfaction, service quality, team leadership, and performance improvement. Learners will explore key areas such as customer relationship management, complaint handling strategies, service standards, staff motivation, and performance monitoring. The course also covers customer... Learn about: Customer Relationship Management, Customer Service, Confidence Training...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...:45 - 11:00 Coffee break 11:00 - 11:30 Five Reasons For a Customer Not to Buy Your Product 11:30 - 12:15 The Science of Questions in Qualification 12:15... Learn about: Sales Training, Customer Manager, Customer relationship...
- NVQ
- Folkestone
- Different dates available
- 9 Months
... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Customer Service, Customer Relationship Management, Relationship Marketing...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Customer Retention, Customer Relationship Management, Customer Service...
- Course
- Online
- Intermediate
- 7h - 1 Year
..., corporate, public sector, and online service environments. This course explores the principles of excellent customer service, effective communication, customer relationship management, and problem-solving techniques. Learners will gain a clear understanding of how to handle enquiries, resolve complaints... Learn about: Customer satisfaction, Customer Service Skills, Communication Training...