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Government Funded Customer Relationship Management courses
- NVQ
- Folkestone
- Different dates available
- 1 Year
...£79 You may not have to pay this tuition fee if: You are unemployed and in receipt of Jobseekers Allowance (contribution-based) You are in receipt... Learn about: Customer Retention Strategy, Sales Strategy, Team Training...
- NVQ
- Wolverhampton
... of the advice and guidance service ·Interact with clients using a range of media ·Develop personal performance through delivering customer service Plus three... Learn about: Customer Service, Customer Retention, Customer Relationship Management...
- NVQ
- Wolverhampton
...This NVQ aims to provide recognition and accreditation for advice and guidance practitioners working in a wide range of contexts, who are in roles featuring a significant degree of autonomy and independence and which are likely to involve the management of staff and resources... Learn about: Relationship Marketing, Customer Relationship Management, Customer Retention...
- NVQ
- London
- 18 Months
... of the professional accounting taxation technician standard as given below: Knowledge – Business and Customer Awareness, Payroll (obtain familiarity, knowledge... Learn about: Customer Service Skills, Customer Service, Customer Relationship Management...
Similar training in other typologies
- Course
- Online
- Intermediate
- Different dates available
... management. An easy-going and comfortable customer management helps the organisation to grow faster and increase productivity to the fullest. Our course ‘A Brief Introduction to Customer Relationship Management’ is designed to sort through vast information and bring you the basics you need to decide the need... Learn about: Customer relationship, Customer Relationship Management, Relationship Management...
- Course
- Online
- February
.... Customer Relationship Management To begin, participants will look at what CRM programs they are involved in and how these programs have affected their lives... Learn about: Customer relationship, Customer Retention Strategy, Strategic Planning...
- Course
- Online
- Beginner
- Different dates available
...The Certificate in Relationship Management develops your skills in business planning, account portfolio management, and the role of the relationship manager as a trusted adviser. Completion will provide you with the skills to anticipate, identify and satisfy customer needs profitably... Learn about: Business Studies, Customer Relationship Management, Business Plan...
- Course
- Online
- Different dates available
... plan Develop a checklist for readiness and success in CRM Describe how CRM creates value for organisations and customers Consider developmental roles... Learn about: Customer relationship, Customer Service, Customer Relationship Management...
- Course
- Hammersmith
- Intermediate
- 1 Day
.... Contemporary CRM professionals who sell products or services, to consumers or businesses. Senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational... Learn about: Customer portfolio management, Sales Training, Management Processes...
- Course
- Cardiff
- Different dates available
- 1 Day
... and reducing escalation Achieving ‘right first time’ standards Building Customer Relationships that Lead to Loyalty Customer relationship management Getting it... Learn about: Customer relationship, IT Management, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Service Skills, Customer Service, Customer Retention Strategy...
- Vocational qualification
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance learning and work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation... Learn about: Relationship Marketing, Key Account Management, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Key Account Management, Customer Relationship Management, Customer Retention...
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From staff members to professors everyone was helpful and supportive in the entire journey.
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Easy to manage time with flexible schedule, clear instructions were offered.
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The university of Phoenix offered great experience, the online format was amazing and I enjoyed my time above all.
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- Course
- Online
- Different dates available
..., Database Management, Statistics, IT Architecture, Data Relationship Management, Customer Relationship Management, Analytic Programming and Statistical Business Analytics. Courses in this certificate can be used to help prepare for Oracle and SAS industry certifications... Learn about: Customer relationship, Customer Relationship Management...
..., Database Management, Statistics, IT Architecture, Data Relationship Management, Customer Relationship Management, Analytic Programming and Statistical Business Analytics. Courses in this certificate can be used to help prepare for Oracle and SAS industry certifications... Learn about: Customer relationship, Customer Relationship Management...
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From staff members to professors everyone was helpful and supportive in the entire journey.
← | → see all
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Easy to manage time with flexible schedule, clear instructions were offered.
← | → see all
-
The university of Phoenix offered great experience, the online format was amazing and I enjoyed my time above all.
← | → see all
- Course
- Carmarthen
- Intermediate
- Different dates available
- 1 Day
...This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role... Learn about: Customer Service, Customer Care, Customer Service Skills...
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
.... Customer Relationship Management To begin, participants will look at what CRM programs they are involved in and how these programs have affected their lives... Learn about: CRM Programs, Customer Service Skills, Customer Care...
- Training
- Inhouse
- Intermediate
- 1 Day
...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Customer satisfaction, Customer Service, Professional development...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Service sector, Customer Service Skills, Nationally recognised...
- Course
- Hammersmith
- Intermediate
- 1 Day
.... Contemporary CRM professionals who sell products or services, to consumers or businesses. Senior managers who realise that profitable customers are their company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational... Learn about: Customer relationship, Sales Force Automation, Marketing Automation...
- Training
- Online
- Beginner
... in-memory infrastructure. Today, SAP is considered to be the third largest independent software supplier in the world with more than 12 million users, 121,000 installations globally, 1,500+ SAP partners, 25+ industry-specific business solutions, and more than 41,200 customers spread across 120 countries... Learn about: Customer relationship, Business Operations, Customer Relationship Management...