-
All
-
Online
-
Filters
-
Location
-
Type of studies
-
+ Filters (1)
Classroom-based Other Corporate Communication Government Funded
-
SDL were very friendly and also honoured all appointments and I always felt supported throughout. I enjoyed the course and would recommend this to anyone who is looking to get a national qualification in Customer Service. Many thanks to all of you.
← | →
-
We deceide that all frontline staff would benefit from undertaking this qualification -we negotiated this with SDL and decided on appropriate units to be taken including an extra unit that was over and above the full qualification but was very useful to us as a business. SDL were there to support and also to advise throughout and we are extremely pleased with the service and that all the staff now have a level 3 - it has and will continue to help our business.
← | →
- NVQ
- Horncastleand2 other venues
- On Site, Lincolnshire
- 9 Months
... who can influence and make changes in their workplace, use the organisation's rules and policies to deliver excellent customer service, have good communication skills...
... who can influence and make changes in their workplace, use the organisation's rules and policies to deliver excellent customer service, have good communication skills...
-
SDL were very friendly and also honoured all appointments and I always felt supported throughout. I enjoyed the course and would recommend this to anyone who is looking to get a national qualification in Customer Service. Many thanks to all of you.
← | → see all
-
We deceide that all frontline staff would benefit from undertaking this qualification -we negotiated this with SDL and decided on appropriate units to be taken including an extra unit that was over and above the full qualification but was very useful to us as a business. SDL were there to support and also to advise throughout and we are extremely pleased with the service and that all the staff now have a level 3 - it has and will continue to help our business.
← | → see all
- NVQ
- Crawley
...– based at excellent facilities in Crawley, Haywards Heath, East Grinstead and Horsham. We have something for everyone – so whether you are just leaving... Learn about: Customer Service...
- BTEC
- Bogotá (Colombia)
- Different dates available
- 18 Months
...*Tributaria I *Tributaria II *Práctica Secretarial *Glamour y Etiqueta *Técnicas de Oficina *Redacién Comercial *Inglés *Legislación laboral *Etica *Técnicas...
- NVQ
- Bridgwater
...a selection of optional units (depending on credit value and rules of combination). Your Assessor will guide you on the selection of appropriate units... Learn about: Customer Service...
Similar training in other typologies
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...This course helps delegates manage customer's expectations and how objections can be handled in a positive way. How to handle objections in a positive... Learn about: Customer Relationship Management, Customer Retention Strategy, Customer Care...
- Short course
- West Yorkshire
...Internal communication can be a complex, even confusing activity in even the smallest company. It seems, the larger the company...
- Short course
- Bristol
- 1 Day
...To develop communication skills and confidence in communication. Suitable for: Managers, leaders and supervisors who wish to develop communication skills and confidence in communication...
- Short course
- Colchester
- Beginner
- 1 Day
... and strategies to use them effectively when communicating To develop a range of practical skills which underpin effective communication such as building rapport, being assertive and active listening To learn some basic NLP (Neuro Linguistic Planning) techniques which enhance communication... Learn about: Personal Effectiveness, Assertiveness Training, Communication Skills...
- Short course
- High Wycombe
- 1 Day
...On successful completion of this course, attendees will be able to: understand the principles of effective interpersonal communication in the workplace, avoid ambiguity in verbal and written communications, use assertive language and behaviour to put your point across, recognise, avoid and handle...
- Master
- Madrid (Spain)
... or organizations; public, private or non-profit. Manage different types of corporate communication, both external and internal: relations with the media, civil...
- Vocational qualification
- Roby
- 2 Years
...From this course you will learn skills of analysis and communication. Communication is sending and receiving messages - but it is how this is done that is interesting. We communicate ideas and our identity in many ways, whether we intend to or not.This course will give you an insight into how...
- Training
- City Of Londonand3 other venues
- Dubai, Paris, İstanbul
- Advanced
- Different dates available
...lead to better-run companies which create, grow and protect value for all their stakeholders... Learn about: Compliance Management, Corporate Governance, Risk and Crisis Management...
- Course
- London
- Different dates available
...Develop your communication skills and increase your personal effectiveness in the workplace. This course will include work on using the telephone, interview techniques, presentation skills and communicating in meetings... Learn about: Effective Communication, Interview Techniques, Communication Training...
- Course
- Victoria (Canada)
- Advanced
- September
...In the Digital Communication program you'll study how digital communication impacts society. You'll explore the ways communication influences and reflects society and culture, and the role that digital technology has in the communication process... Learn about: Communications Planning, Communication Training, Digital Communication...
- Course
- Cardiff
...to part with their money - that might mean ‘cold calling' over the phone or entertaining a potential client at the races. What does it cover...
- Course
- London
...The Communication Process What happens when face to face communication takes place and how to avoid being misunderstood Interview Techniques...
- Course
- Swift Current (Canada)andanother venue.
- Warman
- Intermediate
- Different dates available
...You will develop fundamental employability skills through study of the principles of communication and active listening techniques... Learn about: Persuasive purposes, Communication Skills...
- Course
- Birkenhead
... communication skills. Qualifications gained: Level 2 Diploma in Customer Service (QCF) (Competence Element & Knowledge Element) Functional Skill in Mathematics... Learn about: Customer Service...
- Course
- Plymouth
...About the course The primary role of a unified communications technician is to establish and maintain communications systems under supervision. They use a range of remote and physical tools and equipment. They install basic communication hardware and software. They also deal with routine service...
- Course
- Mansfield
...of your organisation and how they apply to you and your job. You will give customers a positive impression of yourself and your organisation... Learn about: Customer Service...