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Negotiation Skills inhouse
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care. Impact Factory provides just about any kind of customer... Learn about: Persuasion Skills, Delegating Skills, Negotiation Skills...
...Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care. Impact Factory provides just about any kind of customer... Learn about: Persuasion Skills, Delegating Skills, Negotiation Skills...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
← | → see all
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
← | → see all
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
← | → see all
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Dancing lion have worked with me over several years providing telephone debt recovery techniques and accreditation to a debt team that collects £190M annually. Thier assistance and work programmes have enabled me to ensure the team is focused on delivering a high quality service in an area of difficulty - collecting money.
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The Credit Services Associations expectations of our industry leading training practitioners is to deliver the best service at all times. Dancing lion training & consultancy exceeded our expectations. I would not hesitate to hire dancing lion’s services in the future and have them work on behalf of the Credit Services Association. In addition I would recommend their credentials to any of our clients and associates.
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The trainer from dancing lion was a highly self motivated individual with excellent communication skills. The telephone arrears collection training they delivered was imaginative and fun for the staff. I would recommend dancing lion to any prospective client.
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- Course
- Inhouse
- Different dates available
- 2 Days
... particular emphasis on the needs of the customer giving participants core skills to recognise customer needs, make agreements that are kept, reducing bad debt and costly litigation procedures. This training programme is typically delivered in English. Translators can be provided at an additional... Learn about: Verbal Skills, Customer Care, Collections Management...
... particular emphasis on the needs of the customer giving participants core skills to recognise customer needs, make agreements that are kept, reducing bad debt and costly litigation procedures. This training programme is typically delivered in English. Translators can be provided at an additional... Learn about: Verbal Skills, Customer Care, Collections Management...
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Dancing lion have worked with me over several years providing telephone debt recovery techniques and accreditation to a debt team that collects £190M annually. Thier assistance and work programmes have enabled me to ensure the team is focused on delivering a high quality service in an area of difficulty - collecting money.
← | → see all
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The Credit Services Associations expectations of our industry leading training practitioners is to deliver the best service at all times. Dancing lion training & consultancy exceeded our expectations. I would not hesitate to hire dancing lion’s services in the future and have them work on behalf of the Credit Services Association. In addition I would recommend their credentials to any of our clients and associates.
← | → see all
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The trainer from dancing lion was a highly self motivated individual with excellent communication skills. The telephone arrears collection training they delivered was imaginative and fun for the staff. I would recommend dancing lion to any prospective client.
← | → see all
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This course went way beyond my expectations. I discovered not just how to sell over the phone but how to improve my communication in all sorts of other situations. Great!
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This course gave me the confidence and skill I needed to excel in my new job.
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- Course
- Inhouse
- Different dates available
- 2 Days
...How effective are your team in selling over the phone? In this stimulating two-day course, telephone sales people will learn the core skills to be highly successful in their roles. This training programme is typically delivered in English. Translators can be provided at an additional cost. In order... Learn about: Sales skills, Effective Communication, Sales Training...
...How effective are your team in selling over the phone? In this stimulating two-day course, telephone sales people will learn the core skills to be highly successful in their roles. This training programme is typically delivered in English. Translators can be provided at an additional cost. In order... Learn about: Sales skills, Effective Communication, Sales Training...
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This course went way beyond my expectations. I discovered not just how to sell over the phone but how to improve my communication in all sorts of other situations. Great!
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This course gave me the confidence and skill I needed to excel in my new job.
← | → see all
- Short course
- Inhouse
- Different dates available
- 1 Day
...Assertiveness is a skill that enables us to communicate our needs, wants and feelings clearly. Most of us have been in situations where our reactions were not appropriate. Assertiveness is not aggressive or manipulative behaviour but a tool to help us relate to others and so achieve a win -... Learn about: Negotiation Skills, Assertiveness Training, Communication Skills...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...? In our work on performance appraisals and performance management, we give people real and practical skills to help them become more effective managers. So by the time they have to carry out a formal appraisal, it's far more a summary of an on-going process rather than a process driven exercise... Learn about: Confidence Training, Effective Communication, Negotiation Skills...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...support Increase your awareness of how to change the dynamic between you and your audience... Learn about: Conflict Management, Negotiation Skills, Confidence Training...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...of a mentoring programme. It helps clarify the larger purpose of mentoring but also gives people relevant tools and techniques to be able to make the... Learn about: Customer Service, Executive Presentation, Communication Training...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...present yourself as being above the norm. You need to seem better than the rest without appearing arrogant or a know-it-all. Pitching for business isn't... Learn about: Negotiation Skills, Communication Skills, Confidence Training...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...That's a start... you can carry on by mapping out all the different things that affect the decision and then looking at which ones you can shift instead... Learn about: Communication Skills, Customer Service, Assertiveness Training...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
... -- there's only so much of the stuff in one day. Strong time management skills mean we make full use of the most important commodity any of us will... Learn about: Executive Presentation, Time management, Negotiation Skills...
- Training
- Inhouse in City Of London
- Different dates available
...Good business networking skills can be learnt and are far easier than you might think. At Impact Factory, our networking skills workshops won't turn you into an obnoxious double-glazing-type salesperson (they do get a hard time, don't they?). They are designed to develop skills you already... Learn about: Presentation techniques, Corporate Communications, Communication Skills...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
... Media Skills You'll practise with an experienced broadcaster and interviewer, dealing head-on with the sorts of things that the media is likely to throw... Learn about: Executive Presentation, Customer Service, Conflict Management...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
... project management brings all the disparate elements together and unlike trying to herd cats, is a way to draw the best from people, skills and processes. With us delegates learn to manage projects and people. Tailored specifically to each group our Project Management Training Programmes are designed... Learn about: Negotiation Skills, Communication Skills, Assertive Behaviour...
- Training
- Inhouse in City Of London
- Different dates available
... and motivation Identify what's holding you back Help create a shift Decide what career best suits your talents Determine what new skills or training needs Prepare... Learn about: Corporate Communications, Communication Skills, Effective Communication...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...A good Executive Coach is someone who has your best interests as a priority and gives you the support and skills to help you get better at what you already do well. In a confidential setting Executive Coaching is ‘you time’ in the midst of all the pressures, stress and magnitude of what you... Learn about: Confidence Training, Conflict Management, Negotiation Skills...
- Training
- Inhouse in City Of London
- Different dates available
...Our Business Relationship Management Programmes focus on the relationship building skills needed to establish strong and lasting connections with your clients, suppliers and stakeholders. Your organisation may have people who have to do more than present what your company has to offer... Learn about: Personal Effectiveness, Effective Communication, Corporate Communications...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...innovative tools to spark creative thinking and get people outside those prescribed 'boxes' even if those boxes have proved excellent in the... Learn about: Strategic thinking, Project planning, Effective Communication...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
... of the company and the people in it. We say that the true skill of consultancy is to be bold, but not cut-throat; authentic without being mercenary... Learn about: Assertive Behaviour, Negotiation Skills, Customer Service...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Tailored specifically to each group our Personal Impact Training Programmes are designed to help delegates change their effect on those around them... Learn about: Confidence Training, Customer Service, Assertiveness Training...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...PowerPoint is a double edged sword that can be your most powerful ally or a ball and chain holding you back from presenting even adequately... Learn about: Communication Skills, Conflict Management, Negotiation Skills...