Negotiation Skills inhouse

...As greater emphasis is placed on the competencies and skills required of an internal auditor, there is a growing need for individuals to develop and enhance their range of inter-personal skills. This course concentrates on the basic skills of interviewing, influencing and communication, providing... Learn about: Communication Skills, Delegating Skills, Basic Skills...

...How effective are your team in selling over the phone? In this stimulating two-day course, telephone sales people will learn the core skills to be highly successful in their roles. This training programme is typically delivered in English. Translators can be provided at an additional cost. In order... Learn about: Telephone Skills, Effective Communication, Sales Training...

...Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care. Impact Factory provides just about any kind of customer... Learn about: Ms Office, Customer Relationship Management, Customer Service...

...Assertiveness is a skill that enables us to communicate our needs, wants and feelings clearly. Most of us have been in situations where our reactions were not appropriate. Assertiveness is not aggressive or manipulative behaviour but a tool to help us relate to others and so achieve a win -... Learn about: Team Development, Persuasion Skills, Delegating Skills...

... and motivation Identify what's holding you back Help create a shift Decide what career best suits your talents Determine what new skills or training needs Prepare... Learn about: Negotiation Skills, Confidence Training, Effective Communication...

... -- there's only so much of the stuff in one day. Strong time management skills mean we make full use of the most important commodity any of us will... Learn about: Negotiation Skills, Executive Presentation, Team Building...

...Good business networking skills can be learnt and are far easier than you might think. At Impact Factory, our networking skills workshops won't turn you into an obnoxious double-glazing-type salesperson (they do get a hard time, don't they?). They are designed to develop skills you already... Learn about: Effective Communication, Personal Effectiveness, Presentation techniques...

...Our Business Relationship Management Programmes focus on the relationship building skills needed to establish strong and lasting connections with your clients, suppliers and stakeholders. Your organisation may have people who have to do more than present what your company has to offer... Learn about: Presentation techniques, Negotiation Skills, Corporate Communications...

...innovative tools to spark creative thinking and get people outside those prescribed 'boxes' even if those boxes have proved excellent in the... Learn about: Project Management, Effective Communication, Decision Making...

...coming up with and implementing strategies around you. Whatever your background or sector this course can give you a good grounding in strategic thinking... Learn about: Negotiation Skills, Project planning, Strategic thinking...

...A good Executive Coach is someone who has your best interests as a priority and gives you the support and skills to help you get better at what you already do well. In a confidential setting Executive Coaching is ‘you time’ in the midst of all the pressures, stress and magnitude of what you... Learn about: Confidence Training, Customer Service, Effective Communication...

... Media Skills You'll practise with an experienced broadcaster and interviewer, dealing head-on with the sorts of things that the media is likely to throw... Learn about: Conflict Management, Customer Service, Effective Communication...

...PowerPoint is a double edged sword that can be your most powerful ally or a ball and chain holding you back from presenting even adequately... Learn about: Confidence Training, Customer Service, Effective Communication...

...support Increase your awareness of how to change the dynamic between you and your audience... Learn about: Assertiveness Training, Conflict Management, Negotiation Skills...

...present yourself as being above the norm. You need to seem better than the rest without appearing arrogant or a know-it-all. Pitching for business isn't... Learn about: Conflict Management, Assertive Behaviour, Customer Service...

...of a mentoring programme. It helps clarify the larger purpose of mentoring but also gives people relevant tools and techniques to be able to make the... Learn about: Executive Presentation, Communication Skills, Communication Training...

...That's a start... you can carry on by mapping out all the different things that affect the decision and then looking at which ones you can shift instead... Learn about: Negotiation Skills, Communication Skills, Assertiveness Training...

...Tailored specifically to each group our Personal Impact Training Programmes are designed to help delegates change their effect on those around them... Learn about: Executive Presentation, Assertiveness Training, Conflict Management...

...? In our work on performance appraisals and performance management, we give people real and practical skills to help them become more effective managers. So by the time they have to carry out a formal appraisal, it's far more a summary of an on-going process rather than a process driven exercise... Learn about: Communication Skills, Assertiveness Training, Negotiation Skills...

...our Team Building Programmes are designed to help create and nurture successful, professional, productive and happy teams... Learn about: Executive Presentation, Confidence Training, Conflict Management...