Negotiation Skills inhouse

...As greater emphasis is placed on the competencies and skills required of an internal auditor, there is a growing need for individuals to develop and enhance their range of inter-personal skills. This course concentrates on the basic skills of interviewing, influencing and communication, providing... Learn about: Communication Skills, Influencing Skills, Communication Training...

...How effective are your team in selling over the phone? In this stimulating two-day course, telephone sales people will learn the core skills to be highly successful in their roles. This training programme is typically delivered in English. Translators can be provided at an additional cost. In order... Learn about: Influencing Skills, Sales skills, Goal Setting...

...Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care. Impact Factory provides just about any kind of customer... Learn about: Influencing Skills, Persuasion Skills, Customer Service...

...Assertiveness is a skill that enables us to communicate our needs, wants and feelings clearly. Most of us have been in situations where our reactions were not appropriate. Assertiveness is not aggressive or manipulative behaviour but a tool to help us relate to others and so achieve a win -... Learn about: Influencing Skills, Assertiveness Training, Delegating Skills...

... and motivation Identify what's holding you back Help create a shift Decide what career best suits your talents Determine what new skills or training needs Prepare... Learn about: Corporate Communications, Effective Communication, Negotiation Skills...

... -- there's only so much of the stuff in one day. Strong time management skills mean we make full use of the most important commodity any of us will... Learn about: Communication Skills, Time management, Effective Communication...

...Good business networking skills can be learnt and are far easier than you might think. At Impact Factory, our networking skills workshops won't turn you into an obnoxious double-glazing-type salesperson (they do get a hard time, don't they?). They are designed to develop skills you already... Learn about: Corporate Communications, Personal Effectiveness, Body Language...

...Our Business Relationship Management Programmes focus on the relationship building skills needed to establish strong and lasting connections with your clients, suppliers and stakeholders. Your organisation may have people who have to do more than present what your company has to offer... Learn about: Effective Communication, Relationship Building, Personal Effectiveness...

...innovative tools to spark creative thinking and get people outside those prescribed 'boxes' even if those boxes have proved excellent in the... Learn about: Project planning, Team Leadership, Negotiation Skills...

...coming up with and implementing strategies around you. Whatever your background or sector this course can give you a good grounding in strategic thinking... Learn about: Strategic Planning, Negotiation Skills, Project Management...

...A good Executive Coach is someone who has your best interests as a priority and gives you the support and skills to help you get better at what you already do well. In a confidential setting Executive Coaching is ‘you time’ in the midst of all the pressures, stress and magnitude of what you... Learn about: Conflict Management, Communication Skills, Assertive Behaviour...

... Media Skills You'll practise with an experienced broadcaster and interviewer, dealing head-on with the sorts of things that the media is likely to throw... Learn about: Communication Skills, Executive Presentation, Conflict Management...

...PowerPoint is a double edged sword that can be your most powerful ally or a ball and chain holding you back from presenting even adequately... Learn about: Ms PowerPoint, Communication Skills, Executive Presentation...

...support Increase your awareness of how to change the dynamic between you and your audience... Learn about: Negotiation Skills, Conflict Management, Communication Skills...

...present yourself as being above the norm. You need to seem better than the rest without appearing arrogant or a know-it-all. Pitching for business isn't... Learn about: Communication Skills, Conflict Management, Assertive Behaviour...

...of a mentoring programme. It helps clarify the larger purpose of mentoring but also gives people relevant tools and techniques to be able to make the... Learn about: Customer Service, Negotiation Skills, Conflict Management...

...That's a start... you can carry on by mapping out all the different things that affect the decision and then looking at which ones you can shift instead... Learn about: Conflict Management, Executive Presentation, Customer Service...

...Tailored specifically to each group our Personal Impact Training Programmes are designed to help delegates change their effect on those around them... Learn about: Negotiation Skills, Assertive Behaviour, Executive Presentation...

...? In our work on performance appraisals and performance management, we give people real and practical skills to help them become more effective managers. So by the time they have to carry out a formal appraisal, it's far more a summary of an on-going process rather than a process driven exercise... Learn about: Communication Skills, Performance Management, Customer Service...

...our Team Building Programmes are designed to help create and nurture successful, professional, productive and happy teams... Learn about: Conflict Management, Executive Presentation, Assertiveness Training...