Negotiation Skills courses Belfast City

...· Develop a confident negotiating style to deflect tough tactics · How to close of a negotiation process and know when to draw the negotiation to an end... Learn about: Customer Care, Influencing Skills, Negotiation Skills...

...The ability to influence positively and effectively is a skill that can be learnt and developed by anyone wishing to communicate their ideas persuasively, to build strong on-going relationships and networks and to gain acceptance and commitment from others. It is also a life skill, you can use... Learn about: Communication Skills, Presentation Skills, Delegating Skills...

...deal with criticism and asking for help. · Have an opportunity to practise their new skills in a safe environment... Learn about: Influencing Skills, Social Skills, Confidence Training...

...· The power of ‘strokes’ This course will provide participants with an opportunity to: • Increase their understanding of human behaviour and its effects... Learn about: Behavioural intervention techniques, Conflict Resolution, Conflict Management...

...Course enables delegates to recognise and handle stress effectively, either personal stress or that recognised in others. The course is suitable for anyone... Learn about: Risk Assessment, Stress-related risks, Negotiation Skills...

...effective negotiator The Essentials of Negotiating a win/win What steps must be followed to reach a deal Specific Negotiation tactics Barriers to an agreement... Learn about: Sales Strategy, Sales Training, Negotiation Skills...

...Understand and define why creating customer value through Trusted Seller is vital. Increase awareness of your current sales techniques and how to develop... Learn about: Sales Training, Sales Process, Negotiation Skills...

...You will learn the skills to listen and respond effectively to customers’ requirements. The course has been designed over one (1) day to give a full understanding... Learn about: Telephone Skills, Customer Service, Telephone management...

...account Establish a buying needs matrix Create a client SWOT analysis Create a Competitor Matrix Team members roles and responsibilities within a key account... Learn about: Customer Service, Key Account Management, Account management...

...The course has been structured over two (2) days to give a full understanding of the art of business development and will cover the following areas... Learn about: Sales Techniques, Sales Strategy, Presentation Skills...