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NVQ Customer Relationship Management
- NVQ
- Wolverhampton
... of the advice and guidance service ·Interact with clients using a range of media ·Develop personal performance through delivering customer service Plus three... Learn about: Customer Service, Customer Relationship Management, Customer Retention...
- NVQ
- Wolverhampton
...This NVQ aims to provide recognition and accreditation for advice and guidance practitioners working in a wide range of contexts, who are in roles featuring a significant degree of autonomy and independence and which are likely to involve the management of staff and resources... Learn about: Customer Relationship Management, Customer Service, Customer Retention...
- NVQ
- London
- 18 Months
... of the professional accounting taxation technician standard as given below: Knowledge – Business and Customer Awareness, Payroll (obtain familiarity, knowledge... Learn about: Customer Service Skills, Customer Relationship Management, Customer Service...
Similar training in other typologies
- Course
- Online
- February
.... Customer Relationship Management To begin, participants will look at what CRM programs they are involved in and how these programs have affected their lives... Learn about: Sales Techniques, Sales Training, Relationship Building...
- Course
- Online
- Beginner
- Different dates available
...The Certificate in Relationship Management develops your skills in business planning, account portfolio management, and the role of the relationship manager as a trusted adviser. Completion will provide you with the skills to anticipate, identify and satisfy customer needs profitably... Learn about: Portfolio Management, Customer relationship, Relationship Management...
- Course
- Online
- Different dates available
... plan Develop a checklist for readiness and success in CRM Describe how CRM creates value for organisations and customers Consider developmental roles... Learn about: Customer relationship, Customer Service, Relationship Building...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Target audience Sales and marketing directors, managers, executives, practitioners and staff. Senior and mid-level managers who are involved in customer relationship management (CRM) programmes and system implementations, whether in a marketing department, the sales force or the service centre... Learn about: Management Processes, Customer Retention Strategy, Customer Relationship Management...
- Course
- Cardiff
- Different dates available
- 1 Day
... and reducing escalation Achieving ‘right first time’ standards Building Customer Relationships that Lead to Loyalty Customer relationship management Getting it... Learn about: IT Management, Customer Relationship Management, Customer relationship...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Manager, Customer satisfaction, Customer Service Skills...
- Vocational qualification
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance learning and work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation... Learn about: Relationship Marketing, Customer Retention, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Key Account Management, Customer Service, Team Training...
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From staff members to professors everyone was helpful and supportive in the entire journey.
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Easy to manage time with flexible schedule, clear instructions were offered.
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The university of Phoenix offered great experience, the online format was amazing and I enjoyed my time above all.
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- Course
- Online
- Different dates available
..., Database Management, Statistics, IT Architecture, Data Relationship Management, Customer Relationship Management, Analytic Programming and Statistical Business Analytics. Courses in this certificate can be used to help prepare for Oracle and SAS industry certifications... Learn about: Customer Relationship Management, Customer relationship...
..., Database Management, Statistics, IT Architecture, Data Relationship Management, Customer Relationship Management, Analytic Programming and Statistical Business Analytics. Courses in this certificate can be used to help prepare for Oracle and SAS industry certifications... Learn about: Customer Relationship Management, Customer relationship...
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From staff members to professors everyone was helpful and supportive in the entire journey.
← | → see all
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Easy to manage time with flexible schedule, clear instructions were offered.
← | → see all
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The university of Phoenix offered great experience, the online format was amazing and I enjoyed my time above all.
← | → see all
- Course
- Carmarthen
- Intermediate
- Different dates available
- 1 Day
...This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role... Learn about: Customer Service, Customer Relationship Management, Customer Retention...
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
.... Customer Relationship Management To begin, participants will look at what CRM programs they are involved in and how these programs have affected their lives... Learn about: Customer Service, Customer Retention Strategy, Customer Relationship Management...
- Training
- Inhouse
- Intermediate
- 1 Day
...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Career Development, Professional development, Customer Relationship Management...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Service, Customer Care, Customer satisfaction...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Target audience Sales and marketing directors, managers, executives, practitioners and staff. Senior and mid-level managers who are involved in customer relationship management (CRM) programmes and system implementations, whether in a marketing department, the sales force or the service centre... Learn about: Sales Force Automation, Customer relationship, Sales Training...
- Training
- Online
- Beginner
... in-memory infrastructure. Today, SAP is considered to be the third largest independent software supplier in the world with more than 12 million users, 121,000 installations globally, 1,500+ SAP partners, 25+ industry-specific business solutions, and more than 41,200 customers spread across 120 countries... Learn about: Transactions and Activities, Business Operations, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become... Learn about: Customer Relationship Management, Customer Care, Customer Service Skills...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Customer Retention, Customer Service, Key Account Management...