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NVQ Customer Relationship Management
- NVQ
- Folkestone
- Different dates available
- 1 Year
...£79 You may not have to pay this tuition fee if: You are unemployed and in receipt of Jobseekers Allowance (contribution-based) You are in receipt... Learn about: Sales Strategy, Customer Relationship Management, Customer Retention Strategy...
- NVQ
- Wolverhampton
... of the advice and guidance service ·Interact with clients using a range of media ·Develop personal performance through delivering customer service Plus three... Learn about: Relationship Marketing, Customer Retention, Customer Service...
- NVQ
- Wolverhampton
...This NVQ aims to provide recognition and accreditation for advice and guidance practitioners working in a wide range of contexts, who are in roles featuring a significant degree of autonomy and independence and which are likely to involve the management of staff and resources... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management...
Similar training in other typologies
- Training
- Inhouse
- Intermediate
- 1 Day
...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Customer satisfaction, Staff Motivation, Customer Service...
- Course
- Carmarthen
- Intermediate
- Different dates available
- 1 Day
...This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role... Learn about: Customer relationship, Customer Retention, Customer Service Skills...
- Course
- Online
- Intermediate
- 20h - 1 Year
... training course allows learners to study at their own pace while building practical, workplace-relevant knowledge. Whether you are entering a customer service role for the first time or looking to strengthen your existing skills, this course supports professional development and career progression... Learn about: Customer Relationship Management, Customer Service Skills, Service Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Manager, Customer Retention Strategy, Tourism Hospitality...
- NVQ
- Folkestone
- Different dates available
- 9 Months
... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Key Account Management, Customer Retention, Customer Relationship Management...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Care, Customer Manager, Service sector...
- Course
- Online
- Intermediate
- 4h - 1 Quarter
... onboarding, retention, engagement, and value creation across digital and service-driven organisations. Learners will gain a clear understanding of how customer success differs from customer support and sales, while developing the skills needed to manage customer lifecycles, reduce churn, and improve... Learn about: Communication Training, Customer Service, Customer Manager...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
...Creating a climate for success2) Managing the process3) Maintaining direction4) Monitoring progress) 14:30 - 15:15 Real Life Scenarios... Learn about: Customer Service, Customer Service Skills, Customer relationship...
- NVQ
- Folkestone
- Different dates available
- 9 Months
.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Customer Relationship Management, Relationship Marketing, Key Account Management...
- Vocational qualification
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance learning and work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation... Learn about: Relationship Marketing, Key Account Management, Customer Retention...
- Course
- Online
- Intermediate
- 3h - 1 Year
... experience optimisation, service delivery planning, and the role of customer service managers in supporting business growth and brand reputation. Designed for flexible online learning, this CPD course enables learners to build professional knowledge at their own pace while gaining practical insight... Learn about: Communication Skills, Quality Training, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
... Are You? 15:45 - 16:00 General Discussion And Questions DAY 2 09:30 - 10:00 Summary of Day 1 10:00 - 10:15 Questionnaire on Time Management 10:15 - 10:45... Learn about: Customer satisfaction, Customer Relationship Management, Customer relationship...
- NVQ
- Folkestone
- Different dates available
- 9 Months
... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Relationship Marketing, Customer Retention, Customer Relationship Management...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Key Account Management, Relationship Marketing, Customer Service...
- Course
- Online
- Intermediate
- 7h - 1 Year
... immediately in real-world customer-facing roles. The Customer Service Advisor course is ideal for those looking to enter customer service, improve workplace performance, or strengthen transferable communication skills. Whether you are new to the field or seeking to enhance existing experience... Learn about: Communication Training, Customer Service, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester
- Intermediate
- July
... look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Selling skills, Sales Techniques, Telephone answering...
- NVQ
- Folkestone
- Different dates available
- 9 Months
.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Customer Retention, Customer Relationship Management, Key Account Management...