NVQ level 2 customer care

...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Customer Care, Quality Training, Telephone Skills...

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Relationship Management, Team Leader, Customer Retention...

...) is the equivalent to 1 A- Level, and Year Two (Extended Diploma) is equivalent of 2 A-Levels.This qualification is well recognised by employers and also provides a route to Higher Education. Graduate Chloe Coxhill, commented “The BTEC Level 3 Hospitality Supervision course at Bournemouth College has really... Learn about: European food, Customer care in hospitality, Professional development...

...Suitable for: The Customer Service SVQ has been developed specifically for staff who deal directly with customers on. a day to day basis and covers such topics as deliver reliable customer service, resolve customer service. problems, develop customer relationships and other relevant areas... Learn about: Customer Service, Skills and Training, Customer Care...

...Delivering excellent customer service in a global marketplace is essential for any business. Many short courses will provide theoretical knowledge of customer service models, but the NVQ Level 3 Diploma in Customer Service gives students real-life, practical knowledge which can be applied... Learn about: Organizational Skills, Business Plan, Problem Solving...

...-up, body art design, skin tanning and hair styling, as well as arming you with essential knowledge for effective client care and best health and safety practice. By completing this course, you will set yourself on the way to a wide variety of careers in the industry. Demand is rapidly increasing... Learn about: Hair and beauty, Face Painting, Full Time...

...The Virtual Assistant - Level 2 Course will take you step-by-step through the thought and learning processes involved in being a Virtual Assistant. A VA is very much like a PA except they work from home using the internet and telephone to help clients all over the world. If you have experience... Learn about: Communication Training, Customer Care, Ms Office...

..., demonstrations & workshops. Suitable for: This beauty therapy NVQ level 2 course is designed for the total beginner in gaining a beauty therapy qualification using our fast track system. You can become a therapist in as little as 10 weeks...

... to give you a basic understanding of catering and food service with applied knowledge and skills. You will be introduced to basic cookery and customer care skills with the opportunity to develop good working practices. You will work in the College’s well equipped kitchens and the College Brasserie... Learn about: Food safety, Customer Care...

... over two levels, this course will give you the practical grounding you need to enter a career in the sector or move on to further study. Beauty Therapy Level 2 provides you with the skills to work with confidence in a beauty salon, covering essential techniques such as facial skincare, manicure/pedicure... Learn about: Full Time...

... which attract tourists to a particular destination. Unit Three – Customer care and working procedures This Unit contains the following topics: Deal with customers... Learn about: Tourism Industry, Online travel & tourism course, Travel & tourism diplom...

...Hairdressing skills; personal appearance; professional conduct; customer care; assisting in salon with treatment; cutting; colouring; perming; styling and finishing; reception; stock monitoring; salon preparation; skills for life; portfolio evidence file.Flexible option available for those...

...The programme is practically based with additional theoretical support. The course aims to give experience, guidance and practice in high quality food service skills in the realistic working environment provided at the College. Subjects studied include: Customer care. Quality control. Styles... Learn about: Part Time, Food Service, Skills and Training...

...-winning Restaurant at Birmingham College of Food and cocktail bar, you will develop a combination of soft and technical skills that will enable you to deliver outstanding customer care. With the hospitality and events industry ready to bounce back from a challenging period, not to mention the upcoming... Learn about: Restaurant Skills, Table Theatre, Customer Care...

...The course offers hands on experience in: Health & Safety. Customer Care. Team Building. Reception Skills. Because students are taught in our state-of-the-art salon which is open to the general public and mirrors the industry, they will be assessed not only in aspects of Hairdressing...

...Hairdressing skills; Personal appearance; Professional conduct; Customer care; Assisting in salon with treatment; Cutting; Colouring; Perming; Styling and finishing; Reception; Stock monitoring; Salon preparation; Skills for life: Portfolio evidence file. Flexible option available for those...

... of Apprenticeships are on offer? Apprenticeships Level 2 (equivalent to five good GCSE passes) Advanced Apprenticeships Level 3 (equivalent to two A-Level passes)...

... understanding of the industry, you will learn about areas ranging from make-up application to the art of photographic make-up and client care. You will also have the opportunity to take on a variety of free additional qualifications in areas such as hairdressing and tanning, as well as boosting your... Learn about: Communication Training, Full Time, Nail Art...

...The course offers hands-on experience in: Health & Safety. Customer Care. Team Building. Reception Skills. Basic Manicure & Facial Treatments. Students are taught in our state-of-the-art salon which is open to the general public and mirrors the industry; they will therefore be assessed...

...Business and Administration NVQs cover the tasks that are carried out by administrators working in different types of business and the skills that they need. You will study a broad range of administrative functions: 2 mandatory units: carry out your responsibilities at work work within... Learn about: Part Time...