-
All
-
Online
-
Filters
-
Location
-
Online
-
Type of studies
-
+ Filters (1)
NVQ Telephone Skills
- NVQ
- Inhouse
...customer service and who need to deal with customers and undertake customer service related activities on a day to day basis. The programme is ideal...
- NVQ
- Inhouse
...a formal qualification to enhance career prospects or for those who wish to progress further following completion of the Customer Service NVQ Level...
- NVQ
- Inhouse
...Experienced employees, who wish to have their competency recognised and gain certification. New employees who have undergone basic training and are...
- NVQ
- Inhouse
...in their area of practice. Successful completion of this course allows you to progress to higher level qualifications. ABA Training offer the highest quality...
- NVQ
- Inhouse
...This qualification is designed for employees who need to communicate clearly and confidently. It is also suitable for individuals who work with others...
- NVQ
- Inhouse
...It is suitable for candidates working in any sector, including Finance, Telecommunications, Retail, Manufacturing, Public Services, Logistics...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...understanding and skills to a national occupation level required by employers, thus proving competency in their job role. Learners can progress from... Learn about: Customer Care, Customer Service Skills, Customer Service...
- NVQ
- Ramsgate
- Different dates available
...portfolio of work-based evidence to demonstrate competence. Each candidate is allocated a personal tutor, offering guidance and support through the qualification...
- NVQ
- Coalville
- 12 Months
...and Improvement How will I learn? You will be given both mandatory units plus a list of the optional units to choose from, which best represent your job...
- NVQ
- Coalville
- 12 Months
...are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality...
- NVQ
- Huntingdon
- 18 Months
...for individuals that are already working in a relevant job. The course runs on a roll-on roll-off programme which allows individuals to join at any point during the...
- NVQ
- (Bearsden)
- 12 Months
...their customer service performance. Working to complete this award, individuals are given an opportunity to think reflectively about what they do now to deliver customer service...
- NVQ
- London
...around five core mandatory units (19 credits) and a selection of optional units (26 credits). 1. Deliver customer service 2. Understand customers... Learn about: Customer Service...
- NVQ
- Belfast City
...that require interaction with customers through electronic methods. Candidates should be working in a company whose main business is a Contact Centre...
- NVQ
- Distance Learning
- 6 Months
...your professional career with Contact Centres. The Level 3 Contact Centre Professionals is for experienced call centre agents and Customer Service Officers and Team Leaders...
- NVQ
- Distance Learning
- 6 Months
...usually Team Leader/Manager level. It will develop your skills and abilities in contact centres and customer service skills. Thank you for choosing I Matter...