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Classroom-based Customer Management NVQ
- NVQ
- Totton
...Customer Service NVQ 3 Summary This course is aimed at individuals who have to deliver a continually improving service to customers...
- NVQ
- Stratford-upon-avon
- 24 Months
...Customer Service OCR NVQ4 About the Course Subject Customer Service & Sales Study Mode Part-time Introduction This award is suitable for employees...
- NVQ
- Widnes
...There are six units in total, 5 Mandatory & 1 Optional: Suitable for: This NVQ is aimed at candidates who are in work roles where they have to provide a continually improving service to customers and are able to effect permanent improvements for the benefit of customers and the organisation...
- NVQ
- Newport
...The programme is aimed at candidates who are in work roles where they have to provide a continually improving service to customers and are...
- NVQ
- North Walsham
...NVQ Level 2 in Customer Service NVQ Level 2 in Customer Service Where does the course lead? Many jobs require the skills you learn on an...
- NVQ
- London
...In this NVQ programme you will be able to provide good customer service. You will be confident with dealing with customer objections and with be able to develop customer relations, which will help you gain referrals and reoccurring business .i.e. Re-mortgage requests. The Qualification...
- NVQ
- Wallsend
...Customer Service NVQ Level 3 Please contact us to apply for this course or to find more information. The course code is: 1L1563...
- NVQ
- Chester
...Suitable for: People working in any organisation that deals directly with customers...
- NVQ
- Sutton Coldfield
... Level 2 NVQ in Customer Service, candidates must achieve 7 units made up of 2 mandatory units and 5 optional units, at least one unit from each theme...
- NVQ
- Warrington
...This programme is intended for employees who are currently working in customer/client contact roles of a supervisory nature. It is intended to accredit you with skills that are being used in the work place. You will develop your existing skills and expand on new ones...
- NVQ
- Belfast City
...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...
- NVQ
- Stratford-upon-avon
- 9 Months
...Customer Service NVQ Level 2. About the Course Study Mode NVQ Contact Details Introduction Who Should Participate? Anyone working in hospitality...
- NVQ
- Preston
...NVQ Customer Service Units covered and assessed: Prepare yourself to deliver good patient service. Provide patient service within the rules. Process patient service information. Deal with patients face to face. Deliver reliable patient service. Recognise and deal with patient's queries, requests...
- NVQ
- Leicester
...The course aims to improve the service you offer to customers which will benefit you, your organisation and the customers themselves...
- NVQ
- Bedford
- 31 Weeks
...Gain skills and knowledge for a career in customer service. delivering customer service with a positive and friendly and attitude. communicate effectively with customers. recognising and dealing with customer queries, requests and problems within...
- NVQ
- Leamington Spa
- Different dates available
...The aim of the qualification is to recognise your skills and competences in the workplace. The qualification is about the customer service role and recognises that your work in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing... Learn about: Customer Service, Quality Training, Part Time...
- NVQ
- Wallsend
...8 units in total. Mandatory Units. Understand customer service to improve service delivery. Know the rules to follow when developing customer service. Select at least 1 from: Make customer service personal. Go the extra mile in customer service. Deal with customers in writing or using ICT...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Service, Team Training, Relationship Marketing...
- NVQ
- Cumbernauld
...The SVQ in Customer Service is made up of 7 units (8 at level 3). The two mandatory units are preparing to deliver good customer service and providing customer service within the rules. Five optional units must also be undertaken from the themes of impression and image, delivery, handling problems...
- NVQ
- Mansfield
...If you have direct contact with customers and work, or want to work, in a sales environment, our courses will enable you to develop your skills.The course focuses on areas such as handling…... Learn about: Sales Training...