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2 customer care A Levels in Gloucestershire
- NVQ
- Gloucester
- Different dates available
...Classroom and home study, offering all level 2 in beauty therapy Flexable learning provider... Learn about: Skin Care, Beauty Treatments, Customer Service...
Similar training and in other locations
- NVQ
- Distance Learning
- 6 Months
... in a customer service environment. your role is to provide service to customers...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Effective Communication, Customer Care, Verbal Communication...
- NVQ
- Online
- Different dates available
- 12 Months
... complaints procedures and how these are dealt with Understand equality and diversity and laws relating to these are crucial for customer service Unit... Learn about: Customer Retention Strategy, Customer Care, Customer Service Skills...
- NVQ
- Online
- 2 Years
...) is the equivalent to 1 A- Level, and Year Two (Extended Diploma) is equivalent of 2 A-Levels.This qualification is well recognised by employers and also provides a route to Higher Education. Graduate Chloe Coxhill, commented “The BTEC Level 3 Hospitality Supervision course at Bournemouth College has really... Learn about: European food, Financial Control, Professional development...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Customer Care, IT Security, Skills and Training...
- NVQ
- Online
- Different dates available
- 6 Months
...Delivering excellent customer service in a global marketplace is essential for any business. Many short courses will provide theoretical knowledge of customer service models, but the NVQ Level 3 Diploma in Customer Service gives students real-life, practical knowledge which can be applied... Learn about: Decision Making, Customer Manager, Problem Solving...
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Excellent
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- NVQ
- Online
- Different dates available
- 12 Months
... the sterilisation procedures needed when working as a beauty therapist Unit 2: Reception Duties Acknowledge the duties that are required when working on a salon...
... the sterilisation procedures needed when working as a beauty therapist Unit 2: Reception Duties Acknowledge the duties that are required when working on a salon...
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Excellent
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- NVQ
- Online
...Do you wish to know more about what you pour? We are proud to introduce our brand new Level 2 Certificate in Wine Services, designed for anyone working with wine in hotels, restaurants and bars. Being confident in talking about and serving wine is important for any career in hospitality... Learn about: Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
...The Virtual Assistant - Level 2 Course will take you step-by-step through the thought and learning processes involved in being a Virtual Assistant. A VA is very much like a PA except they work from home using the internet and telephone to help clients all over the world. If you have experience... Learn about: IT Management, Learning Processes, Skills and Training...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
... which attract tourists to a particular destination. Unit Three – Customer care and working procedures This Unit contains the following topics: Deal with customers... Learn about: Tourism Industry, Online travel & tourism course, Travel and Tourism...
Similar training in other typologies
- Short course
- Bristoland6 other venues
- Wymeswold, Birmingham, Edinburgh, Leeds, London, Nottingham
- Intermediate
- September
... Lunch Break 14:00 - 15:00 Advanced Customer Care 15:00 - 16:30 Selling The Whole Business 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Marketing Strategy, Objection Handling, Customer Service Skills...
- Short course
- Bristoland5 other venues
- Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people. The objective of this course is to provide delegates with the skills... Learn about: Facilitation Skills, Sales Training, Customer satisfaction...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident... Learn about: Customer Care, Incoming Calls...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Excellent Customer Care, Customer Retention, Customer Care...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
... encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light... Learn about: Customer Care, Handling Complaints, Incoming Calls...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- April
... to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light... Learn about: Call Centre, Best Practice, First Impressions...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls... Learn about: Incoming Calls, Excellent Customer Care, Customer Care...
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The course was simple and amazing, I had a nice time in all, tutor was amazing and he provided good knowledge, I enjoyed my time.
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Great course, Tracey was a wonderful trainer and they helped in delivering good sessions. It was a confidence booster surely.
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- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- September
... to maximise sales and ensure the sales force uses it effectively.) 15:45-16:30 Module 5 Improving After Sales and General Customer Care (Opportunity selling... Learn about: Marketing Tools, Sales Marketing, Marketing Communications...
... to maximise sales and ensure the sales force uses it effectively.) 15:45-16:30 Module 5 Improving After Sales and General Customer Care (Opportunity selling... Learn about: Marketing Tools, Sales Marketing, Marketing Communications...
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The course was simple and amazing, I had a nice time in all, tutor was amazing and he provided good knowledge, I enjoyed my time.
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Great course, Tracey was a wonderful trainer and they helped in delivering good sessions. It was a confidence booster surely.
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- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system to mark how... Learn about: Telephone Calls, Incoming Telephone Calls, Outgoing calls...
"level 2 customer care"
- NVQ
- Gloucester
...and resources to others. The individual's work situation will provide the opportunity to be involved in a range of administration activities...
- NVQ
- Cirencester
...class, belief, language, gender, sexual orientation, disability, previous educational attainment or particular circumstances...
- NVQ
- Gloucester
...services within the organisation, and have a substantial amount of administrative experience. Their administrative duties will include: supervising an office facility...
"level 2 customer care"
- NVQ
- Blended in Gloucester
...Accreditation: City & Guilds 3172-21 Level: Level 2 Usual Duration: 4 -7 months Progression: Health and Social NVQ level 3 or Advanced Apprenticeship...
- NVQ
- Cirencester
...for the benefit of children and families. Optonal units - group 2 Example units from group 2 include: 314: Provide physical care that promotes the health...
- NVQ
- Gloucester
- Different dates available
...of Nail Technicians ABT (Associated Beauty Therapists) NVQ VRQ Salon...