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Personal Development Courses Midlothian/Edinburghshire
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Tracey Richards, is an excellent trainer and I did Project Management course, the style and delivery of the content was good. Thank you for the same!
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The course was really good, and well planned, they helped in changing the mindset, the course was planned in a personal manner and was effective. I would surely recommend the same to all.
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- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, Leeds, London, Nottingham
- Intermediate
- May
...into people’s needs and drives and how the leader can harness those drives and develop them to the best advantage of the individual and the team... Learn about: Work bette, Self Motivation...
...into people’s needs and drives and how the leader can harness those drives and develop them to the best advantage of the individual and the team... Learn about: Work bette, Self Motivation...
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Tracey Richards, is an excellent trainer and I did Project Management course, the style and delivery of the content was good. Thank you for the same!
← | → see all
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The course was really good, and well planned, they helped in changing the mindset, the course was planned in a personal manner and was effective. I would surely recommend the same to all.
← | → see all
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Gareth was an excellent trainer, the course was refreshing, interactve and interesting. I had a nice time in all. They helped in understanding business needs and clients requirements. I would highly recommend this couse due to Gareth.
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Highly impressed with training quality, professionalism, would surely recommend the same to all.
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- Short course
- Edinburghand4 other venues
- Birmingham, Bristol, Manchester, Nottingham
- Intermediate
- April
...to maximise business advantage by utilizing the skills and knowledge of our team members. How to motivate our team members to want to share their ideas... Learn about: Management Tools, Team Training, People Management...
...to maximise business advantage by utilizing the skills and knowledge of our team members. How to motivate our team members to want to share their ideas... Learn about: Management Tools, Team Training, People Management...
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Gareth was an excellent trainer, the course was refreshing, interactve and interesting. I had a nice time in all. They helped in understanding business needs and clients requirements. I would highly recommend this couse due to Gareth.
← | → see all
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Highly impressed with training quality, professionalism, would surely recommend the same to all.
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Good organisation, they cleared queries in time, feedback was positive and I had an amazing time in all. I would recommend the same to all.
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I had a great day and everything was amazing. I enjoyed every bit of it and Trainers were simply amazing. I enjoyed my time and I had a nice session. Thanks!
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...10:30 Identifying the only 4 aspects of performance which can be improved Prioritising the key factors that your staff need to concentrate on to improve... Learn about: Management Information Systems, Management Tools, Performance Management...
...10:30 Identifying the only 4 aspects of performance which can be improved Prioritising the key factors that your staff need to concentrate on to improve... Learn about: Management Information Systems, Management Tools, Performance Management...
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Good organisation, they cleared queries in time, feedback was positive and I had an amazing time in all. I would recommend the same to all.
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I had a great day and everything was amazing. I enjoyed every bit of it and Trainers were simply amazing. I enjoyed my time and I had a nice session. Thanks!
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...adjust physiology to adopt the most effective listening posture Use of a questioning framework to elicit from just about anyone what they want and... Learn about: Listening techniques, Advanced Listening Skills, Counselling Psychology...
- Short course
- Edinburghand5 other venues
- Birmingham, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...appropriateness of style and content for the target audience. You are asked to demonstrate your skills by using a relevant business presentation... Learn about: Time management, Communications Planning, Speaking Skills...
- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
...genuine leads developed during the course Advanced Telephone Prospecting - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:45 Review of Prospecting... Learn about: Customer Care, Customer Retention Strategy, Customer Service...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...people ignore the value of managing the performance of staff and appear to be unaware or just not interested in the negative impact it can have on a business and its employees... Learn about: Sales Techniques, Marketing Tools, Marketing Strategy...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...the importance of customer care in relation to incoming calls How to handle complaints in a positive way Agreeing best practice methods Agreeing best practice methods... Learn about: First Impressions, Best Practice, Correct Vocabulary...
- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
- April
...11:00 Who’s Being Difficult and Why? 11:00 - 11:15 Coffee 11:15 - 11:45 People Skills – KASH or CARD? 11:45 - 13:00 Social Styles and Behaviour 13:00... Learn about: Customer Types, Difficult People, Customer Behavior...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...Incoming Calls - Timetable 09:30 - 10:00 Coffee & Introduction. 10:00 - 10:30 Task 1: What Do We Hate About Calling Other Companies? (An exercise to discover... Learn about: Customer satisfaction, Customer Service, Customer Retention...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...10:00 Coffee & Introduction 10:00 - 10:30 What makes for good customer care 10:30 - 11:00 Getting it Right - Building on your Good Practices 11:00... Learn about: Customer relationship, Customer Relationship Management, Customer Care Skills...
- Course
- Edinburgh
- 4 Days
...your emotions and reactions so you can choose the state of mind to be in to get the best results Learn to use different styles of communication in pictures...
- Training
- Edinburgh
- Advanced
- 1 Day
...their personal effectiveness and enhance their health and happiness by applying simple stress management techniques. The trainer for this course has extensive... Learn about: Good Habits, Relaxation Techniques, Personal Responsability...
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Excellent course with excellent trainer. Great Trainer that tailored the course to our needs and kept us interested.
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I want to personally thank you for the excellent training that you presented to the CCI team earlier this week. Your knowledge and expertise in sales has given our team a boost (all the team!). It is up to me now to ensure they use the skills you demonstrated.
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I found this both interesting and enjoyable. The trainer kept us all engaged during the workshop.
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- Course
- Edinburgh
- 1 Day
...on how to improve their own personal negotiation style and on recognizing when others are trying to influence them. While each participant will have... Learn about: Negotiation Skills, Customer Care, Selling Skill...
...on how to improve their own personal negotiation style and on recognizing when others are trying to influence them. While each participant will have... Learn about: Negotiation Skills, Customer Care, Selling Skill...
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Excellent course with excellent trainer. Great Trainer that tailored the course to our needs and kept us interested.
← | → see all
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I want to personally thank you for the excellent training that you presented to the CCI team earlier this week. Your knowledge and expertise in sales has given our team a boost (all the team!). It is up to me now to ensure they use the skills you demonstrated.
← | → see all
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I found this both interesting and enjoyable. The trainer kept us all engaged during the workshop.
← | → see all
- Course
- Edinburgh
...strategy/Plan POC (Proof of Concept) Requirements gathering Understanding of various performance tests. Capacity Planning test Benchmark Test Fail-over/Fail-back... Learn about: IT Development...
- Training
- Edinburgh
- Advanced
- 1 Day
...It is suitable for managers and professional staff who wish to enjoy greater confidence when communicating with others. The trainer for this course... Learn about: Enhancing Personal Image, Assertive Behaviour, Positive Body Language...
- Course
- Edinburgh
- 2 Days
...This course will benefit those who are new to PowerPoint or who have limited skills in it's use. Course Objectives: This course is designed for individuals...
- Training
- Edinburgh
- Advanced
- 1 Day
...to bring examples of their own written work to the public course. By taking this course, participants will increase their confidence in producing written material... Learn about: Letter Writing...
- Training
- Edinburgh
- Advanced
- 1 Day
...The course is designed to give participants a full understanding of how to prepare and deliver an effective presentation. It is highly practical with opportunities for practice... Learn about: Gathering Information, Building Confidence, Overcoming Obstacles...
- Training
- Edinburgh
- Advanced
- 1 Day
...Delegates who attend this course will benefit from a better understanding of how to build rapport and will work on communicating in a friendly and confident manner... Learn about: Communication Skills, Key Skills, Speaking Clearly...
- Training
- Edinburgh
- Advanced
- 1 Day
...You'll come away with a strong sense of self-awareness and a checklist of behaviours you can call on in different influencing situations. This one... Learn about: Convincing Others, Conflict Strategies, Building Rapport...
- Training
- Edinburgh
- Advanced
- 1 Day
...understand how to control each sales call and take confidence in their role. Effective techniques in dealing with 'gate-keepers', overcoming objections... Learn about: Selling a Product, Incoming Calls, Company Image...
- Training
- Edinburgh
- Advanced
- 1 Day
...learning and experiencing different methods of facilitation and communication skills to get results. The trainer for this course is a Fellow of the Chartered... Learn about: Building Rapport, Win/Win Solutions, Strategic Planning...