Taylor Mason Training courses

...a quality proposal Perfect your first impression, including your dress and your handshake Feel more comfortable and professional in face-to-face presentations... Learn about: Proposal formats, Expert editing tips, Writing your proposal...

...conduct or capability Produce an action plan for transferring the learning from the course back into the workplace Course Outline of Discipline and Grievance... Learn about: Discipline and Grievance...

...statements Enterprise and Regulatory Reform Bill Mr Justice Underhill’s Review of Employment Tribunal Practice and Procedure What else is new?... Learn about: Employment Law, IT Law...

...the best possible experience when dealing with you. Exceptional customer care is paramount in today’s competitive market and ensuring that your customers... Learn about: Customers professionally, Customer Service Training, Communication Training...

...field and the changing role of the human resource professional. How to write job specifications and identify core competencies. Methods of finding...

...Your brand is the vehicle that propels your product or service into your customer’s lives, and into their hearts. A good brand is much more than an attractive... Learn about: Defining branding, Mission and vision, Brand and developing...

...this two day course will provide you with a basic comfort level to negotiate with both internal and external clients. This interactive course includes... Learn about: Successful negotiator, Good start, Paring for negotiation...

...further with a discussion of communication techniques and the use of other types of interview questions. Recognise the costs incurred by an organisation... Learn about: Communication Training, Interview Techniques...

...NO The four stage complaint process Mediation False complaints Keeping the workplace running... Learn about: Preventing harassment, Types of harassment, Confronting a harasser...

...Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent... Learn about: Anti-Bullying Workplace, Bullying workplace, Witness Bullying...

...workplace Use appropriate equality diversity language and terminology within the workplace Describe the content of their own diversity, equal opportunities policies... Learn about: Team Training, Language and Terminology, Equality and Diversity...

...number of practical issues of cultural difference, which they may experience as part of their job Prepare a personal action plan for how to transfer their... Learn about: Equality and Diversity, Case Studies, Team Training...

...During this 2 day payroll training advanced course, you learn about: Payroll Obligations Responsibilities Payroll Types Payroll Cycle Data Gathering Income... Learn about: Occupational Maternity Pay, Payroll Obligations, Data Gathering...

...navigation and help controls. Topics covered: Starting Out About Workbooks Exploring your Workbook Getting Help with Excel MODULE 2: The Excel Interface Learning outcomes... Learn about: MS Excel, Microsoft Excel, Excel Interface...

...Using Language Tools Inserting Pre-Defined Text Using the Navigation Pane MODULE 4: Working with Advanced Graphics and Objects Learning outcomes... Learn about: Microsoft Word, Microsoft word training, Microsoft training...

...communicate and understand the value of customers whilst showing them how to deliver exceptional customer service. The course content listed here is designed... Learn about: Customer Manager, Communication Skills, Customer relationship...

...The topics covered in this supervisor training course are: Introduction and Welcome Understanding the Role of the Supervisor /Team Leader Understanding... Learn about: Team management, Manager skills, Staff Motivation...

...1 day Built from our exisiting supervisor training this course has been leveled to ensure that all supervisors who are in the role gain further skills... Learn about: Leadership training, Personal Effectiveness, Skills Communication...

...launch Monitoring and control Risk management Use of project management tools Project governance Learning Review Summarise learning... Learn about: IT Management, Project management tools, IT Project Management...

...fields and records and the rules for entering data Create simple queries, use forms and, ultimately create reports Understand relational databases... Learn about: Microsoft Access Training, Database performance, Database training...