Taylor Mason Training courses

...a quality proposal Perfect your first impression, including your dress and your handshake Feel more comfortable and professional in face-to-face presentations... Learn about: Sales Presentation, Sales Training, Expert editing tips...

...and the reasons why processes and policies need to be followed Give effective and constructive feedback on performance and conduct, and deal with minor... Learn about: Discipline and Grievance...

...Contracts 2012 changes to vetting and barring Immigration and migration Recent case law Discrimination Update on discrimination case law Third party harassment... Learn about: IT Law, Employment Law...

...handling difficult situations and provides the skills to project a professional and positive image of you and your company. Ensuring your clients... Learn about: Service Operations, Customer Service Training, Communication Training...

...from performing a skills inventory to conducting the interview, discuss orientation and cover some issues that arise after the hiring process(such as diversity issues...

...This two-day course will get you started on the road to creating a perfect brand. The current outline for the creating and managing a corporate brand course teaches... Learn about: Brand and developing, Defining branding, Developing your style...

...The successful negotiator Paring for negotiation The nuts and bolts Making the right impression Getting off to a good start Exchanging information... Learn about: Good start, Practical negotiation, Successful negotiator...

...and situational interview questions Enhance communication skills that are essential for a skilled recruiter Effectively interview difficult applicants... Learn about: Interview Techniques, Communication Training...

...NO The four stage complaint process Mediation False complaints Keeping the workplace running... Learn about: Preventing harassment, Confronting a harasser, Types of harassment...

...This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace?... Learn about: Witness Bullying, Bullying workplace, Anti-Bullying Workplace...

...what it looks and feels like in practice, and why it is important to the success of your organisation, your team and your colleagues. Our diversity course... Learn about: Equality and Diversity, Language and Terminology, Team Training...

...Diversity Diversity and Equality and the Law Diversity in the organisation Diversity in practice – Examples and case studies Language and Terminology Harassment... Learn about: Case Studies, Diversity in practice, Team Training...

...Once you have completed this fundamental payroll course you are able to guide and advise your organisation in all areas of payroll related issues... Learn about: Payroll Types, Payroll Cycle, Pay Statements...

...Using the View Tab Managing a Single Window Managing Multiple Windows Printing your Workbook Print Page Layout options MODULE 6: Working with Charts in Excel Learning outcomes... Learn about: Microsoft Excel, Excel Interface, MS Excel...

...References within a Document Creating a Bibliography Creating Index and Reference Tables Creating References to Other Documents MODULE 3: Using Time Saving... Learn about: Ms Word, Microsoft word training, Microsoft training...

..."Ensure your team know how and why to create a positive impression on your most precious commodity". Course Contents Projecting the right first impression... Learn about: Customer Service, Communication Skills, Communication Training...

...a supervisor / team leader, and demonstrate how to put these into practice,etc. Suitable for: This supervisor course is for a new or recently promoted supervisors & team leaders... Learn about: Staff Motivation, Team management, Staff management...

...positively Be able to give consistency, personally and as part of a group Set and maintain standards Be able to prioritise effectively and understand... Learn about: Personal Effectiveness, Team Training, Skills Communication...

...Review of previous experience Workshop aims & objectives Defining a Project (refresher) What is a project? Nature of and need for projects Purpose... Learn about: Project Management, IT Project Management, Project Finance...

...Planning and designing databases Getting help Closing a database and Access Access Basics: Exploring tables Examining queries Exploring reports Creating Databases... Learn about: Microsoft Access, Database Management, Database Design...