Taylor Mason Training courses

...ready for your presentation Elements of a successful presentation Dressing appropriately Presentations... Learn about: Writing your proposal, Sales Training, Thoughts on paper...

...It requires managers to have a good working knowledge of discipline and grievance procedures which is essential if potentially disruptive issues are... Learn about: Discipline and Grievance...

...recent cases Dispute Resolution Recent cases relating to discipline and grievance Government consultation on ACAS Code of Practice Acas short form conciliation... Learn about: Employment Law, IT Law...

...Deliver exceptional customer care Handle difficult customer situations Protect your brand Work with your own in internal customers to achieve a positive... Learn about: Customer Service Training, Verbal Communication, Communication Training...

...you will learn about: Planning employee orientation The interview process Using behaviour description interviewing The importance of job descriptions Advertising...

...its features, and their values Write a mission, vision, and style statement for a brand Describe the basics of positioning a brand Understand the basics... Learn about: Defining branding, Developing your style, Mission and vision...

...People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and... Learn about: Right impression, Practical negotiation, Nuts and Bolts...

...a variety of markets Be able to develop a job analysis and position profile Use traditional, behavioural, achievement oriented, holistic, and situational... Learn about: Interview Techniques, Communication Training...

...and your staff against harassment incidents and complaints Understand when mediation is and is not appropriate Understand the four-stage complaint resolution... Learn about: Harassment training, Types of harassment, Preventing harassment...

...what to do if you are bullied Identify appropriate solutions for a bullying incident (within and outside the organisation) Be able to assist in creating... Learn about: Witness Bullying, Bullying workplace, Anti-Bullying Workplace...

...This equality diversity course is perfect for diverse teams and organisations. Working positively with diversity provides motivated and included team members... Learn about: Equality and Diversity, Harassment and Bullying, Language and Terminology...

...different groups of people differ, in terms of cultural diversity – such as customs and practices, and ways of communicating State their response to... Learn about: Equality and Diversity, Team Training, Management or bullying...

...Once you have completed this fundamental payroll course you are able to guide and advise your organisation in all areas of payroll related issues... Learn about: Data Gathering, Payroll Types, Pay Statements...

...navigation and help controls. Topics covered: Starting Out About Workbooks Exploring your Workbook Getting Help with Excel MODULE 2: The Excel Interface Learning outcomes... Learn about: Microsoft Excel, MS Excel, Excel Interface...

...Using Time Saving Tools Learning outcomes: Using Word’s language and pre-defined text tools to quickly add and translate text accurately. Topics covered... Learn about: Microsoft word training, Ms Word, Microsoft training...

...The course will teach the delegates the right and wrong of delivering exceptional customer care to your clients. It will enhance their skills in communication techniques... Learn about: Customer Service, Customer Manager, Communication Skills...

...The topics covered in this supervisor training course are: Introduction and Welcome Understanding the Role of the Supervisor /Team Leader Understanding... Learn about: Staff Motivation, Team management, Manager skills...

...and knowledge to become exceptional team managers whilst obtaining an accreditation at the end of training. This course has been levelled to ensure that all supervisors... Learn about: Personal Effectiveness, Team Training, Skills Communication...

...Although the course is not Prince 2 accredited our trainer is a Prince 2 practitioner so delegates can enquire about these methodologies if they... Learn about: Project Finance, IT Project Management, Project Management...

...Creating a database Using the table wizard Working in design view Working with Fields and Records: Changing the design of a table Adding and deleting records... Learn about: Database performance, Database training, Database Design...