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Telephone Skills Courses Surrey

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Telephone Techniques Training course in Guildford

R2 Training
  • Training
  • Guildford
    and
    12 other venues
    • Basingstoke, Oxford, Birmingham, Manchester, Bristol, Southampton, Reading, Garforth, Woking, Brentwood, Nottingham ...
  • 1 Day

...and maintain Customer relationships. Introduces the Qualities and Key Skills required for success. Learn how to project the correct image, handle difficult...

£ 200 + VAT

Similar training online and classroom-based

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Customer service basics - Online course

John Academy
  • Course
  • Online
  • Different dates available

...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...

£ 10

Call Centre - Achieving Best Practice- Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...(An exercise to discover delegates' personal experience of poor service.) 10:45 - 11:00 Incoming Calls - The Basics & Handling Complaints... Learn about: Best Practice, Call Centre...

Price on request

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