7

Telephone Skills Courses Greater Manchester

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YOUR CURRENT SELECTION
  • Telephone Skills
COURSE TYPE
  • All 7
  • Courses and Training 7
LEVEL
  • All levels 5
  • Intermediate 4
  • Advanced 1
SUBJECT AREA
STARTING
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DURATION
  • Hours 3
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CHARACTERISTICS
  • Intensive 1
WHERE TO STUDY
England 117
Greater Manchester 7
Town/City
METHODOLOGY
  • EMAGISTER CUM LAUDE
  • Short course
  • Manchester
    and 6 other venues
  • Intermediate
  • 02 Nov 2020

...This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring prepared contact list: 100 companies from at least five different... Learn about: Sales Techniques, Customer Service, Sales Training... More


£430
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  • EMAGISTER CUM LAUDE
  • Short course
  • Manchester
    and 5 other venues
  • Intermediate
  • 10 Aug 2020

...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Service, Customer Care, Customer Retention Strategy... More


£430
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  • EMAGISTER CUM LAUDE
  • Short course
  • Manchester
    and 4 other venues
  • Intermediate
  • 11 Jun 2020

... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer relationship, Customer satisfaction, Customer Retention... More


£430
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  • Course
  • Salford
  • 1 Day

...A one-day interactive workshop incorporating group discussion and role-play. Delegates will acquire an understanding of fundamental telesales skills required for effective and successful selling by telephone. Cold and warm calling are covered. These skills will help to obtain new clients and... Learn about: Influencing Skills, Customer Care, Negotiation Skills... More


Price on request
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Save 20%
  • Course
  • Manchester
    and 4 other venues
  • 1 Day

...Programme Content. Essential attitude and behaviours for successful telesales. Confidence. Drive. Belief. Preparation and planning. Effective communication techniques. Active listening skills. Productive questioning. Bridging and linking. Effective telesales technique. Dealing with resistance... Learn about: Sales Training, Oral Communication, Effective Communication... More


£316
+ VAT
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  • EMAGISTER CUM LAUDE
  • Short course
  • Manchester
    and 5 other venues
  • Intermediate
  • 04 Jun 2020

... impressions, Answering the Telephone, The Correct Vocabulary) 11:00 - 11:15 Coffee Break 11:15 - 11:45 Task 2: What Are Your Objectives? 11:45 - 12:45 Delegates... Learn about: Correct Vocabulary, Call Centre, Correct Vocabulary... More


£430
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Outbound Telephone Sales course in Manchester
Cosensa Learning & Development Ltd
  • Training
  • Manchester
  • Advanced
  • 1 Day

... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Selling a Product, Gathering Information, Buying Signals... More


£ 201-500